Hyatt House Charlotte Center City

Hotels
•
Hyatt House
8.8 (2008 reviews)
435 East Trade Street , Charlotte , US
+1 704-373-9700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High parking costs
Cleanliness issues
Expensive drinks

Categories

Cleanliness
7.91
The cleanliness of the hotel room was noted as average with some pieces of trash remaining.
Service
9.38
The staff was friendly and accommodating, especially with the room upgrade issue.
Location
9.42
The hotel is conveniently located near the Spectrum Center and main attractions.
Room Quality
8.37
Rooms were comfortable but there were comments about needing upgrades for mattresses.
Amenities
8.9
Amenities like the small kitchen area and breakfast were appreciated; however, parking was expensive.
Value for Money
8.36
Some mentioned the cost of drinks and parking as being high for the quality received.
Food and Beverage
8.91
Breakfast was described as fresh, contributing positively to the stay.
Overall Experience
9.18
Overall stay was good with some inconveniences that were resolved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:56

Property Description

Luxurious Amenities and Convenient Features
Indulge in the comfort of a flat-screen cable TV, iPod docking station, and kitchenette in every room. Enjoy the convenience of a fitness center, 24-hour mini-market, and room service at your fingertips.

Central Location
Located next to Time Warner Cable Arena, explore nearby attractions like Blumenthal Performing Arts Center and Levine Museum of the New South within minutes on foot.

Business and Leisure Blend
With a business center, free Wi-Fi, and daily maid service, seamlessly transition between work and play during your stay.

Experience the best of Charlotte at Hyatt House - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 2008 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
R
Ramanathan • solo_traveller • in
8
2026-09-19 • via Nuitee
A
Akeem • couple • us
10
2026-09-19 • via Nuitee
P
Phillip • couple • us
10
2026-09-15 • via Nuitee
T
Tariah • couple • us
1
2026-09-14 • via Nuitee
M
Marquisa • couple • us
10
2026-09-14 • via Nuitee
L
Lauren • extended_group • us
10
2026-09-14 • via Nuitee
B
Barriesha • couple • us
9
2026-09-13 • via Nuitee
H
Hernandez • family_with_children • us
9
2026-09-13 • via Nuitee
T
Tirth • couple • us
9
Pros:

Location amenities

Cons:

Pillows were bad

2026-09-12 • via Nuitee
C
CAROLYN • solo_traveller • us
9
Not an ideal location for parking or checking in.
Pros:

Good location right in the city.

Cons:

No free parking. You have to use their valet service for $55 and they let you unload the car on the curb and take the car. Why don't you have parking for customers to choose themselves. We chose to use outside parking across the street for $30 for 24hrs.

2026-09-11 • via Nuitee
T
Tamela • solo_traveller • us
8
Pros:

The staff was very kind and thoughtful and friendly

2026-09-11 • via Nuitee
T
Tamela • solo_traveller • us
9
2026-09-11 • via Nuitee
T
Travas • couple • us
8
Overall a great stay
Pros:

Clean facilities spacious rooms

Cons:

Air wasn’t getting as cold

2026-09-10 • via Nuitee
J
Jared • solo_traveller • us
10
Pros:

Location to rail. Venue. Quiet.

2026-09-10 • via Nuitee
R
Renata • couple • us
1
2026-09-09 • via Nuitee
R
Rogers • extended_group • us
10
Clean, comfy room and super kind staff
Pros:

The rooms and bathrooms were in great shape - super clean and very comfortable. The staff was very kind and always ready to help. The locatin was great and we were able to walk to many different things very easily.

Cons:

You have to pay to vallet your car. I know this is fairly standard when staying in a city, but it's a bummer. That's an extra 100 (plus tip) that we had to add into our cost to stay here for two nights.

2026-09-08 • via Nuitee
T
Tamela • couple • us
6
Everything was going well aside from the rude staff. Member will not be staying there again.
Pros:

Same room, always good clean dog hair on the chairs, though for a hotel that is not supposed to have animals

Cons:

Rude staff member

2026-09-08 • via Nuitee
T
Temeshia • solo_traveller • us
10
Pros:

Convince of not having to leave to go find food

2026-09-08 • via Nuitee
J
Jasmine • couple • us
10
2026-09-07 • via Nuitee
K
Kimberly • couple • us
5
It’s was ok I didn’t like the parking situation
Pros:

The front desk was kind and helpful

Cons:

The parking how we had to pay separately

2026-09-07 • via Nuitee