Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Room size may be small for some
Breakfast options could vary more

Categories

Cleanliness
9.15
Reviews indicate that the hotel was clean and well-maintained.
Service
9.65
Guests highlighted excellent customer service and patient staff.
Location
9.15
The hotel is conveniently located near the train station and local stores.
Room Quality
8.65
Rooms were generally clean and comfortable, with varying opinions on size.
Amenities
9.15
Amenities were appreciated, including the gym and relaxation rooms.
Value for Money
9.15
Overall value for the quality offered was positively noted.
Food and Beverage
8.65
Breakfast was noted as delicious, though preferences varied.
Overall Experience
9.25
Guests reported a magical and luxurious stay, highly recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:49

Property Description

Japanese Traditional Design and Courtyard
Hotel Niwa offers an elegant accommodation with touches of Japanese traditional design, including a Japanese-style courtyard. Bright light filters through paper sliding screens in the modern rooms, creating a serene atmosphere.

On-Site Dining and Relaxation Lounge
Indulge in delicious Japanese kaiseki meals at Yukuri or enjoy casual French delicacies at Dining Lieu. The hotel also features a Relaxation Lounge with massage chairs, perfect for unwinding after a day of exploring the city.

Convenient Amenities and Location
Guests can take advantage of the free WiFi, fitness centre, and 24-hour business centre. With its proximity to JR Suidobashi Station and Jimbocho Subway Station, Hotel Niwa Tokyo is the ideal base for your Tokyo adventures.

Book now to experience the perfect blend of Japanese tradition and modern comfort at Hotel Niwa Tokyo!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.1
Based on 2888 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.15
Room Quality: 8.65
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 9.25
J
Jose • family_with_children • fr
9
2026-05-23 • via Nuitee
A
Amber • solo_traveller • us
8
2026-05-23 • via Nuitee
C
Christine • couple • au
10
Beautiful calm spaces - perfect to relax in after days sight-seeing. Garden atmosphere is serene.
Pros:

This is a very beautiful and tasteful hotel - calm atmosphere and lovely garden spaces to relax in. It felt like an oasis. Close to Suidobashi Station. The Japanese touches to our room were thoughtful with great attention to detail. The laundry facilities were terrific - this was specially useful in the middle of our trip. The hotel was quiet and relaxing. Staff were very attentive and helpful. The Kaiseki restaurant was a highlight.

Cons:

Only a small point - but the wardrobe could have done with more coathangers - I requested this and it was seen to very promptly.

2026-05-23 • via Nuitee
B
Bethany • couple • gb
10
Exceptional Hotel and Staff
Pros:

Staff very helpful, room was clean and comfortable. Rooms were well equipped and the hotel facilities were very useful. Loved the relaxtion areas and free tea each day.

2026-05-22 • via Nuitee
T
toshiki • extended_group • jp
10
大変満足してます。
Pros:

スタッフの対応
清掃を見てましたが、関心しました。

Cons:

夜のお酒の場所がほしかった

2026-05-22 • via Nuitee
M
Mark • solo_traveller • us
10
Pros:

Polite staff and super clean facilities.

Cons:

Nothing to say bad about my stay

2026-05-22 • via Nuitee
P
Pauline • couple • fr
9
Un séjour excellent avec confort et personnel sympathique
Pros:

Chambre confortable avec literie de qualité et belle salle de bains spacieuse. Un espace petit déjeuner agréable avec un buffet ou un choix possible de spécial japonais. Personnel attentionné et qui cherche à vous aider en toutes circonstances.

Cons:

Manque d’espace pour ouvrir les valises dans la chambre.

2026-05-22 • via Nuitee
C
Chantal • extended_group • ca
8
Nice stay in Tokyo
Pros:

The facilities - the rooftop terrace, the one on the 3rd floor, the gym even if limited equipment, the greenery and the water features…. Relaxing. Good breakfast. Subway station nearby.

Cons:

The rooms are small but normal size for Tokyo, the restaurant is nice but the service seemed a bit disorganized especially at dinner. Food was nothing to write home about especially for the price.

2026-05-21 • via Nuitee
O
Olatunbosun • couple • za
10
Pros:

Ambiance and the staff

2026-05-21 • via Nuitee
P
Pierre-Yves • couple • ch
10
Bien placé et elegant
Pros:

L’hotel est charmant et moderne

Cons:

La chambre était très petite

2026-05-21 • via Nuitee
V
Vejdova • couple • cz
8
2026-05-21 • via Nuitee
I
Irina • couple • us
10
Beautiful facility with zen garden, rooftop terrace, and the restaurant on site.
Pros:

The Niwa Hotel is continently located close to the Imperial Palace East National Gardens not far from several JR and Tokyo Metro stations. Beautiful facility with zen garden, rooftop terrace, and the restaurant on site.

2026-05-21 • via Nuitee
T
Thomas • solo_traveller • de
10
Pros:

Sehr freundliches Personal. Nachdem ich meine Sonnenbrille im Hotel vergessen hatten, waren alle sehr bemüht Sie mir nach Deutschland nachzusenden.

2026-05-20 • via Nuitee
C
Charlotte • couple • fr
9
2026-05-20 • via Nuitee
B
BAIJU GUJARATHI • family_with_children • in
7
Best Japanese clean, neat, disciplined, courteous place at good location with scope for Veg food
Pros:

Overall cleanliness, facilities were very good. However, food options are limitations for all vegetarians. Particularly, Bharat (India's) Hindu Veg/Vegan meal guests, travellers.

Cons:

Food front - options are limitations for all vegetarians. Particularly, Bharat (India's) Hindu Veg/Vegan meal guests, travellers. We would appreciate couple of veg/vegan options or atleast by order when such guests are there.

2026-05-19 • via Nuitee
T
Teresa • couple • ca
10
Pros:

Great locale, clean comfortable rooms. Laundry facilities are a plus. Great western or Japanese style breakfast. The staff are very helpful and friendly.

2026-05-19 • via Nuitee
R
Richard • couple • us
10
Pros:

The staff was very helpful and kind. The restaurants are great. Very clean and nice ambiance. In a fantastic location that feels removed from the crazy tourist areas.

Cons:

Not that much space in the hotel room itself, but very nice.

2026-05-19 • via Nuitee
H
Hans • couple • nl
8
Fijn, aan te raden
Pros:

Fijn modern hotel, mooie uitstraling, goed onderhouden

Cons:

Kamer was misschien iets aan de krappe kant. Airco gaf een een vervelende koudeval op het bureau

2026-05-19 • via Nuitee
M
Michael • couple • fr
8
Très bon séjour !
2026-05-19 • via Nuitee
A
Annette • solo_traveller • gb
10
Beautiful hotel with great staff
Pros:

The staff were very helpful and welcoming. The breakfast was exceptional - really varied and great quality.

2026-05-18 • via Nuitee