Lumley Castle Hotel

Hotels
•
Bespoke
8.8 (214 reviews)
Ropery Lane, Chester-le-Street, England, DH3 4NX , Chester-le-Street , GB
+44 191 389 1111

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Unique castle experience
Great food
Cons:
Cleanliness issues
Room quality concerns
Value for price compared to expectations

Categories

Cleanliness
8.38
Some cleaning issues mentioned, like uncleaned utensils, but overall cleanliness was noted positively.
Service
9.35
Staff were described as friendly and helpful throughout the reviews.
Location
8.89
The castle's unique setting was appreciated, though some aspects were raised about accessibility.
Room Quality
8.34
Some rooms were described as dated with low headroom, but also comfortable.
Amenities
8.87
Basic amenities were provided, but lacking in some modern options like smart TVs.
Value for Money
8.33
Some reviews felt the price was high compared to other hotels.
Food and Beverage
8.88
Food was generally praised, especially the breakfast and meals in the bar.
Overall Experience
9.35
The experience of staying in a castle was highly rated, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Step into a world of elegance and charm at Lumley Castle Hotel, where history meets modern comfort.

Breathtaking Views and Relaxation
Enjoy stunning views from our serene garden, providing the perfect backdrop for relaxation and reflection.

Modern Amenities for Every Traveler
Stay connected with complimentary wireless internet access and unwind at our bar/lounge after a long day of exploration. Our well-equipped business center ensures you can work efficiently while on the go.

Culinary Delights at Your Fingertips
Indulge in a delicious cooked-to-order breakfast each morning, or dine at our on-site restaurant. Room service is available for those cozy in-room moments.

Don’t miss your chance to experience this unique blend of historic elegance and modern convenience. Book your stay at Lumley Castle Hotel today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 214 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
R
R & I • solo_traveller • gb
10
Castle Feature Room
Pros:

Brilliant room- spacious, quirky and luxurious Castle Feature room. Friendly, helpful staff.
Peaceful and tranquil setting (this surprised us as there was a wedding taking place- and yet we couldn't hear them!)
Plenty of places to sit and relax! Lovely courtyard. Would definitely recommend and stay again.

Cons:

We loved everything!

2026-07-25 • via Nuitee
S
Simon • solo_traveller • gb
8
2026-07-23 • via Nuitee
S
Steve • solo_traveller • gb
8
2026-07-23 • via Nuitee
J
Jennifer • couple • gb
10
A wonderful hotel with beautiful grounds with the bonus of it being a castle with lots of history a.
Pros:

We were given an upgrade to a lovely room in the courtyard which was unexpected and very much appreciated. All members of staff we encountered were very friendly, a real asset of the hotel.
Our evening meal in the restaurant was fabulous as was the beautiful breakfast the following morning.

2026-07-23 • via Nuitee
C
Christopher • couple • gb
9
Excellent Service, lovely place but four Poster bed too high
Pros:

All meals excellent lovely place with a great deal of history. All staff excellent, polite and hard working.
On arrival given an upgrade to a suite from superior court room. However, the upgrade (could not revert to original booking) was the cause of an issue for us.

Cons:

Regarding the upgrade, Richard II suite had a four poster bed nice touch but it was on a raised plinth approx 6-8 inches higher than room floor. The real issue was that the mattress on the four poster was at my wife’s waist height so she could not get onto the bed. ( she is 5foot tall ). The hotel arranged for a step to be provided.

We are 70+ years old and although mobile we often get up during the night, my wife remembered the first out of bed step but forgot about the second raised platform and consequently stumbled going to the toilet.

The hotel should make persons aware that a bed arrangement like the four poster in Richard II suite might be unsuitable for certain customers etc. We were informed that that 4 poster is one of the smallest in height of the floor!

2026-07-22 • via Nuitee
S
Samantha • couple • gb
9
2026-07-22 • via Nuitee
S
Sean • couple • gb
5
2026-07-22 • via Nuitee
Y
YVONNE • couple • gb
9
Really lovely few days in a beautiful location.
2026-07-22 • via Nuitee
K
Kathryn • couple • ca
9
2026-07-21 • via Nuitee
M
Mark • couple • gb
8
OK, interesting place
Pros:

Flexibility, I had to arrive a day late than planned, Room was nice, eclectic bathroom design, breakfast was nice, dinner OK

Cons:

Old fashioned, weird you have to book a time for breakfast, need to keep on top of their wine stocks

2026-07-21 • via Nuitee
L
Liam • solo_traveller • gb
10
2026-07-21 • via Nuitee
L
Louis • couple • ie
8
Very nice property
Pros:

Nice location

Cons:

Very small room

2026-07-20 • via Nuitee
K
kirsti • couple • gb
8
2026-07-20 • via Nuitee
A
Alison • couple • gb
10
Very enjoyable
Pros:

Great ambiance friendly staff, good location.

Cons:

N/a

2026-07-20 • via Nuitee
M
Melissa • couple • us
9
Beautiful castle stay with amazing food
Pros:

Such a beautiful property! Such stunning flowers all about, the courtyards are gorgeous. Probably the quietest place I have stayed. I didn’t hear anyone and woke up late. The food here was indeed excellent and I highly recommend taking advantage of it rather than going out. Room was excellent, bed soft and comfy. We really had a great night. I do wish the tour would be available around dinner or late afternoon so we could have gotten a tour. If you arrive at check in time and depart at checkout, you don’t get a tour. The staff could have been a little more informative about how to get around and where you could wander. Loved this beautiful property and would definitely come again.

Cons:

Nothing

2026-07-20 • via Nuitee
N
Nicola • solo_traveller • gb
9
2026-07-20 • via Nuitee
S
Satomi • couple • gb
8
2026-07-20 • via Nuitee
L
Lucy • couple • gb
8
A wonderful place to stay and great value for money. Continental breakfast was delicious but the Full English cooked bre
Pros:

Beautiful, historic, special

2026-07-20 • via Nuitee
Z
Zaine • couple • gb
10
Brilliant Breakfast! Amazing Grounds!
Pros:

Brilliant Breakfast!

2026-07-20 • via Nuitee
P
Paul ANTHONY • couple • ae
10
2026-07-19 • via Nuitee