Bingham Riverhouse

We booked for a night away, and had the most wonderful afternoon/ evening. We watched the sunset on the terrace overlooking the river with a cocktail which was delicious. We then headed up to our room for a relaxing bath in front of the window followed by a very comfortable sleep. The rooms are decorated so beautifully and all the products and amenities were fantastic. All the staff were so helpful and lovely. Would highly recommend this hotel to everyone!

Comfy bed and great views over the river

Beautiful hotel and great restaurant. Gorgeous view across the river

Location and access to the Thames River. Bed was very comfortable and the rooms were clean and cosy. Staff were very friendly and helpful.

We had our wedding at the Bingham Riverhouse in Richmond and it was the most incredible day / weekend of our lives! Laure our wedding planning was amazing throughout the whole process, especially as we planned our wedding at relatively short notice, the wedding package they offered meant that everything was easy to organise and knowing we had an amazing wedding planner supporting us made the whole experience so relaxing and enjoyable! The venue itself is stunning, walking down the aisle and seeing the river and the Bingham's gorgeous garden was one of my highlights, as well as the great food and general wellness vibe of the hotel. We hired all of the rooms for our wedding night as part of the package and they were all stunning. Staff all really friendly and warm as well. Highly recommend the Bingham for your wedding/event.

Underwhelming experience.
Prior to my reservation I had received prompt communication with Bingham Riverhouse in the planning of afternoon tea for my senior mum.
We were greeted well and sat promptly.
I had specifically requested the bhutea afternoon tea which at £42 was expensive for very little.
The customer service soon became non existent, we were left for long periods of time without anyone checking how we were doing of if more tea was required. We asked more than once for some extra plates and cutlery and our request was ignored.
A large party soon appeared and staff were more attentive to them than to us.
My booking was looking forward to this but sadly it didn’t meet our expectations and was very expensive.
I won’t be returning neither would I recommend Bingham Riverhouse.

Bingham Riverhouse is suitable for a backpacker stay. There is little customer service and the biggest disappointment was the television from the 1990s that does not allow you to play Netflix etc. I found it particularly disturbing the staff lied and pretended they had a MAC cable to allow access from computer to TV . The staff on two shifts lied and pretended to be able to help. This is fine for a backpacker stay. Beyond that seek another hotel with customer service and televisions from the modern era.

This was certainly not all bad. The river views and decor were superb. Some of the staff were very good. We really appreciated the extra touch of a free dessert and congratulatory plate for our daughter. However, we were disappointed. The menu was not inspiring - certainly poor compared to the spring menu - and did not have a good selection of gluten free options. Considering the menu is so limited, it's particularly disappointing to run out of one of the two meat dishes. In a panic, having previously placed an order for pork, we chose the gnocchi - the most underwhelming dish any of us have ever had the misfortune to order! Raw tomatoes, a lump of burrata and plain boiled gnocchi DO NOT make a meal but the sort of supper I might throw together in a hurry. It wasn't exactly bad - the flavours were good - but everything was cold and there was no sauce. The steak we ordered was OK - but nothing special at all. The fish was OK as well, but very plain.

We were so looking forward to it, having travelled quite a distance - but the whole thing was underwhelming. The waitress knocked off my husband's jacket three times without apologising or picking it up and when she brought out the potatoes ( which we'd cancelled earlier due to the unavailability of the meat) she looked baffled as to why we didn't want them. As I said, some of the staff were good.

This is not a cheap restaurant and we felt that it was very much style over substance. Gluten free options should certainly be improved as well. It's obviously a popular restaurant but it did not impress at all for our special occasion.
PS. It was totally impossible to park anywhere remotely close.

Very stylish, food great, location great, staff extremely helpful and larger room very good

Great history, amazing location and really friendly staff.

I am writing this review on behalf of my friend Anthony who recently stayed at the Bingham on a short break. The staff were all super friendly and helpful and took great care going out of their way to make Anthony feel welcome and accommodated and to make his stay comfortable.
Anthony had chosen to room book different room types during his visit as the River View was not available throughout the stay and the staff assisted him and made the room moves very easy.
It was during the recent heatwave and thanks to Zindene worked to make sure the the air conditioning units blasted cold air as per Anthony’s request.
Based on the teams warmth and welcome I would certainly recommend the Bingham as a charming place to stay as well as the lovely river views. A shout out and thanks to Sufian, Paola, Ana, Jasmin, Julia, Jeronimo, James for their warmth throughout Antony’s stay and also big thanks for the support to successfully retrieve his wallet which had been left in the taxi on arrival at the hotel!
If anyone has accessible or special requirements do liaise with the Bingham prior to booking as the age and layout of the building which is very much part of the charm could mean it is not suitable for some guests with mobility issues or guests who are not able to use the stairs.

The Bingham Riverhouse hosted our wedding reception. The day was everything we imagined and more. It was perfect. The staff were professional and attentive and went above and beyond. We were all well looked after and everyone had an amazing time.

Another wonderful evening enjoyed at the Bingham Riverhouse. The whole experience from the moment you walk in - is exceptional and a special mention to Lukas for looking after us. Thank you to the Team for a lovely evening.

Wonderful location , very friendly staff

Our wedding reception at Bingham Riverhouse was nothing short of extraordinary. We chose the intimate package - which was perfect for what we had envisioned for ourselves. This included a two-night stay in their Best River Room, which (as its name would suggest), offered absolutely gorgeous views of the river.

A special thank you goes to our wedding planner, Stacey, whose professionalism, organisation and attention to detail made the entire planning process so easy for us (or as easy as possible! ). Also thanks to our servers on the day, Hassan and Rosie, for making sure all our guests were taken care of. Every detail was accounted for - not only for us, but also for our guests who were also staying at the Riverhouse for the wedding.

We are so grateful to the team - they helped create some very precious memories that we will hold on to for a lifetime. We're already thinking about coming back for our one-year anniversary!

Drawn to the idea of a summer market menu however the package was disappointing.

The shutters were closed which meant no view or fresh air. Disappointing as the river is a key part of the attraction.

A loud group and overly friendly dog wandering around spoilt the evening for us.

Food was okay but felt it didn't live up to the promise.

We got married in May at The Bingham and couldn't have been looked after better. The entire team made the whole day completely seamless, and we had so many guests tell us it was the best event they had ever been to! We were very lucky to have such a great planner in Laure!
Everyone goes above and beyond to help you and makes you feel truly special throughout the whole experience. An 11/10 from us — we couldn't recommend The Bingham more highly! x