Millennium Hotel New Plymouth Waterfront

Hotels
Millennium Hotels
8.6 (2245 reviews)
1 Egmont Street , New Plymouth , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Cons:
Cleanliness issues
Limited parking

Categories

Cleanliness
7.86
Some reviews mentioned issues with dust and cleanliness not meeting expectations.
Service
9.33
Staff were frequently described as friendly and attentive.
Location
9.37
Consistently praised for its convenience and proximity to attractions.
Room Quality
8.32
Rooms were spacious and comfortable, though some guests mentioned minor issues.
Amenities
8.35
Limited amenities mentioned, but positive remarks about room features.
Value for Money
8.81
Value seen as reasonable, though some found it slightly expensive.
Food and Beverage
7.86
Mixed feedback on breakfast service and facilities.
Overall Experience
8.93
Overall experiences were positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:49

Property Description

Luxurious Waterfront Location
Experience stunning Tasman Sea views at Millennium Hotel New Plymouth, Waterfront, located in the heart of the city.

Modern Amenities
Enjoy free WiFi, 12 channels of satellite TV, air conditioning, and coffee/tea making facilities in all rooms.

Dining with a View
Indulge in delicious seafood and modern cuisine at Salt Restaurant while overlooking the picturesque Tasman Sea.

Book now to immerse yourself in luxury and convenience at Millennium Hotel New Plymouth, Waterfront.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

For Non Refundable bookings, the guest will be charged a prepayment of the total price at the time of booking.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, there is limited hotel parking available which operates on a first come, first served basis. If the hotel car park is full, metered parking is available near the hotel.

Please note that breakfast inclusive rates include a 'Big Breakfast' from the a la carte menu.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPL

Location

Guest Reviews

8.6
Based on 2245 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
R
Rochelle extended_group nz
7
2026-08-14 via Nuitee
M
Mark solo_traveller nz
9
2026-08-14 via Nuitee
I
Inspire06545544985 Family
10
Salt restaurant
Pros:

Had lunch at the Salt restaurant, excellent all round, highly recommended.

2026-08-13 via Tripadvisor
S
singh family_with_children nz
10
2026-08-13 via Nuitee
D
Duncan couple nz
9
2026-08-13 via Nuitee
S
singh family_with_children nz
10
2026-08-13 via Nuitee
J
Jason couple nz
9
2026-08-11 via Nuitee
K
Kirsten solo_traveller nz
8
2026-08-10 via Nuitee
S
Sarah couple nz
8
Excellent location, fantastic breakfast, great rooms!
Pros:

Love the location and large spacious rooms.

Cons:

Loved it all!

2026-08-08 via Nuitee
M
Margaret extended_group au
8
Value for money and comfortable
Pros:

Easy parking, comfortable bed, cleanliness, great restaurant

Cons:

Outside road noise

2026-08-06 via Nuitee
J
Jean couple nz
10
Will always stay here , there isn’t a reason not !
Pros:

We are return guests to Millennium , never fails to impress us . Location is superb, in house restaurant. Plus others nearby

Cons:

NA

2026-07-19 via Nuitee
M
Mike couple nz
3
We have regularly stayed here over the last 15 years and cannot believe that this is now a 3star hotel at the most.the s
Pros:

The location was easy to access.
There were nice water views from our room.
The room had good curtains for sleeping.

Cons:

Our greeting upon arrival was very robotic and uniform. There was no warmth or welcome.
We had booked the penthouse with the option that we were having friends meet us for a wine on the deck to take in the view prior to heading to Salt for dinner.
When we arrived there were two stemless wine glasses and two coffee cups. On the dirty deck that has not been cleaned for some time was a broken cane table and no outdoor chairs. The two inside dining table chairs were worn and tired. It was not an option for us to enjoy the balcony here and we opted to head to another restaurant in town.
All the furnishings are tired and broken. There are minimal comfort items. One polar fleece blanket was available for the bedroom. When you’re helping to save the kiwis, could you not supply an NZ wool blanket at least?
Unfortunately our room was not tidied and cleaned by 4pm on our second day and when we inquired about this we were told that they were short staffed. There were minimal guests in the hotel so I’m not sure that this stands as we were out of the room at 9am and returned at 4pm.
Eventually a lovely young lady was sent to clean. I was embarrassed for her. She was very uncomfortable with us being here. I made the bed myself, asked for clean towels (which were replaced), the tea and coffee canisters weren’t refilled and our coffee cups weren’t washed. We had no dishwashing liquid supplied and when I asked for new coffee cups they were rinsed in cold water and returned to us.
The outside of the penthouse has paneling coming of the exterior, the below roof is dirty, the joinery is aged. The carpet requires a clean.
Most of all the service was appalling.

2026-07-18 via Nuitee
V
VikJon solo_traveller nz
10
Pros:

Location was spot on. I could walk everywhere and the on-site restaurant and cocktail bar was wonderful.

2026-07-15 via Nuitee
H
Haoquan solo_traveller nz
10
2026-07-15 via Nuitee
J
Joanne couple nz
8
Great location
Pros:

Great location

2026-07-15 via Nuitee
W
Winnie family_with_children au
9
Pros:

Location is excellent, right next to Puke Ariki, close to the coastal walkways and restaurants! Very convenient to explore around and we enjoyed our stay!

2026-07-13 via Nuitee
M
Melissa family_with_children nz
2
Average
Pros:

The Beds are comfortable and the location is good

Cons:

The Floor smells of wet carpet and the bathroom does not smell clean. There is no complimentary water and was no filling stations.

2026-07-12 via Nuitee
G
gibbons solo_traveller nz
10
Our stay was just outstanding. It was our anniversary and the staff went above and beyond to make it the most memorable
Pros:

I loved everything about this hotel . The staff were outstanding, the room was fantastic with fabulous views and the most comfortable bed .

Cons:

Nothing at all

2026-07-12 via Nuitee
A
Anthony family_with_children nz
9
2026-07-12 via Nuitee
J
Jarwin couple nz
8
2026-07-11 via Nuitee