Swiss-Belhotel Ambon

Hotels
•
Swiss-Belhotel
9.2 (325 reviews)
Jalan Benteng Kapaha , Ambon , ID
+62 911 322888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
7.89
Multiple reviews highlighted issues with cleanliness, including dirty bathrooms and maintenance problems.
Service
10
Several guests mentioned friendly and helpful staff.
Location
9.86
The central location was noted positively in reviews.
Room Quality
8.9
Rooms were described as spacious, but issues with maintenance were raised.
Amenities
9.35
Skybar and views were appreciated, despite problems with some amenities.
Value for Money
9.38
Guests felt they received fair value overall despite some issues.
Food and Beverage
8.34
Breakfast received mixed reviews, and some guests found the options lacking.
Overall Experience
9.89
Mixed experiences, with some guests expressing strong disappointment, but others satisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:41

Property Description

Panoramic Views and Modern Amenities
Experience breathtaking mountain and sea views at our 4-star hotel in Ambon City. Each room is equipped with a 32-inch flat-screen TV for your entertainment.

Relaxation and Wellness
Indulge in our fitness center and unwind with a soothing massage at the spa. Enjoy cable TV, air conditioning, and a minibar in your room, along with private bathroom facilities and a work desk.

Culinary Delights and Entertainment
Savor international and local dishes at Swiss-Café, or grab light snacks and cocktails at The Lucipara Lounge Bar. Live music adds to the vibrant atmosphere for a memorable stay.

Book now for a luxurious and unforgettable experience at Swiss-Belhotel Ambon.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

9.2
Based on 325 reviews
Cleanliness: 7.89
Service: 10
Location: 9.86
Room Quality: 8.9
Amenities: 9.35
Value for Money: 9.38
Food and Beverage: 8.34
Overall Experience: 9.89
C
Chris • extended_group • nl
8
2026-11-05 • via Nuitee
J
James • solo_traveller • ca
4
Pros:

Good location and pool

Cons:

At check-in I requested assistance to get to a medical clinic to see a doctor. Staff very unhelpful. “You can get medication at a pharmacy” and left me to my own.

However at checkout a different staff member was very helpful arranging a Taxi to the airport

Rooms clean, but rundown in need of refurbishing

2026-11-04 • via Nuitee
P
Paul • couple • nl
8
Pros:

Service was top. Personeel was zeer behulpzaam (terima kasih Hadi). Ligging is centraal.

2026-11-04 • via Nuitee
P
PHILIPPE • couple • fr
7
Dans l’ensemble bien pour une nuit.
Pros:

Le coin piscine et le bar sur le toit
Qualité de la chambre

Cons:

Petit déjeuner occidental pas vraiment attirant.

2026-11-02 • via Nuitee
P
Peter • family_with_children • nl
9
2026-11-01 • via Nuitee
M
Michelle • couple • nl
8
2026-10-29 • via Nuitee
N
Noke • couple • nl
9
2026-10-22 • via Nuitee
R
ralph • couple • nl
7
It’s okay but just okay
Pros:

The hotel is comfortable and one of the better hotels in town. The room was spacious, though it definitely needed some maintenance and renovation.

Cons:

The bathroom had a wash basin with a layer of mould at the junction between the wash basin and the top, that grew there over months. I advised the staff by mail, but they did not react, hence this review, which I would have kept private if the hotel had reacted.

2026-10-18 • via Nuitee
P
patricia • solo_traveller • cl
8
2026-10-13 • via Nuitee
K
Karrie • couple • us
8
2026-10-11 • via Nuitee
M
Marcel • couple • fr
7
Bien pour un séjour court de transit
Cons:

Propreté à revoir de nombreuses taches , salle de bain sale
L'hôtel a besoin d'être rafraîchi

2026-10-08 • via Nuitee
F
Francesco • couple • it
7
2026-08-27 • via Nuitee
F
Freek • solo_traveller • nl
8
Pros:

Personeel erg aardig en behulpzaam, erg goed ontbijt

Cons:

Geen fan van vloerbedekking en voor het diner was er vaak iets niet, zodat je iets anders moest bestellen.

2026-08-21 • via Nuitee
J
Jarosław • couple • pl
8
2026-08-07 • via Nuitee
C
Cherana • solo_traveller • nl
4
Cons:

Het pasje van de lift deed het heel vaak niet.

2026-07-09 • via Nuitee
M
Malcolm • family_with_children • nz
4
Not great
Pros:

Nothing, really.

Cons:

Food was quite poor. Service was also poor. Hotel seems rather run down. Still, I don't know if there are many other options in Ambon.

2026-06-21 • via Nuitee
Натали • solo_traveller • ua
10
Pros:

Чудовий готель ! Надзвичайно смачні сніданки , величезний вибір їжі! Зручні ліжка.

2026-06-10 • via Nuitee
A
Abramina • solo_traveller • nl
10
Pros:

Prachtig Hotel
Wat een luxe

Cons:

Echt helemaal niets

2026-06-05 • via Nuitee
F
Filippus • couple • nl
8
Prima ervaring
Pros:

De plek fantastisch. Tegenover een park. Niet te druk. Loopafstand v centrum. Vriendelijk personeel

Cons:

Er wordt in de bar gerookt. Dat is in Nederland niet meer gewoon. Jammer maar ‘s lands wijs…

2026-06-01 • via Nuitee
R
ROLLMOPS • solo_traveller • id
8
Pros:

Clean, nice Suite. A delicious welcome cakes. A good location

Cons:

Carpets ate an old style. Time to rwplace it with otherkyo82²22³0

2026-05-28 • via Nuitee