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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Children's playground
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Games room
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Snack bar
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ATM/cash machine on site
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Lockers
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Electric vehicle charging station
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Indoor play area
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Kids' club
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Picnic area
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Happy hour
Review Highlights
Categories
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Property Description
Unique Design and Scenic Views
InterContinental Hangzhou's magnificent golden globe architecture offers panoramic views of the Qiantang River from each room, with floor-to-ceiling windows showcasing the city lights and musical fountain at night.
Versatile Meeting Venues
With 6,000 square meters of meeting spaces, including a pillarless grand ballroom and a brand new International Hall, the hotel is the ideal location for conferences, meetings, and private events of any scale.
Culinary Excellence
Indulge in the hotel's 6 distinctive restaurants and bars, offering authentic Cantonese cuisine, fresh seafood grills, Mediterranean dishes, and more. From fine wine to freshly brewed beer, there's something to satisfy every palate.
Experience luxury and elegance at InterContinental Hangzhou – book your stay now for an unforgettable experience!
Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.
Location
Guest Reviews
ничего
Этот было странное путешествие, я повелся на знаменитое здание + отель с именем, а по факту все очень старое и разбитое.
- Ночью в ванной что-то хлюпало.
- Вечером в мою дверь зачем-то навязчиво ломились и дали мне газету на китайском.
- Номер хоть и большой, но весь разбит, как будто его ни разу не ремонтировали с 90х, раздолбано всё.
We just arrived yesterday at the Intercontinental Hangzhou and right after exiting the subway on line 4, my daughters and I were wowed by the futuristic globe design of this prestigious property (simply looks like something from 2050)!!!
Our experiences so far have been nothing less than phenomenal, every staff member are so courteous and helpful in every way. The view from our room is spectacular and the beds are extremely comfortable.
The surrounding area is excellent as well, giant malls and many food options around. One of my favorite things to do is the morning/evening stroll around the lake and just admire the views and breath in everything the area has to offer!!!
We'd like to thank Ms. Robin Han, Tina Tu, and Annie Cao for the courteous pre arrival emails and the kind check-in staff (maybe Natasha, sorry can't remember the name) for the generous upgrade!!!
Overall, we loved the experience, the staff, and I can't recommend the Intercontinental Hangzhou enough for the perfect base!!!
Service
NA
Loved the architecture of the hotel and the location was great
Overall a pleasant stay.
Positives:
1. Interesting architecture, building is spherical and looks cool inside
2. Helpful friendly staff
3. Large and comfortable rooms
4. Good location with many shops and food options nearby
5. Metro station right outside
6. Hotel food is good
Negatives:
1. Dated. Scratched up bathtub, bathroom tiles cracking, etc.
2. Terrible WiFi. Had better service using roaming
3. Expensive, perhaps better value elsewhere
Bad stuff no any one speak English
Bad stuff no any one speak English
Не работала аудиосистема в номере, вид отклеившихся плинтусов, пыль в тумбе под телевизором.
Nice facade look
Smell dusty
Amazing location with amazing stuff. Thank you for your hospitality! Will definitely back to this hotel.
Location
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