Lumley Castle Hotel

Hotels
•
Bespoke
8.8 (214 reviews)
Ropery Lane, Chester-le-Street, England, DH3 4NX , Chester-le-Street , GB
44-191-3891111

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Friendly staff
Unique castle experience
Great food
Cons:
Cleanliness issues
Room quality concerns
Value for price compared to expectations

Categories

Cleanliness
8.38
Some cleaning issues mentioned, like uncleaned utensils, but overall cleanliness was noted positively.
Service
9.35
Staff were described as friendly and helpful throughout the reviews.
Location
8.89
The castle's unique setting was appreciated, though some aspects were raised about accessibility.
Room Quality
8.34
Some rooms were described as dated with low headroom, but also comfortable.
Amenities
8.87
Basic amenities were provided, but lacking in some modern options like smart TVs.
Value for Money
8.33
Some reviews felt the price was high compared to other hotels.
Food and Beverage
8.88
Food was generally praised, especially the breakfast and meals in the bar.
Overall Experience
9.35
The experience of staying in a castle was highly rated, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:53

Property Description

Step into a world of elegance and charm at Lumley Castle Hotel, where history meets modern comfort.

Breathtaking Views and Relaxation
Enjoy stunning views from our serene garden, providing the perfect backdrop for relaxation and reflection.

Modern Amenities for Every Traveler
Stay connected with complimentary wireless internet access and unwind at our bar/lounge after a long day of exploration. Our well-equipped business center ensures you can work efficiently while on the go.

Culinary Delights at Your Fingertips
Indulge in a delicious cooked-to-order breakfast each morning, or dine at our on-site restaurant. Room service is available for those cozy in-room moments.

Don’t miss your chance to experience this unique blend of historic elegance and modern convenience. Book your stay at Lumley Castle Hotel today!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 214 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
J
Jan • solo_traveller • de
8
Beautiful castle stay, breakfast disappointing
Pros:

Beautiful setting, quirky rooms (our bathroom was hidden in a wardrobe), beautiful estate. The bar is wonderful, tucked in the castle, with an interesting and wide selection of drinks.

Cons:

The breakfast was not what we expected from a 4 star hotel. The buffet contained packed cornflakes, individual packets of jams, stale bread, just a few fruits, fruit juice from concentrate. Nothing looked very appealing. For the avocado toast the kitchen used store bought guacamole.

2026-06-27 • via Nuitee
R
Raymond • couple • gb
8
2026-06-27 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Beautiful old castle,.well maintained in a beautiful country setting . Stunning property.

2026-06-27 • via Nuitee
A
Alexander • couple • gb
7
So Near and Yet So Far.
Pros:

Food at the hotel is excellent and the restaurant staff are very pleasant and efficient. It was good to have a choice of eating in the main restaurant or the Lounge Bar. Both were very good. The room was spacious and the bed was very comfortable with good pillows. The WiFi is good even in our room which was quite a distance from the main building. The grounds are well maintained and pretty.

Cons:

Despite asking for pre-registration 3 times before our arrival where we requested dinner in the restaurant at 7pm, the system does not transfer that information so we had to have an earlier dinner reservation which did not suit us. The receptionist did not suggest that we could have dinner in the Lounge Bar where no reservations were needed (we found this out the next day for ourselves) and was very dismissive of our disappointment.

We were booked for 3 nights, so the room being serviced is an OPTION! This suggests a stay of less will provide no service in the rooms. The room being serviced was a scant affair - eg cups not washed, tissues (4) not replaced, milk in sachets not replaced. The room needs a deep clean. Every surface was sticky or dusty. The window frames were black with dirt. One one light bulb flickered the whole time and another did not work. The TV remote control had limited application to the TV even though a new one was provided when we asked about this. The same limitations applied, so the TV cannot be controlled from the bed. It switched on and off from a switch on the wall beside the TV. The programme guide is unavailable nor could subtitles be used.

The dressing table chair was broken and could not be safely used.

Our room, No 91, was a the far perimeter of the estate and next to a generator or some such plant machinery which droned incessantly like a 'plane engine and we found this disturbed our sleep.

2026-06-26 • via Nuitee
H
Helmfried • solo_traveller • at
7
2026-06-26 • via Nuitee
K
Keith • couple • gb
10
Excellent.
Pros:

We liked everything about the place, the staff were excellent and answered any questions we had with a smile on their face, and nothing was to much for them,the brakefast was on point.

Cons:

We had a meal in the bar my wife loved her meal but mine was lacking, I had the stake and ale pie it was hard and the meat in side was burnt,but the staff were extremely nice over it and took it of the bill and gave my wife her pudding on the house which I thought was above all expectations so I thank the staff for there kindness 😊.

2026-06-25 • via Nuitee
D
Damian • solo_traveller • gb
9
2026-06-25 • via Nuitee
S
Sawyer • solo_traveller • gb
10
Pros:

Love love love Lumley castle one of our favourite places. Staff friendly and helpful.

Cons:

Not much Not to like.

2026-06-25 • via Nuitee
E
Emily • solo_traveller • pa
4
2026-06-25 • via Nuitee
J
John • couple • gb
10
We found the hotel comfortable, interesting and good value.
Pros:

Excellent breakfast. Great location.

2026-06-25 • via Nuitee
K
Kath • couple • au
10
2026-06-24 • via Nuitee
D
Dirk • couple • de
7
Pros:

Das ambiente ist wirklich authentisch und sorgt für einen angenehmen Aufenthalt

Cons:

Kein Wifi

2026-06-24 • via Nuitee
N
Nicole • couple • gb
9
Friendly staff, enjoyable stay, a favourite haunt of ours!
Pros:

Me and my fiancé have been four times now. We love the places. Staff so lovely and helpful, rooms beautiful, and has great vibes

Cons:

Found the restaurant a little bit cold and clinical, we find the bar and the bar menu is more relaxed and enjoyable, but appreciate this is subjective.
The heater had broken in our room, but we got a free upgrade, so it was a negative that turned into a positive!

2026-06-24 • via Nuitee
S
Sharon • couple • gb
10
2026-06-24 • via Nuitee
D
Derrick • solo_traveller • gb
10
2026-06-24 • via Nuitee
A
Alison • solo_traveller • gb
10
Pros:

Gorgeous castle hotel. Friendly reception staff, bar staff and dining room also fantastic and eager to please. Breakfast out of this world. Try the eggs Benedict. Fantastic!

Cons:

Nothing we didn’t like.

2026-06-24 • via Nuitee
J
Jennifer • solo_traveller • us
10
An amazing stay in a castle checked off our bucket list!
Pros:

The front desk attendant was nice, friendly, and helpful. We loved meeting Lady Poppet the castle cat. Our rooms were comfortable and breakfast was wonderful.

Cons:

Nothing- it was perfect! We wish we could have stayed another night.

2026-06-23 • via Nuitee
J
Jennifer • solo_traveller • us
10
A lovely and relaxing castle stay.
Pros:

Everything, it was amazing! Especially Poppet the cat. Breakfast was amazing.

Cons:

We didn’t see the ghost.

2026-06-23 • via Nuitee
J
Jean • couple • gb
10
A treat for me and my sister.
Pros:

A place with history. Loved the way tables were spaced to give the feeling of privacy in the dining room.

Cons:

I’d have liked a bench to sit on whilst waiting for my Uber.

2026-06-22 • via Nuitee
D
David • couple • gb
9
2026-06-22 • via Nuitee