Crowne Plaza New Delhi Okhla by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
9.2 (1353 reviews)
Plot No 1, Community Centre Okhla, Phase-1 , New Delhi , in
+911146462000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good food quality
Cons:
Issues with cleanliness
Pricing discrepancies

Categories

Cleanliness
8.44
Spotlessly clean and room was very luxurious with minor cleanliness concerns raised.
Service
9.91
Staff were friendly, attentive, and responsive to guest requests.
Location
9.45
Good location for Expo centre. Convenient access to nearby attractions.
Room Quality
9.4
Spacious, clean, and comfortable rooms with luxury amenities.
Amenities
8.93
Standard quality for this hotel tier, with some areas needing improvement.
Value for Money
8.39
Some issues with pricing discrepancies during check-in.
Food and Beverage
9.44
Good breakfast options and food quality at restaurants.
Overall Experience
9.61
Overall stay was good; guests generally express positive sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:46

Property Description

Luxurious Accommodation

The modern and soundproofed rooms at Crowne Plaza New Delhi Okhla offer a tranquil retreat with upscale amenities such as iPod docks, DVD players, and flat-screen TVs. The soothing pastel brown decor creates a serene ambiance, while the private bathrooms feature indulgent bathtubs for relaxation.

Gourmet Dining

Indulge in a culinary journey at the hotel's four restaurants and bars. From the all-day dining experience at Edesia to the exclusive Chinese and Italian delicacies at Chaobella, there is a gastronomic delight for every palate. Don't forget to satisfy your sweet tooth at French Heart - The Pastry Lounge and unwind at the award-winning Copper Bar and Lounge.

Wellness and Convenience

Enhance your stay with a rejuvenating spa session, invigorating workout at the 24-hour fitness centre, or a pampering beauty treatment at the salon. The hotel also offers a business centre, tour desk, and round-the-clock room service for a seamless and convenient experience.

Book your stay at Crowne Plaza New Delhi Okhla for a blend of luxury, gastronomy, and relaxation.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

- Outside food and liquor is strictly prohibited in the hotel premises.
- The Swimming Pool shall remain closed from 10th January 2026 - 9th February 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1353 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.61
S
Sightsee14709613696 • Friends getaway
10
100% Satisfaction
Pros:

Dipak was fantastic, he made our food experience better. And food was actually good, staff is really helpful.

2026-07-02 • via Tripadvisor
S
sumitkhetan • Couples • Kolkata (Calcutta), Kolkata District, West Bengal
10
good experience
Pros:

hotel is amazing. rooms are of good size. decor of the room is also good.food quality and service is also good. all staff are well mannered and groomed well.

2026-06-29 • via Tripadvisor
T
Trail56354056213 • Business
10
Good service
Pros:

This was the best hotel . Helpful security and valet staff Professionalism and friendly staff ...

2026-06-29 • via Tripadvisor
S
Sunshine38608510760 • Business
10
Good service
Pros:

the staff was welcoming and professional.
The rooms were spacious, spotlessly clean, and offered all the modern amenities needed for a comfortable stay. ........

2026-06-29 • via Tripadvisor
G
Ghosal • family_with_children • in
9
2026-06-27 • via Nuitee
A
Andreas • solo_traveller • de
9
Pros:

Das Frühstück, vor allem die Station mit den Eierspeisen war hervorragend.

2026-06-26 • via Nuitee
G
Go38858459847 • Business
10
A Stay Worth Repeating
Pros:

I had a wonderful overnight stay at Crowne Plaza Today New Delhi Okhla. The room was spacious, well-maintained, and extremely comfortable, while the overall ambience of the hotel was warm, elegant, and welcoming.

One of the highlights of my stay was dining at Edesia. The food was absolutely delicious, with an excellent variety and impeccable quality. What truly elevated the experience was the outstanding service. Sonia and Zehra were exceptionally courteous, attentive, and made us feel genuinely cared for throughout our meal. Their warm hospitality truly reflects the hotel's commitment to guest satisfaction.

Although I wish I had more time to explore and enjoy the property, my experience was thoroughly enjoyable. From the comfortable accommodation to the exceptional dining and attentive service, everything exceeded my expectations.

I would highly recommend Crowne Plaza Today New Delhi Okhla to anyone looking for a memorable stay, outstanding hospitality, and a fantastic dining experience. I look forward to visiting again soon!

2026-06-25 • via Tripadvisor
J
Jennifer • family_with_children • in
10
The staff here went above and beyond to make our stay comfortable—even coming to celebrate our birthdays! We will be bac
Pros:

The breakfast buffet was perfect. The bathtubs in every room were excellent. The rain shower was great. The pool and deck were beautiful.

Cons:

Nothing

2026-06-25 • via Nuitee
A
Aditya • couple • in
8
2026-06-24 • via Nuitee
C
Curiosity32871493549 • Business
10
A Home Away From Home
Pros:

Every time we visit Crowne Plaza New Delhi Okhla, we choose to stay here because of the exceptional food and the outstanding service. A special thanks to Yashmin, Dipak Chasiya, Palak Bansal, and Avinash Kumar, who consistently go above and beyond to make us feel welcome. Their kindness, attention to detail, and commitment to guest satisfaction make each stay truly special. Highly recommended! ⭐⭐⭐⭐⭐

2026-06-22 • via Tripadvisor
M
Mwaka_19 • Family • Ndola, Copperbelt Province
10
Lovely Hotel
Pros:

An absolutely beautiful hotel. Value for money. The premier room is great and spacious. The location is good and not too far from major places. The restaurant has great food and great staff. Palak, Mayank was great.

2026-06-22 • via Tripadvisor
A
Akhil • solo_traveller • in
9
Great accommodation
Pros:

Best ambience, good comfort especially very near to our workplace. Very clean

Cons:

It's a very different system here. The elevators are operated with the room card. So in this case they would have provided 2 room cards. As we are 2 people I was stuck in another floor my mother has come and took me to the room.

2026-06-21 • via Nuitee
D
Discover53037699138 • Family
10
Great
Pros:

Great stay love it here . Good thanks

2026-06-19 • via Tripadvisor
T
Traveler34081978455 • Solo travel
10
Great
Pros:

Nice ambience, great hospitality and staff is sp helpfully and cooperative.

2026-06-19 • via Tripadvisor
V
Vacation00168494318 • Solo travel
10
Wonderful experience
Pros:

Over all experience was great liked food and service.

2026-06-18 • via Tripadvisor
D
Daydream43867496588 • Friends getaway
10
Over All great experience
Pros:

I like the ambiance and environment of resturant and like the service and food

2026-06-18 • via Tripadvisor
M
Manish • solo_traveller • in
10
Pros:

Hospitality.
Meghna at front desk went out of the way to assist us

Cons:

NA

2026-06-18 • via Nuitee
M
Mobile28936868794 • Solo travel
10
Worth pf everything
Pros:

Nice experience all the staff was good and handled nicely everything

2026-06-17 • via Tripadvisor
S
Sarwan • couple • in
10
2026-06-17 • via Nuitee
N
N7968OSsheilam • Friends getaway
10
10000/10
Pros:

Great Services From All crown plaza sectors, Spa, restaurant, room services, reception. Thanks to DIPAK, ABHAY, RANVEER and all EDESIA STAFF MEMBERS FOR THEIR KINDNESS..

2026-06-14 • via Tripadvisor