Casa Inn Premium Hotel Queretaro

Hotels
8.8 (1021 reviews)
Paseo De Miranda, 2; El Marqués , Querétaro , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice amenities
Cons:
Cleanliness issues
Service inconsistency

Categories

Cleanliness
7.69
Several mentions of unclean areas including the swimming pool and bathroom.
Service
9.66
Generally good service noted, but with a significant complaint regarding booking cancellation.
Location
9.7
Good location with easy access to key places, praised by multiple reviewers.
Room Quality
8.15
Issues with air conditioning in one instance, but otherwise comfortable.
Amenities
9.18
Facilities like the pool and spa are well received, though some improvements are suggested.
Value for Money
8.64
Value perceived as acceptable, but some complaints on food quality.
Food and Beverage
7.69
Mixed reviews on food quality, with some finding it lacking.
Overall Experience
9.66
Most reviews highlight overall satisfaction despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:09

Property Description

Convenient Location and Shuttle Service
Situated just 27 km from Queretaro International Airport, Casa Inn Premium Hotel Queretaro offers a complimentary shuttle service within 10 km, making travel a breeze.

Modern Amenities and Facilities
Enjoy free Wi-Fi, a well-equipped gym, and a relaxing indoor pool during your stay. The rooms feature convenient amenities such as safety deposit boxes, refrigerators, and spacious suites with kitchenettes.

Dining and Event Options
Indulge in delicious meals at the on-site restaurant and bar, or host events in the business center or meeting rooms accommodating up to 400 people. Don't forget to explore nearby attractions like Plaza de Armas Square and the Acueducto de Querétaro.

Experience comfort and convenience at Casa Inn Premium Hotel Queretaro - book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    Children from 10 years old to 17 years old stay for MXN 350 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1021 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.66
M
Miguel Angel • family_with_children • mx
10
Confortable lugar
Pros:

En general el personal y los servicios son muy buenos

2026-06-19 • via Nuitee
H
Hector • solo_traveller • mx
8
Pros:

confort de la habitacion

Cons:

piscina algo sucia

2026-06-16 • via Nuitee
A
Adriana • solo_traveller • mx
9
Cons:

No hay opción de early check inn

2026-06-15 • via Nuitee
S
Sandra Xochitl • solo_traveller • mx
8
Cons:

Los blancos estaban ya desgastados

2026-06-15 • via Nuitee
L
Laura Isela • solo_traveller • mx
9
2026-06-12 • via Nuitee
J
Judith • extended_group • mx
7
Buena Relación costo-beneficio. Areas de oportunidad en el cuarto.
Pros:

Desayuno muy completo y rico, incluído en el precio de la habitación. Muy buena relación costo-beneficio. Areas sociales, restaurante, alberca, salas de juntas muy bien.

Cons:

El cuarto olía a encerrado. Una de las camas no tenía sábana de cajón, tenía sábana plana por lo que se safaba. La toalla de manos muy vieja y deshilachada. Eramos 4 personas y solo dejaron 2 toallas, bajamos a pedirl más a la recepción y no tenían, dijeron que las llevarían y nunca llegaron.

2026-06-10 • via Nuitee
F
Fabiola • solo_traveller • mx
7
Pros:

El precio

Cons:

No estaba muy limpio, la comida con baja calidad, llovió y se metió agua por la ventana, no había toallas suficientes para todos

2026-06-05 • via Nuitee
A
Antonio • extended_group • mx
8
2026-06-05 • via Nuitee
A
Adriana Valadez • solo_traveller • mx
9
2026-06-04 • via Nuitee
S
stph sadiaz • solo_traveller • mx
10
2026-05-30 • via Nuitee
M
Miguel • family_with_children • mx
10
2026-05-26 • via Nuitee
J
julian • solo_traveller • mx
10
Excelente servicio 👍
Pros:

Excelente servicio 👍

Cons:

Todo fue buenísimo 👏

2026-05-25 • via Nuitee
D
dinstagram • solo_traveller • rs
6
disappointing
Pros:

The room was spacious enough and had plenty of space to work comfortably. The towels were clean.

Cons:

I was placed on a floor where there was a group of very noisy young people who were screaming and running through the corridors for most of the evening and night. As a business traveler, which was clearly stated in my booking reservation, I was hoping for a quieter environment.

The toilet flush was not working properly, and the shower cabin was in poor condition. The sink faucet pressure was extremely strong, so every time I turned on the water, it splashed everywhere. Unfortunately, the Wi-Fi was also not working during my stay.

2026-05-25 • via Nuitee
J
Julian • solo_traveller • mx
10
2026-05-10 • via Nuitee
M
Marcela • couple • mx
8
Cómodo, ideal para negocios
Pros:

Las habitaciones son espaciosas, tenían un bar muy completo aunque algo elevado en precios

Cons:

Nunca pudo o hacer uso de la alberca, era muy pequeña, el agua estaba sucia y fría :(. Las habitaciones son amplias pero viejas , falta mantenimiento. El hotel está a las afueras de la ciudad pero ideal si vas al centro de convenciones. El estacionamiento es muy pequeño y lleno de árboles con pájaros que cagan como si no hubiese un mañana

2026-05-07 • via Nuitee
R
Rodrigo • family_with_children • mx
10
Pros:

Las instalaciones

2026-05-07 • via Nuitee
P
Paola • solo_traveller • mx
5
Estancia corta.
Pros:

la comida en restaurante muy buena aunque los precios se me hicieron un poco altos, pero en genaral bien.

Cons:

Por la noche quise hacerme un té y al momento de calentar el agua en la cafetera, esta esta sumamente sucia y el agua salio asquerosa, muy muy sucia, y la cafetera supongo que no estaba en buenas condiciones por lo que empezo a quemarse y salir mucho humo lo cual dejo todo el cuarto ahumado y oliendo a quemado. esa parte fue muy desagradable.

2026-05-04 • via Nuitee
• extended_group • mx
8
2026-04-29 • via Nuitee
C
carlosg-lrd • Business • Laredo, Texas
6
Average business hotel
Pros:

Room was not very well maintained and kind of dirty, but overall OK. Service was good and staff nice.

2026-04-27 • via Tripadvisor
J
Jorge Ernesto Usabiaga Diaz Barriga • solo_traveller • mx
10
Pros:

Ubicacion y precio

2026-04-25 • via Nuitee