Hyatt House Charlotte Center City

Hotels
•
Hyatt House
8.8 (2008 reviews)
435 East Trade Street , Charlotte , us
+1 704-373-9700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High parking costs
Cleanliness issues
Expensive drinks

Categories

Cleanliness
7.91
The cleanliness of the hotel room was noted as average with some pieces of trash remaining.
Service
9.38
The staff was friendly and accommodating, especially with the room upgrade issue.
Location
9.42
The hotel is conveniently located near the Spectrum Center and main attractions.
Room Quality
8.37
Rooms were comfortable but there were comments about needing upgrades for mattresses.
Amenities
8.9
Amenities like the small kitchen area and breakfast were appreciated; however, parking was expensive.
Value for Money
8.36
Some mentioned the cost of drinks and parking as being high for the quality received.
Food and Beverage
8.91
Breakfast was described as fresh, contributing positively to the stay.
Overall Experience
9.18
Overall stay was good with some inconveniences that were resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:56

Property Description

Luxurious Amenities and Convenient Features
Indulge in the comfort of a flat-screen cable TV, iPod docking station, and kitchenette in every room. Enjoy the convenience of a fitness center, 24-hour mini-market, and room service at your fingertips.

Central Location
Located next to Time Warner Cable Arena, explore nearby attractions like Blumenthal Performing Arts Center and Levine Museum of the New South within minutes on foot.

Business and Leisure Blend
With a business center, free Wi-Fi, and daily maid service, seamlessly transition between work and play during your stay.

Experience the best of Charlotte at Hyatt House - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 2008 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
M
Maureen • solo_traveller • us
9
Other than what i have said above, my stay was enjoyable.
Pros:

The rooms were clean and very comfortable.

Cons:

It was extremely cold🥶 in the lobby making it hard to use the area meeting up with friends.
I don’t understand why the air conditioning needs to be set so cold.

2026-08-28 • via Nuitee
M
Meredith • family_with_children • us
10
2026-08-28 • via Nuitee
L
Louis • couple • us
10
2026-08-27 • via Nuitee
K
kelly • solo_traveller • us
10
2026-08-26 • via Nuitee
P
Paul • couple • us
10
Pros:

Clean

2026-08-26 • via Nuitee
D
Dominique • couple • us
10
2026-08-26 • via Nuitee
P
Paul • couple • us
9
2026-08-25 • via Nuitee
P
Paul • couple • us
9
2026-08-25 • via Nuitee
P
Paul • couple • us
10
2026-08-25 • via Nuitee
T
Taylor • extended_group • us
7
2026-08-25 • via Nuitee
P
Paul • couple • us
9
2026-08-25 • via Nuitee
B
Berlin • couple • us
10
2026-08-24 • via Nuitee
D
Donalyn • couple • us
10
Had a great time
Pros:

Location, staff very friendly, breakfast, bar and parking on point. Location, Location, Location.

Cons:

Showers outdated but clean to their best.
Update bathroom and bathroom mirror lighting

2026-08-21 • via Nuitee
K
Kyara • solo_traveller • us
8
Cons:

Valet parking, no regular hotel parking, I didn’t want to risk getting my car towed

2026-08-20 • via Nuitee
T
Taran • couple • us
10
2026-08-19 • via Nuitee
Z
Zackery • couple • us
4
2026-08-18 • via Nuitee
J
Jasmine • solo_traveller • us
10
2026-08-14 • via Nuitee
J
Jennifer • solo_traveller • us
6
2026-08-14 • via Nuitee
D
Donna • extended_group • us
9
Pros:

Location

2026-08-13 • via Nuitee
J
Jennifer • couple • us
5
It was a great location for attending a concert at the Spectrum Center, but all else was not a good.
Pros:

Location

Cons:

We were only allowed to have one room key; there was no complementary coffee in the lobby; the first room we were given smelled of industrial chemicals.

2026-08-13 • via Nuitee