St Pancras London, Autograph Collection

Hotels
Autograph Collection
8.4 (2921 reviews)
Euston Road , London , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great check in experience
Amazing property with character
Cons:
Inconsistent staff friendliness
High prices without inclusives

Categories

Cleanliness
7.9
Hallways were not clean and a change of carpeting is long overdue.
Service
7.9
Staff were described as miserable and unwelcoming in some instances.
Location
9.4
Perfect spot for King’s Cross and easy access into town.
Room Quality
8.4
Room was great for one night, but lacked sufficient lighting and had confusing shower controls.
Amenities
8.9
Enjoyable stay with convenient amenities.
Value for Money
7.9
A bit overpriced without breakfast included.
Food and Beverage
7.9
Limited restaurant options and poor quality for the price.
Overall Experience
8.9
Unique and historic building, enjoyable atmosphere despite service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 11:41

Property Description

Luxurious Amenities
The St. Pancras Renaissance London Hotel boasts a tea lounge, 2 restaurants and bars, a spa, and relaxation pool, offering guests a truly luxurious experience during their stay.

State-of-the-Art Rooms
Each room in this elegant hotel is equipped with a 37-inch flat-screen TV and large tiled bathrooms with plush bathrobes and slippers, ensuring a comfortable and entertaining stay for all guests.

Convenient Location
With immediate access to high-speed Eurostar service, the Tube, and 6 Tube lines, exploring London from the St. Pancras Renaissance London Hotel is a breeze. Plus, iconic attractions like ZSL London Zoo and The British Museum are just a short walk away.

Experience luxury, convenience, and top-notch amenities at the St. Pancras Renaissance London Hotel - book your stay now!

Important information:

Our spa swimming pool and steam room will be closed from 19 January to 8 February 2026 for essential maintenance. We apologize for any inconvenience this may cause. During this period, we are offering 10% off all treatments. Thank you for your understanding.

Please note that extra beds are not guaranteed for all rooms, and will need to be confirmed upon request.

Kindly note that children's swimming times are between 8:00 until 10:00 and 14:00 until 16:00 daily.

On-site parking facilities available. Rate for 1 hour: £20, Rate for 6 hours: £50, Rate for full day: £80.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 80 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 4 years old and over stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 2921 reviews
Cleanliness: 7.9
Service: 7.9
Location: 9.4
Room Quality: 8.4
Amenities: 8.9
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 8.9
K
Katy family_with_children gb
10
Pros:

All staff were very attentive, even providing my daughter with some chocolates for her 16th birthday. There were lots of small touches throughout the hotel that added to the value for money. I would highly recommend and will definitely be staying again.

Cons:

N/A

2026-05-30 via Nuitee
S
Suzanne solo_traveller gb
5
Great building, but bedrooms need more love and attention!
Pros:

We stayed at St Pancras because we were on our mini-moon and wanted something luxurious.
The location is perfect and the building is gorgeous from the outside and the corridors etc. They also do very good food and the bed was comfortable. They gave us Prosecco and chocolates on our arrival which was a lovely gesture. The staff were all very polite.

Cons:

The bedroom itself was disappointing considering the amount it cost. We payed extra for an ‘upgrade’, however, we appeared to be next to an abandoned room with a mattress against the glass, and our room looked a bit ‘unloved’ too. The only mirror was too high to see into when getting ready, and there were no British plug sockets either. The man on the desk assured us that, due to looking over the station, it was ‘one sided glass for our privacy’. We discovered (the embarrassing way) that this in fact, was not the case. We were also interrupted by the maintenance man, who needed to fix the shower as soon as we were in there, despite it just being upsold to us. The spa was ok, if you don’t want a proper pool to swim in. Would recommend this hotel if you are really into trains. Unfortunately, it wasn’t as luxurious as we thought it would be.

2026-05-30 via Nuitee
M
Margaret couple gb
10
2026-05-30 via Nuitee
P
patricia extended_group us
10
Repeat client pleased and will return
Pros:

Location, attention to detail , friendly helpful staff

Cons:

Nothing

2026-05-30 via Nuitee
R
Richard solo_traveller gb
10
2026-05-30 via Nuitee
A
Anthony couple gb
6
It was satisfactory, but was overpriced - more of a budget feel to the room. Not special.
Pros:

The location was perfect for catching the Eurostar the next morning. The breakfast was nice and the breakfast team were very good.

Cons:

I was a bit disappointed with the room. It was quite basic and in the modern part of the building. I thought it would be in the gothic part of the hotel. It felt a bit like a room from a budget hotel.
The service in the outside bar area in the afternoon was quite poor.

2026-05-29 via Nuitee
O
Olivia couple gb
9
attentive staff and location perfect
Pros:

room

2026-05-29 via Nuitee
G
Gill couple gb
10
Cons:

Unfortunately the air conditioning wasn’t working properly and it was very hot. But staff found us a fan.

2026-05-28 via Nuitee
I
Iris solo_traveller at
8
Cons:

You could not open the window :(

2026-05-28 via Nuitee
P
Phil couple gb
2
This was a great disappointment - the hotel has deteriorated hugely over the last ten years
Pros:

Breakfast was nice.

Cons:

The room was not properly prepared and there was the remains of an open bottle of wine in the fridge, there was no hot water and at 1645 the power sockets stopped working. I reported this on the phone and nothing happened, 30 minutes later I went to the desk and asked again - they didn't know anything was wrong We were about to go out for a dinner engagement so I asked them to sort it out; we returned and nothing had been fixed. The duty manager apologised and provided a second room.

2026-05-28 via Nuitee
G
Grant solo_traveller us
10
Pros:

Beautiful building with fantastic staff

2026-05-28 via Nuitee
E
Elizabeth Winney solo_traveller gb
9
Pros:

Upgraded due to aircon not working. The staff were extremely helpful and friendly. They even gave us free breakfast

Cons:

The room was 28.6 °c and the aircon wasn't working. The main building was very warm too

2026-05-27 via Nuitee
A
Ann couple ie
9
2026-05-26 via Nuitee
K
KOZO solo_traveller jp
3
残念
Pros:

location

Cons:

2日滞在しましたが、その間に1度も掃除に誰も来ませんでした。この水準のホテルで、料金とサービスが一致していませんでした。

2026-05-26 via Nuitee
E
Emily family_with_children gb
9
Great location and food
Pros:

Perfect location for Eurostar! Staff were helpful and friendly.
Breakfast was delicious.

Cons:

Barlow room was ok; slightly musty and dark but fine for an overnighter.

The bath towel was stained - wasn’t sure if it was just marked or not clean.

2026-05-26 via Nuitee
A
Antonius couple nz
10
As informed Look Forward to an Unforgettable Stay
Pros:

Location & building

Cons:

Nothing

2026-05-26 via Nuitee
D
David solo_traveller gb
9
2026-05-26 via Nuitee
H
Hans couple de
8
Pros:

Location

Cons:

Couldn’t open windows

2026-05-25 via Nuitee
L
Laura family_with_children gb
2
Other than location, this hotel is not worth it.
Pros:

Location is lovely, as are the staff greeting you as you come in.

Cons:

The air conditioning didn’t work (it was like staying in a sweatbox, a piece of the shower was broken off in the bottom of the shower tray, paint peeling in bathroom, one of the bottles of water in the room had already been opened by a previous guest and the glasses in the room were dirty and smeared. Gross

When I mentioned the air conditioning not working at check out, the guy couldn’t care less and made that clear.

This is not a 5 star experience.

2026-05-25 via Nuitee
A
Alan couple gb
10
2026-05-25 via Nuitee