SpringHill Suites Houston Baytown

Hotels
•
SpringHill Suites
5169 I-10 East, Baytown, Texas, 77521 , Baytown , US
1-281-421-1200

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Facilities

Elevator
Fitness facilities
Conference space
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
Smoke-free property
Wheelchair accessible parking
24-hour business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Cold pool water
Hot tub no longer available

Categories

Cleanliness
7.68
There were concerns about cleanliness with reports of overflowing trash and roaches.
Service
9.65
Friendly guest service, and staff were noted to be great.
Location
10
The hotel is conveniently located.
Room Quality
9.64
Rooms were described as clean, modern, and spacious with comfortable beds.
Amenities
8.67
Facilities were nice, but the swimming pool was too cold and the hot tub is no longer available.
Value for Money
9.13
Overall great quality for the price with nice room qualities.
Food and Beverage
9.18
Standard quality for this hotel tier.
Overall Experience
9.67
Overall a great experience with intention to stay again, aside from a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:16

Property Description

Recreational Amenities
Indulge in the indoor pool and 24-hour fitness center for a relaxing stay.

Dining and Entertainment
Savor snacks from the snack bar or unwind with room service. Don't miss the complimentary reception and bar/lounge.

Business and Events Facilities
With a 24-hour business center, conference space, and meeting rooms, host successful events effortlessly.

Book your stay at SpringHill Suites Houston Baytown now and make the most of these delightful amenities for a memorable experience.

Important information:

  • Pool access available from 6 AM to 11 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Events/parties not allowed

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

Cleanliness: 7.68
Service: 9.65
Location: 10
Room Quality: 9.64
Amenities: 8.67
Value for Money: 9.13
Food and Beverage: 9.18
Overall Experience: 9.67
7
70Craig • Business
4
Who didn't listen?
Pros:

I had a business couple coming into town for one night. I came by on Friday midday and made the reservation for them. The front desk said, "Everything is set! All your guest have to do is offer their id. You are set up even for incidentals. You don't have to be here for them to check in." So imagine my disbelief when I get a call from the front desk asking about credit cards and totally ignoring what the First Lady had said. Now I look like an idiot in front of my friends and what should have been a seamless operation. And I've stayed there myself multiple of times.

2026-01-10 • via Tripadvisor
W
Willie • family
10
Pros:

Nice property inside and out.

2025-10-06 • via Nuitee
G
Graciela
10
Pros:

The room was clean and very spacious. Close to shopping mall and restaurants. Conveniently located near the expressway.

2025-10-05 • via Nuitee
K
Kasim
10
Pros:

Nice location

2025-09-22 • via Nuitee
S
Shannon • family_with_children
10
Pros:

Loved the covenants. The staff were great. But biggest of all was the room was perfect.

2025-09-18 • via Nuitee
S
Shawn • family
10
Pros:

Friendly guest service; nice room.

2025-09-05 • via Nuitee
C
Christian
8
Very nice
Pros:

Everything was very nice, room was clean and modern. Staff was very nice and professional. Only thing that was not excellent is that on google, it shows pictures of a hot tub but to my surprise, it no longer exists. There are new tiles and a table with chairs where it used to be. I enjoy hot tubs after working long hours in the shipyards to relax and help my body reset. Other than that, I will stay here again because its very conveniently located and over all great quality

2025-08-28 • via Nuitee
I
I7587SPjennifers • Family
10
Nice room
Pros:

The hotel was very nice, the room was very spacious. We had 2 kids and 2 adults. Two queen size beds which the beds were the most comfortable beds ever. The room even had a small living area with sofa and bar.

2025-08-25 • via Tripadvisor
D
Dave
2
Pros:

I did not stay at your hotel because you would not change my dates to the dates I actually wanted to stay, I've been in San Antonio since the 3rd.

2025-08-04 • via Nuitee
L
Larry
10
Pros:

Great hotel

2025-07-28 • via Nuitee
L
Larry • family_with_children
10
Pros:

I love the rooms and the toilet was separate from the shower was a plus for me.Only thing i didnt like was the swimming pool water was so cold.But i loved the hotel.

2025-07-28 • via Nuitee
C
Carolyn
2
Pros:

The back door entrance remains unlocked for anyone to enter without a key into facility. The trash cans in hallways were always overflowing and dirty. We had 2 large roaches in our room as well. The water was turned off for 2 consecutive hours on Friday from 11 A.M. until 2:00P.M. Without notification. And a 60$ hold on my credit card I refunded back to me. Please do better.

2025-07-22 • via Nuitee
S
Stacey • family_with_children
10
Pros:

Everything was nice

2025-07-18 • via Nuitee
C
Carlos • family
10
Pros:

Great place

2025-07-13 • via Nuitee
R
RICHARD
10
10 stars
Pros:

was nice rooms*-good location for food nearby---will stay there again for sure...
great shower.....bed not so great , but rest was Excellent

2025-07-08 • via Nuitee
K
Kendall • family
10
Pros:

Great staff, easy check in & out. Clean room & property!

2025-07-06 • via Nuitee
A
Alfredo
10
Pros:

Everything was fantastic. From checking in to breakfast in the morning. Great hotel

2025-06-30 • via Nuitee
A
Alva
8
Pros:

The hotel was clean and staff friendly also a good breakfast. The room was spacious . We were disappointed the lounge was closed for the weekend. The beds were a little uncomfortable

2025-06-23 • via Nuitee
N
Naimah • family
8
Pros:

Great location and great service.

2025-06-17 • via Nuitee
A
Anthony • partner
10
Pros:

Quality air inside the facility . Excellent staff and service . Very clean facility

2025-06-16 • via Nuitee