Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Hiking
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Charming decor
Cons:
Weak shower pressure
Basic breakfast options
Musty room smell

Categories

Cleanliness
9.01
Rooms were generally clean, but some guests noted musty smells in one room.
Service
9.98
Staff were frequently praised for being helpful, friendly, and excellent.
Location
10
The hotel is well-located in the historic center, making it easy to access attractions.
Room Quality
8.97
Rooms were described as comfortable and well-decorated, though some had minor issues.
Amenities
8.5
Basic amenities provided, some guests suggested improvements for breakfast options.
Value for Money
9.46
Guests felt they received good value given the hotel's charm and location.
Food and Beverage
8.01
Breakfast selections were basic and received criticism, though fresh fruit was appreciated.
Overall Experience
9.69
Guests enjoyed their stay and expressed intent to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:48

Property Description

Traditional Mexican Art and Architecture
Experience the vibrant culture of Mexico at Hotel Boutique El Serafin, where traditional art and architecture adorn every corner, providing an authentic and immersive stay.

Convenient Amenities
Enjoy modern comforts such as flat-screen cable TVs in every room and wake up to a complimentary breakfast featuring specially brewed coffee, ensuring a delightful start to your day.

Explore Historic Queretaro
Immerse yourself in the rich history of Queretaro as you wander through the historic district, surrounded by iconic buildings, museums, and art galleries, offering a truly enriching experience for every guest.

Book now to indulge in the charm and culture of Mexico at Hotel Boutique El Serafin.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Public parking hours: Monday to Saturday from 7:30am to 10:30pm and Sundays from 10:30am to 9:30pm.

Please note the hotel will provide support for parking fees at a nearby parking lot.

Please notice if guest travel with guest it has an extra charge of 450 MXN per night per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Location

Guest Reviews

9.2
Based on 589 reviews
Cleanliness: 9.01
Service: 9.98
Location: 10
Room Quality: 8.97
Amenities: 8.5
Value for Money: 9.46
Food and Beverage: 8.01
Overall Experience: 9.69
M
Mireya • solo_traveller • mx
9
2026-08-14 • via Nuitee
C
Carlos Molina • solo_traveller • ca
10
Great boutique hotel in Querétaro.
Pros:

I'm a returning guest. Perfect place.

Cons:

None.

2026-08-10 • via Nuitee
B
Bernhard • extended_group • at
9
Pros:

Sehr toller Innenhof
Lage im Zentrum
Frühstück bereits ab 7:00!
Frühstück wird ins Zimmer gebracht

Cons:

Spärliches Frühstück

2026-08-09 • via Nuitee
L
luis German • couple • mx
10
Seguridad en todo momento!
Pros:

El hotel es espectacular en cuanto instalaciones, personal muy hospitalario y la ubicación de lujo cada que regrese a Querétaro me alojaría de nuevo, fue una gran experiencia estar en Serafin.

2026-08-07 • via Nuitee
L
Laura • couple • us
10
Clean, old world feel! Charming!
Pros:

Clean, friendly staff, delicious light breakfast, old world feel.

Cons:

It was all amazing.

2026-08-07 • via Nuitee
A
Aura • couple • mx
10
Awesome experience
Pros:

Súper lugar

2026-08-03 • via Nuitee
A
Ann • couple • us
8
Wonderful stay at a small well located hotel with great staff
Pros:

Staff was wonderful location was perfect

Cons:

Need a little update on their towels and bathtub mat

2026-07-22 • via Nuitee
C
Cristina Reynaga • solo_traveller • mx
10
Ampliamente recomendado
Pros:

Excelente atención y servicio. El hotel está bien ubicado y las habitaciones son muy cómodas. Llevan el desayuno a la habitación; es un desayuno sencillo, pero suficiente como para probar la comida queretana al medio día. El personal es súper amable y te apoya con lo que necesitas. ¡Muy recomendable!

Cons:

Todo estuvo muy bien.

2026-07-20 • via Nuitee
P
Peggy_57 • solo_traveller • mx
6
No se puede descansar
Pros:

El hotel y los cuartos tienen un toque de época y boutique muy agradable, y la ubicación es muy práctica para salir en el centro.

Cons:

Al estar ubicado en el centro se escuchan mucho los antros y bares, total que hay ruido hasta como las 3-4 de la mañana y no se puede descansar. El desayuno incluido es continental y se proponen llevártelo a tu cuarto dentro de un cierto horario (7.15 a 9am) lo que no es tan cómodo como bajar por el desayuno a la hora que uno quisiera. Muchos venimos para descansar y lo último que queremos es desvelarnos por el ruido y tener que aferrarnos a un horario temprano para desayunar.

2026-07-20 • via Nuitee
L
Lucy • solo_traveller • mx
9
2026-07-18 • via Nuitee
T
Thibault • solo_traveller • fr
10
Super, je recommande
Pros:

La chambre est génial et la livraison du petit déjeuné en chambre est très agréable. Le personnel est super et très à l'écoute. Hotel magnifique

Cons:

RAS

2026-07-18 • via Nuitee
D
DOOHO • solo_traveller • kr
7
2026-07-17 • via Nuitee
I
Irene Fernandez • solo_traveller • us
10
Corta pero productiva
Pros:

Me gusto lo cerca que esta el hotel de lugares turisticos, y para caminar a lugares para comer rico y comprar recuerdos para la familia. Muy callada mi habitacion y el desayuno en mi cuarto estuvo fabuloso. Simple, pero muy rico.

2026-07-14 • via Nuitee
J
Jose • solo_traveller • mx
10
Pros:

Super amablolodad de todo el personasl y la dueña nos obsequio un vino espumos. Mi esposa prefirio otra ha itacion y nos la cambiaron de inmediato. Una excelente experiencia

Cons:

Todo estuvo bien

2026-07-12 • via Nuitee
G
Gérald • solo_traveller • fr
9
2026-07-11 • via Nuitee
F
Francisco • solo_traveller • mx
4
Cons:

La puerta no servía, a pesar de poner el seguro se abría sola. Lo que ocasionó que me vieran desnudo... desconozco si todas las puertas tienen ese mismo problema, pero no recomiendo el lugar hasta que solucionen ese grave problema.

2026-07-10 • via Nuitee
M
Menachem Ben Menachem • solo_traveller • il
9
Excellent hotel with very nice and helpful staff. In the center. Great value for money.
Pros:

Excellent hotel with very nice and helpful staff. In the center. Great value for money.

2026-07-09 • via Nuitee
M
Mário • solo_traveller • es
7
Auténtico
Pros:

Bien localizado. Decoración auténtica y cuidada.
Personal de recepción atento.

Cons:

Hay que subir escaleras bien inclinadas, para la habitación.

2026-07-07 • via Nuitee
J
Julieta • solo_traveller • mx
10
Lo recomiendo al 100%
Pros:

Todo !!!
La ubicación, la recamara y el cómo la decoraron, la amabilidad del personal, el desayuno y en realidad todooooo!!!

2026-07-07 • via Nuitee
D
David • solo_traveller • ch
10
2026-07-04 • via Nuitee