Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Slow check-in process
Issues with room service

Categories

Cleanliness
8.46
A couple of reviews mentioned issues with room service and a noisy environment.
Service
9.43
Concierge was mentioned positively for being helpful, while check-in staff could improve.
Location
9.97
Best location in the heart of the city, praised for accessibility and nearby amenities.
Room Quality
8.42
Temperature control issues noted, but overall room comfort was satisfactory.
Amenities
8.95
Facilities were generally satisfactory, although room service had a negative incident.
Value for Money
8.91
Some concerns about room rates, but location adds significant value.
Food and Beverage
8.46
Negative experience with room service food but positive feedback on dining overall.
Overall Experience
9.43
Many positive comments about the overall stay despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:27

Property Description

Luxurious Renovation and Convenient Services

Sheraton Guangzhou Hotel invites you to experience its contemporary aesthetics and community ambience following a recent extensive renovation. Benefit from a complimentary shuttle service to the Canton Fair Complex during the fair period, along with easy access to the overseas buyers' registration counter in the lobby.

Prime Location and Accessible Transportation

Located in the heart of Guangzhou Tianhe Central District, the hotel offers proximity to premium shopping malls and key transportation hubs. With the intersection of two major metro lines at your doorstep, traveling to the airport or around the city is a breeze.

Relaxation and Culinary Delights

Indulge in city views from rooms with floor-to-ceiling windows and Sheraton Sweet Sleeper® Beds. Unwind at Shine Spa, stay active at the gym or outdoor pool, and savor Chinese, Italian, and international cuisine at the hotel's various restaurants.

Book now to elevate your stay at Sheraton Guangzhou Hotel!

Important information:

All breakfast included rates include 1 - 2 daily breakfast buffet, depending on single or double occupancy. Extra breakfast buffet will be charged with an additional fee.

The property offers free shuttle service between Canton Fair Complex during Canton Fair period. Please kindly contact the property for more detail.

Please note that meal price will be calculated according to children’s heights if guests couldn’t provide the proof of age:
-children price applies for any child between 1.2-4.6 feet;
-meals are free of charge for any child under 3.9 feet accompanied by an adult;
-adult price applies for child above 4.6 feet.

Please note that the accommodations deposit will be applied upon check-in and refunded to the payment account upon check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1782 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
A
Ahmed couple sa
10
The best hotel 🏨 ever! They really care about every single thing and we really enjoyed our time there and if we have a
Pros:

Everything 👍👍

2026-06-13 via Nuitee
S
Shu Yan family_with_children sg
9
Nice family holiday at Sheraton. Great location and hospitality.
Pros:

Great location. It’s is connected to teemall. Food and shopping was great with that connection. Lots of eateries across the road too. Love the size of the room and bathroom. Spacious and modern. Comfortable and lovely stay for the family.

Cons:

A bit pricey and having a kids club/ play area would be nice.

2026-06-13 via Nuitee
Y
yousef couple sa
9
2026-06-13 via Nuitee
B
Badrya solo_traveller qa
10
2026-06-13 via Nuitee
ксения family_with_children ru
10
2026-06-12 via Nuitee
B
Bojan solo_traveller rs
10
2026-06-12 via Nuitee
S
Sargis couple am
10
2026-06-12 via Nuitee
V
Vera solo_traveller us
10
Pros:

Great location

Cons:

Nothing

2026-06-12 via Nuitee
E
Emilio couple gt
9
2026-06-11 via Nuitee
E
eduard solo_traveller il
9
2026-06-11 via Nuitee
D
Davin solo_traveller sg
10
2026-06-11 via Nuitee
A
Asmaa Aldosari couple qa
9
Pros:

الطعام الحلال محدود لكن جيد

2026-06-11 via Nuitee
I
Ignacio couple uy
10
2026-06-10 via Nuitee
S
Srh__ solo_traveller au
10
Exceeded our expectations
Pros:

We booked for one night as we had a one night layover on our way to the UK. The room exceeded our expectations. Amazing views, comfy king bed and the bath were highlights. It was also soundproofed and very quiet. The staff were friendly and helpful, and we got a room upgrade and a welcome fruit platter upon arrival. The breakfast buffet had many fantastic options. As we didn't stay for long we didn't get much of a chance to explore, but it seemed like a great area. Close to a metro and next to several shopping malls for convenience.

2026-06-10 via Nuitee
A
Akshay couple au
10
Sheraton Guangzhou is a wonderful hotel. The staff are very helpful and the location is close to many food and shopping
Pros:

Location was exceptional, really close to malls and public transport.

2026-06-09 via Nuitee
M
Mariam family_with_children ae
10
الفندق يستاهل ونظيف ومكانه جميل
Pros:

كل شي كان حلو الفندق نظيف ومكانه جميل بالقرب من المجمعات النظافه الغرف وسيعه الموظفين متعاونين ، بصراحه لو برجع ثاني مره بيكون اول خيار لي اسكن هالفندق

2026-06-09 via Nuitee
L
Lolwa family_with_children qa
10
2026-06-09 via Nuitee
I
Ignacio couple uy
9
2026-06-09 via Nuitee
V
Valeria couple rs
10
2026-06-08 via Nuitee
P
Pavel solo_traveller ru
10
2026-06-08 via Nuitee