Ueno Terminal Hotel

Hotels
7.7 (150 reviews)
Taito-ku, Higashiueno 2-21-11 , Tokyo , jp
+81 3-3831-1110

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Size

Categories

Cleanliness
6.95
The thin walls and the type of keys used could indicate some cleanliness concerns.
Service
8.45
Staff was very friendly and spoke English.
Location
8.45
Super close to the train station and accessible to main activity areas.
Room Quality
6.95
Simple room; amenities working but could be improved in size.
Amenities
7.65
Basic amenities are functional; nothing extraordinary.
Value for Money
7.95
Reasonable pricing for the location despite some shortcomings.
Food and Beverage
7.45
Had a restaurant nearby, but no mention of dining options within the hotel.
Overall Experience
7.75
Average experience; could be improved but meets expectations for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:48

Property Description

Prime Location:
Located just a 4-minute walk from Ueno Station, Terminal Hotel offers convenience for travelers to explore Tokyo easily.

Comfortable Accommodation:
Rooms at Ueno Terminal Hotel are equipped with modern amenities like free Wi-Fi, flat-screen TV, and private bathroom for a pleasant stay.

Dining Options:
Indulge in Japanese and Italian cuisine at the hotel's restaurants, and enjoy a hearty Japanese-style breakfast at Suisha restaurant.

Book now for a memorable stay at Terminal Hotel in the heart of Tokyo!

Important information:

From Ueno Subway Station, Exit 3 is nearest to the hotel.
From JR Ueno Train Station, the Asakusa Exit and Main Exit are nearest to the hotel.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Location

Guest Reviews

7.7
Based on 150 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.65
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 7.75
H
hirobumi • solo_traveller • jp
7
宿泊費が高騰するお盆期間中としてはコスパが良い滞在ができました
Pros:

上野駅にとても近い立地で、すぐ近くにコンビニや飲食店があるのは便利だと思った

Cons:

バスがその辺のワンルームアパートレベルのユニットバスだったので利用する気にならなかった
あと浴室トイレ内の水臭さが気になった

2026-08-17 • via Nuitee
T
Takahiro • solo_traveller • jp
8
リーズナブル
Pros:

禁煙の部屋だったけど喫煙可の部屋にして貰えました。

2026-08-10 • via Nuitee
J
Jun • solo_traveller • jp
7
2026-07-20 • via Nuitee
B
Beatrice • solo_traveller • au
5
2026-06-12 • via Nuitee
• solo_traveller • jp
7
2026-04-12 • via Nuitee
• solo_traveller • jp
7
2026-04-10 • via Nuitee
A
Ana • solo_traveller • au
10
2026-04-07 • via Nuitee
Y
YONG • solo_traveller • kr
10
2026-03-22 • via Nuitee
X
Xiao Yi • solo_traveller • ca
8
Would recommend for short stay
Pros:

Very nice and helpful staff, great location.

Cons:

Bring a long charging cable. Power plug is far from the bed, and there was only one in the room.

2026-03-17 • via Nuitee
R
Rafael • family_with_children • es
5
2026-03-13 • via Nuitee
H
Hong Koon • solo_traveller • sg
7
Short stay at accessible location
Pros:

Simple room but amenities all working. Location is good, hidden on a quiet corner but not far from Ueno station and main activity areas.

Cons:

Would be good to provide the room size to give customers a good idea.

2026-01-19 • via Nuitee
中村 • extended_group • in
7
2026-01-08 • via Nuitee
L
Luke • solo_traveller • au
9
Convenient and well priced
Pros:

This hotel is conveniently located and easy to access from Ueno Station. The staff are excellent. Some staff speak enough English to make things easier. I was able to leave my luggage before check in and after check out.

Cons:

The cafe/restaurant was closed during my stay.

2026-01-06 • via Nuitee
Y
yu • solo_traveller • tw
6
2026-01-02 • via Nuitee
C
chuerchanad • family_with_children • th
9
จากผู้พัก 5 คืน
Pros:

ทำเลที่ตั้งดีมาก จากสะพานลอยสถานีอุเอโนะสามารถใช้ลิฟท์ลงมาระดับถนนได้
โรงแรมมีตราชั่งสำหรับชั่งกระเป๋าเดินทาง

Cons:

สิ่งที่ควรปรับปรุงคือ หน้าโรงแรมมีบันได 5 ขั้น ต้องยกกระเป๋าเดินทางขึ้นบันได รถเข็นเด็กก็ต้องยกเช่นกัน หากทางโรงแรมทำทางลาดให้รถเข็นและลากกระเป๋าเดินทางขึ้นได้ จะเป็นที่พักที่สมบูรณ์แบบยิ่งขึ้น

2025-12-16 • via Nuitee
Y
Yuriko • solo_traveller • jp
7
上野駅近くで2万円以下なのでまあこうなる。普通です。
Pros:

立地

Cons:

鍵のタイプと壁の薄さ、部屋からの眺望が非常階段だったこと(コレは仕方がない)

2025-11-16 • via Nuitee
N
Ngoc • solo_traveller • ch
9
2025-10-13 • via Nuitee
Y
yuichi • solo_traveller • jp
9
2025-10-05 • via Nuitee
L
Lopez • solo traveller • cr
10
First amazing stay in Japan
Pros:

The hotel was super close to the train station and there's a restaurant right next to the hotel. The accommodation is great and the room has a good size for one person or 2.
Staff was very friendly and they speak English. The neighborhood is quiet but there's a lot to see in the surroundings.

Cons:

Everything was perfect to me.

2025-06-22 • via Nuitee
C
Christina • family with young children • ca
6
Good experience
Pros:

Location very convenient

Cons:

No comment

2024-11-20 • via Nuitee