Hotel New Hankyu Kyoto

Hotels
8.3 (4746 reviews)
Shimogyo-ku Shiokoji-dori Shin-machi Higashi-iru Higashishiokoji-cho 579 , Kyoto , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good value for money
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.6
Multiple reviews highlighted issues with cleanliness, specifically mentioning mold and unclean bathrooms.
Service
8.9
Most reviewers praised the staff for being helpful and friendly, contributing positively to the overall experience.
Location
9.1
Numerous positive comments about the excellent location close to Kyoto Station.
Room Quality
7.6
Some reviews indicated issues such as dated decor and noise from thin walls.
Amenities
8.1
Mentioned amenities like self-serve options and general provisions were appreciated.
Value for Money
8.6
Reviewers noted good value for the location and services provided.
Food and Beverage
8.1
Some positive remarks about breakfast, though there were mentions of limited variety.
Overall Experience
8.4
Overall, guests enjoyed their stay despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:13

Property Description

Convenient Location near Kyoto Station:
Hotel New Hankyu is conveniently located right across from Kyoto Station, making it the perfect base for exploring the city. With easy access to transportation options, guests can easily navigate around Kyoto and beyond.

Diverse Dining Options and Amenities:
The hotel boasts 5 restaurants offering a variety of cuisines, from traditional Kaiseki meals to freshly grilled teppanyaki dishes. Additionally, guests can enjoy the convenience of a tour desk, 24-hour front desk, luggage storage, and currency exchange services.

Comfortable Rooms with Modern Amenities:
Each air-conditioned room at Hotel New Hankyu Kyoto is equipped with essential amenities such as an air purifier, flat-screen TV, and a private bath. Guests can also enjoy free WiFi throughout the property and access to drinks vending machines for added convenience.

Experience the convenience and comfort of Hotel New Hankyu Kyoto. Book your stay now for a memorable trip to Kyoto!

Important information:

From Kansai International Airport (KIX), take the Haruka directly to JR Kyoto Station. The hotel is located across the street from Kyoto Station's Central Gate and one block from Kyoto Tower.

On-site private parking is available. Guests must make reservations in advance. Please contact the property for details.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1600 per day.

Location

Guest Reviews

8.3
Based on 4746 reviews
Cleanliness: 7.6
Service: 8.9
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.4
E
Edward solo_traveller us
9
New Hankyu across Kyoto Dtation
Pros:

We loved the location opposite Kyoto Station. The "Viking" breakfast buffet was surprisingly diverse.

Cons:

Not its fault, but this hotel will permanently close because it lost its lease.

2026-06-20 via Nuitee
M
Michael family_with_children us
9
Great value and location helped make out trip to Kyoto a very positive experience.
Pros:

Liked the room; it worked very well for us.
LOVED the shower set up. The shower did not disappoint, unlike other locations that we have stayed in.
Lastly, location was also great. Located so close to the train station allowed for a variety of travel options to both get around Kyoto and to travel out around the area.

Cons:

Didn't really have any complaints for the hotel and staff.

2026-06-20 via Nuitee
L
Linda couple us
7
2026-06-19 via Nuitee
J
JUIWEI extended_group tw
9
2026-06-19 via Nuitee
U
Ulf family_with_children se
7
2026-06-19 via Nuitee
P
Patricia family_with_children ch
10
Zentral gelegenes Hotel
Pros:

Die Lage direkt am Bahnhof mit allen verfügbaren Verkehrsmitteln war ideal zum Erkunden der gesamten Stadt und auch für den Tagesausflug nach Nara. Top Hotel und wunderbar auch für Familien im Dreibettzimmer ausgestattet.

Cons:

-

2026-06-19 via Nuitee
I
ieda solo_traveller jp
3
Pros:

シングルで予約していたが、お部屋をランクアップして頂き広いお部屋で過ごせたのは嬉しかったです

Cons:

施設の老朽化は仕方ないと思うのですが、、、ユニットバスの手洗い場がボロボロで、、、ちょっと怖かったです。1番最悪だったのはホテル側の問題ではないのですが、朝食会場が色んな方の香水と体臭がひどくて💦会場隅々まで匂わない場所探したのですがどの場所も匂いがキツくせっかくの京都料理のおばんざいも、まったく味を感じないくらいで。ご飯二口食べて堪らなくなり引き上げました💦💦インバウンドで仕方ないのかもしれませんが、、、何か考えて頂けたらいいな。と思いました。立地がとても良いからこそ外国の方が多いんだろうとは思いますが、、、私はもう懲り懲りです💦💦すみません

2026-06-19 via Nuitee
T
Tsunghui extended_group tw
10
2026-06-19 via Nuitee
M
Madeline family_with_children us
8
Good for Families.
Pros:

Great Location!!

Cons:

A little outdated but got the job done.

2026-06-19 via Nuitee
M
MD Freitas extended_group pt
10
Excelente
Pros:

Quarto espaçoso e confortável.
Bem decorado e limpo, com todas as amenidades.
Bom pequeno-almoço com grande variedade de oferta.
Funcionários extremamente acolhedores e prestáveis. Foram incansáveis na recepção a ajudar-nos a encontrar atendimento hospitalar.

Cons:

Nada.

2026-06-19 via Nuitee
A
Alicja couple pl
8
2026-06-19 via Nuitee
L
Leslie solo_traveller tw
10
2026-06-19 via Nuitee
J
JORDI extended_group es
8
Cumple con los requisitos para el propósito de ir a dormir y descansar después de un largo día de excursiones.
Pros:

Ubicación y limpieza

Cons:

Desayuno

2026-06-18 via Nuitee
W
Warda family_with_children sg
9
Overall a convenient place to stay as the kyoto train station is just within arms reach.
Pros:

Clean and very convenient

Cons:

A little noisy since its beside the train station and bus terminal

2026-06-18 via Nuitee
裕也 solo_traveller jp
8
2026-06-18 via Nuitee
A
Ayfer solo_traveller tr
8
2026-06-18 via Nuitee
T
TUNCAY solo_traveller jp
8
2026-06-18 via Nuitee
A
asis extended_group in
10
2026-06-17 via Nuitee
A
Asudehcgl couple tr
10
Olağanüstü
Pros:

Otelin konumu harika, Kyoto tren istasyonun tam karşısında olması gezilerimizde bizim için aşırı kolaylık sağladı. Ayrıca odanın büyüklüğü Japonya'nın geneline göre çok daha geniş ve ferahtı. Odanın içerisinde ihtiyacımız olan her şey mevcuttu. Terliklerinize ayrıca bayıldık :)

2026-06-17 via Nuitee
U
Unni family_with_children in
8
Hotel is just 10 meter from Kyoto station. Very close and value for money.
Pros:

Yes

Cons:

Rooms are little small. There is very less space to keep the luggage.

2026-06-17 via Nuitee