HOTEL EL DORADO

Hotels
8 (3540 reviews)
Barros Arana 348 , Concepción , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly, attentive staff
Good restaurant / food praised by some
Competitive price / good value
Buffet breakfast available
Clean and comfortable in some rooms
Cons:
Rooms often hot / lack of effective air conditioning
Cleanliness issues: odors, dirty plates, used rooms
Reception problems with cancellations and inconsistent service
Hotel and rooms feel dated / worn
Limited parking (small cars only)
Breakfast variety sometimes poor
Bathroom issues: slippery floors, loose fixtures
Poor TV cable / in-room entertainment

Categories

Cleanliness
6
Multiple guests reported humidity/odors in rooms and carpets, dirty breakfast plates, 'used' rooms and general cleanliness issues.
Service
9.5
Staff repeatedly described as very friendly and attentive (several mentions of excellent reception and restaurant service), though a few complaints about reception handling cancellations.
Location
10
Consistently praised as very central, convenient and safe across many reviews.
Room Quality
6.5
Frequent complaints about rooms being hot (lack of/poor AC), worn fixtures (loose sink, bad door latch), slippery bathrooms and generally dated/used rooms.
Amenities
7.5
Mixed mentions: limited parking (small cars only), poor/old TV cable, no in-room AC in many units, but basic amenities (breakfast buffet, restaurant) available.
Value for Money
9
Several guests highlighted good price-quality ratio and affordable rates; one review noted poor value but overall price perceived positively.
Food and Beverage
7.5
Food receives mixed feedback: restaurant praised by some (good quality, good drinks), while others found breakfast limited or dinner merely regular; occasional hygiene concerns noted.
Overall Experience
8
Overall a generally positive stay driven by location and staff, tempered by room comfort, cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 02:45

Property Description

Convenient Location
Located in Concepción, HOTEL EL DORADO offers easy access to major universities and stadiums in the area. With free private parking and airport transfers, getting around is a breeze.

Comfortable Accommodation
Each room at the hotel is equipped with modern amenities including a flat-screen TV, private bathroom, and cozy bed linens. The 24-hour front desk, room service, and safety deposit box ensure a stress-free stay for all guests.

Dining and Entertainment
Guests can enjoy delicious meals at the on-site restaurant and unwind with a drink at the bar. Free WiFi throughout the property keeps everyone connected during their visit.

Book your stay at HOTEL EL DORADO now for a memorable experience in Concepción!

Important information:

Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCP

Location

Guest Reviews

8
Based on 3540 reviews
Cleanliness: 6
Service: 9.5
Location: 10
Room Quality: 6.5
Amenities: 7.5
Value for Money: 9
Food and Beverage: 7.5
Overall Experience: 8
A
Ana • couple • cl
7
Bueno, pero mucho por mejorar
Pros:

Buen desayuno, buena ubicación; garzones amables

Cons:

No sé cómo serán las otras habitaciones, pero la mía tenía algunos aspectos negativos: filtración de agua en baño al lado de inodoro; cortina de ducha rota y oxidada; baja presión de agua; el agua de la ducha había que dejarla caer por mucho tiempo para que calentara; la habitación no tenía basurero, salvo el del.baño y era super pequeño; no es tan importante esto último pero la tv era antigua por lo tanto mala definición y casi no se entendía el diálogo de los programas; cama no muy cómoda.

2026-10-17 • via Nuitee
A
alfredo • couple • cl
6
I expected more but I was definitely disappointed
2026-10-17 • via Nuitee
P
Pablo • couple • cl
6
Buena ubicacion
Pros:

La ubicación

Cons:

El desayuno, la iluminación de la habitación

2026-10-17 • via Nuitee
C
Cristian Alejandro • solo_traveller • cl
7
2026-10-16 • via Nuitee
B
Bianca • solo_traveller • br
10
2026-10-16 • via Nuitee
C
Cecilia • solo_traveller • cl
10
Pros:

El desayuno.

Cons:

Todo estuvo bien

2026-10-16 • via Nuitee
R
Raphael • couple • br
10
2026-10-15 • via Nuitee
P
Pedro • solo_traveller • cl
8
2026-10-15 • via Nuitee
M
María Paz • family_with_children • cl
5
Pros:

Relativamente fácil de llegar y buen desayuno

Cons:

Espacio pequeño y poco aislado, se escucha todo hacia el pasillo y los pájaros afuera, la cama estaba hundida al centro, la puerta del baño no tenia seguro. El estacionamiento está un poco escondido y es estrecho el acceso

2026-10-15 • via Nuitee
E
EdderLeoMat • family_with_children • cl
8
2026-10-14 • via Nuitee
F
Felipe • couple • cl
10
2026-10-14 • via Nuitee
D
Denis Maeda • couple • br
9
Bom custo benefício.
Pros:

Hotel bem localizado, equipe muito boa.

Cons:

Ralo do box do chuveiro estava entupido, então a água acumulava bastante. Tínhamos de desligar o chuveiro por alguns instantes para evitar que a água transbordasse.

2026-10-14 • via Nuitee
D
Denis Maeda • couple • br
9
2026-10-14 • via Nuitee
P
Polette • couple • cl
8
2026-10-14 • via Nuitee
D
David • couple • cl
7
Buena ubicación pero el desayuno no cumplió las expectativas (cero opción de algo dulce)
Pros:

La ubicación

Cons:

Desayuno / el colchón

2026-10-14 • via Nuitee
M
Marianela • solo_traveller • cl
7
2026-10-14 • via Nuitee
M
Maria • solo_traveller • cl
5
Pros:

La comodidad de las camas y la calefacción.

Cons:

Las paredes tienen muy mala aislación de sonido, se escucha todo lo que hacen en otras piezas, desperté muchas veces por sonidos del pasillo, por qué pasaban hablando, por qué golpeaban la puerta de otras piezas, por qué se sentían golpes de otras piezas, en fin, se escuchan todos los sonidos de los demás costados
A y la almohadas realmente son muy altas, tuve que hacerme una almohada artesanal con mi ropa por qué no podía descansar bien con la almohada tan alta.

2026-10-13 • via Nuitee
M
Marietcy • solo_traveller • cl
10
Pros:

El desayuno rico

Cons:

.

2026-10-13 • via Nuitee
V
Viviana • couple • cl
10
Pros:

La recepcionista EXCELENTE .
La atención del garzón en la cafetería un 7

Cons:

Se escuchaba mucho ruido entre 1 habitación y otra

2026-10-13 • via Nuitee
E
Ernesto Esaud Isaac • couple • cl
10
2026-10-13 • via Nuitee