Craigmonie Hotel Inverness by Compass Hospitality

Hotels
Compass Hospitality
8 (1201 reviews)
9 Annfield Rd , Inverness , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Varied breakfast
Cons:
Issues with cleanliness
Some amenities slightly lacking

Categories

Cleanliness
6.89
Several reviews mentioned issues with cleanliness in rooms.
Service
8.86
Staff were described as friendly, helpful, and attentive.
Location
8.4
Convenient location close to town with easy access.
Room Quality
7.85
Rooms were generally comfortable with some mentions of being dated.
Amenities
7.88
Pool and sauna were enjoyed, but lack of a gym noted.
Value for Money
8.34
Good value mentioned for the price with several amenities included.
Food and Beverage
7.89
Breakfast was noted to be good with varied choices.
Overall Experience
7.86
Generally positive sentiment, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Modern Leisure Facilities and Free Wi-Fi
The Craigmonie Hotel, established in 1880, offers a blend of historic charm and modern amenities. Enjoy free Wi-Fi throughout the property and make use of the leisure facilities for a relaxing stay.

Comfortable Rooms with Thoughtful Amenities
Each room at Craigmonie Hotel is designed for comfort and convenience. From the flat-screen satellite TV to the free tea and coffee facilities, every detail is taken care of. Relax in the tiled private bathroom equipped with a bath, shower, and hairdryer.

Dining Experience at The Conservatory
Indulge in a delightful dining experience at The Conservatory. With a seasonal menu, fine wines, and full cooked breakfasts featuring Scottish classics and healthy options, guests are in for a treat.

Book your stay at Craigmonie Hotel now and experience the perfect blend of history and modern comfort.

Important information:

When booking for 28 nights or more, different policies and additional supplements will apply.

Guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.

Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking.


Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1201 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
D
david couple gb
7
2026-05-22 via Nuitee
F
fonyf2026 Family
10
Lovely hotel, great staff.
Pros:

Stayed here for one night on our trip around Scotland (wish now we had stayed here longer) and I can't emphasise enough how great the staff were, by far the nicest, friendliest and most helpful of our entire trip and possibly of any hotel we've ever stayed in.
The building is lovely and the room was perfect, nice big bed and the cot and pull out bed were already set up when we got there. The room was very spacious which was great for two little kids to run/crawl around in. There's also a pool but unfortunately we didn't have time for it.
Breakfast was delicious and again the staff were amazing, entertaining two little ones while expertly doing your job is not easy. Our eldest was also delighted with his little activity book he got, thank you.
The location is great, you're mot right in the city centre but also not too far away and also close enough to the edge of the city that getting there was so easy.
It's the perfect base to explore all the attractions nearby and I would highly recommend staying here to anyone. We will definitely be back.

2026-05-21 via Tripadvisor
K
karababy123 Family Balloch, West Dunbartonshire, Loch Lomond and The Trossachs National Park, Scotland
10
Great stay great pool friendly staff
Pros:

We had a wonderful stay at the Craigmonie Hotel and would happily return again in the future.

From the moment we arrived, the hotel felt welcoming, relaxed and full of genuine Highland hospitality. The building has lovely character and charm whilst still being comfortable and well maintained throughout.

Our room was spacious, very clean and extremely comfortable, with a cosy atmosphere that made it easy to properly relax after long days exploring Inverness and the Highlands. The beds were excellent and the whole hotel had a peaceful, homely feel to it.

The staff deserve a special mention because every member of the team we met was friendly, polite and hardworking. Even when busy, they always remained professional and helpful which really added to the overall experience.

The food was also very enjoyable, especially breakfast which was fresh, well presented and set us up perfectly for the day ahead. Dinner was tasty and good quality with a nice relaxed atmosphere in the restaurant.

The location is another huge advantage, close enough to walk easily into Inverness city centre whilst still being in a quieter area with parking available, which made everything very convenient.

What we liked most about the hotel was that it felt genuine. Too many hotels nowadays feel cold and corporate, whereas the Craigmonie has warmth, personality and a team that clearly care about their guests.

A lovely Highland hotel with charm, comfort and excellent hospitality. Highly recommended.

2026-05-19 via Tripadvisor
P
Pelired solo_traveller es
10
2026-05-19 via Nuitee
T
Tara101302 solo_traveller ca
10
2026-05-17 via Nuitee
D
Dan couple au
10
2026-05-17 via Nuitee
V
Valerie couple nl
6
Friendly staff, outdated room, great location
Pros:

The staff was very kind. The neighborhood was quiet and beautiful. You can walk to the center in 20 minutes. There was plenty of parking space. Breakfast was okay.

Cons:

The room was old. The bed was old and saggy, which wasn't great for our backs. The TV was very small (you could barely see it from bed). Our room was probably above the kitchen, so when opening the window, you could smell the grease. We had a reservation in the restaurant, but the food was okay.

2026-05-17 via Nuitee
A
Anne couple gb
5
Pros:

Excellent breakfast
Nice staff

Cons:

Our bedroom let our stay down
The bedroom looked like it hadn’t been cleaned to a high standard

2026-05-16 via Nuitee
F
Fraser couple gb
5
Good location, great staff. Let down by price.
Pros:

Staff were excellent. Very friendly and helpful

Cons:

Property is very old and floorboards very creaky meaning you heard every movement in the rooms adjacent and above.
Charging gusts an additional £6.00 for overnight parking when they’ve paid £240 is ridiculous and then an extra £30 for breakfast that is self service is ridiculous.

2026-05-16 via Nuitee
M
McCormick couple gb
9
Pros:

Good breakfast and good location

2026-05-10 via Nuitee
S
Stewart couple gb
8
Pros:

Good

2026-05-10 via Nuitee
J
jon couple ca
6
We stayed one night while in Inverness on short notice and it suited our purposes.
Pros:

The staff were very friendly and helpful.

Cons:

The hotel is an older property which means it seems a little dated.

2026-05-09 via Nuitee
J
Jenni solo_traveller gb
5
It's a bed for the night, great location
Pros:

The staff are very friendly, location is great, you can walk from the city centre to the hotel in about 20 mins.

Cons:

The room wasn't clean, you could see dust, very run down furniture in the room, the chrome was worn away from the plugs in the bathroom, lamp the bulb must be on it's way out as it kept flickering, room looked tired and run down.

2026-05-08 via Nuitee
D
Dauna solo_traveller gb
4
Very disappointing as I expected more for the price.
Pros:

Staff were friendly, bar looked nice. Manager listened when I complained about the various concerns about the room ( advertised as superior ) and offered partial refund.

Cons:

Overpriced, unfinished room. Curtains did not fit, curtain rail came off easily. Could not open window as it was on the ground floor and too close to road and not secure.. No air conditioning. No towel rails or hooks in the bathroom for wet towels. No shelves in shower for toiletries. One shelf above toilet was loose and wobbly. Very little storage space for clothes. No phone in room so had to walk to reception for requests etc. Swimming pool very small and only suitable for children. Sauna room too small and claustrophobic.

2026-05-07 via Nuitee
K
Kim E couple gb
10
Dog friendly with great food and very helpful staff
Pros:

Close to city centre but still quiet. Dog friendly too. Great ground floor disabled wet room.

Cons:

Although there were a few broken items in our room, it did not detract from our experience.

2026-05-05 via Nuitee
T
Tommy couple gb
8
very enjoyable, staff excellent. the bar was well stocked.
Pros:

check in, breakfast arrangement, car parking all good. Room ideal for our one night stay.

Cons:

Breakfast could have been a bit better. The bacon was tasteless, the mushrooms were dry and and overcooked, everything else was good.

2026-05-05 via Nuitee
B
Bram solo_traveller nl
9
A great resting haven in Inverness
Pros:

Location was peaceful, great bathroom, spacious room, very friendly staff

Cons:

The room was rather warm and the bedding also, with no possibility to control the temperature except windows (but street level room so..). Perfect for warm sleepers!

2026-05-05 via Nuitee
E
Elie solo_traveller lb
8
2026-05-05 via Nuitee
A
Anthony family_with_children gb
5
A hotel that hasn’t been maintained, peeling paint, dirty swimming pool, threadbare bed covers.
Pros:

Not much, the photos don’t reflect the current condition of the hotel. Peeling paint, threadbare bed covers…just not maintained.

Cons:

Most of it.

2026-05-04 via Nuitee
M
Miriam couple de
10
Pros:

Schlossgefühl in Inverness. Liebevoll gestaltetes Hotel mit einzigartiger Atmosphäre. Tolle Location, sehr freundliches Personal, sehr gutes Frühstück. Wir haben uns sehr wohlgefühlt und können die Unterkunft nur empfehlen.

Cons:

Der Parkplatz muss extra bezahlt werden.

2026-05-04 via Nuitee