DoubleTree by Hilton New York Downtown

Hotels
•
Doubletree by Hilton
7.7 (4518 reviews)
8 Stone Street , New York , us
+1 212-480-9100

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Small room sizes
Poor food quality
Insufficient elevators

Categories

Cleanliness
8.09
Guests appreciated the overall cleanliness but noted specific areas for improvement.
Service
8.56
Positive remarks about friendly and helpful staff were prevalent.
Location
8.6
The location was frequently praised for its accessibility and proximity to attractions.
Room Quality
7.06
There were complaints about the room sizes being too small for some guests.
Amenities
7.59
Amenities were mentioned positively, yet some areas were lacking.
Value for Money
7.55
Guests had mixed feelings regarding price, especially compared to other locations.
Food and Beverage
6.6
Food quality received negative feedback with several mentions of poor breakfast options.
Overall Experience
7.57
The overall experience was generally good but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Luxurious Accommodations

Indulge in the modern comfort of DoubleTree by Hilton New York Downtown, offering well-appointed rooms with premium amenities like flat-screen TVs, iPod docking stations, and in-room coffee makers. Enjoy a relaxing stay with private bathrooms and convenient extras such as in-room safes and ironing facilities.

Convenient Facilities

Experience convenience at its best with a 24-hour front desk, complimentary access to the fitness and business centers, and on-site dining at Antica Ristorante. Whether you're here for business or leisure, our hotel has everything you need for a seamless stay.

Prime Location

Located just steps away from Battery Park and major attractions like the Statue of Liberty and the National September 11 Memorial & Museum, DoubleTree by Hilton New York Downtown offers easy access to the best of lower Manhattan. Book now for an unforgettable experience!

Important information:

Deposit or incidentals, the maximum will hold on any card will be $50.00 per room per day.

We do not accept cash as a deposit for incidentals, only credit or debit card will be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 6.95 per 24 hours.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 58 per day.

Location

Guest Reviews

7.7
Based on 4518 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 6.6
Overall Experience: 7.57
L
Lily • extended_group • us
1
Pros:

Nothing

Cons:

Black flying bugs in hotel room. Common areas were too warm. Cookie is no longer the same.

2026-07-25 • via Nuitee
P
Pintos • solo_traveller • us
10
Very convenient
Pros:

Very clean and neat. Staff members very friendly. Location is great, very nice area to walk.

Cons:

Elevator are too small. Housekeeper staff should have their own elevator.

2026-07-25 • via Nuitee
D
Deniz Paçalı • solo_traveller • tr
8
Bu bölgede fiyat performans
Pros:

Konum ve temizlik çok iyi.

Cons:

Asansörde dakikalarca sıra bekliyoruz. Odamız dışarda çalışan havalandırma sistemi pervanelerine yakındı. Biraz gürültülü

2026-07-24 • via Nuitee
Y
Yalcin • solo_traveller • tr
9
2026-07-24 • via Nuitee
Y
Yalcin • solo_traveller • tr
9
2026-07-24 • via Nuitee
L
Laura • family_with_children • nl
7
Will do again because of location and staff!
Pros:

Location was great and the gym and laundry facilities were very handy.

Cons:

There should be a service elevator for staff. The ac and rooms are very dated.

2026-07-23 • via Nuitee
R
RACHID • solo_traveller • es
10
Excelente hotel
Pros:

Todo

Cons:

Nada

2026-07-22 • via Nuitee
J
John • family_with_children • be
8
Pros:

Très bien

2026-07-22 • via Nuitee
H
Henry • couple • us
7
2026-07-22 • via Nuitee
B
Bence • extended_group • us
5
They charged my room twice on my bank card. I’ve contacted them several times, but I still haven’t received any response
Cons:

They charged my room twice on my bank card. I’ve contacted them several times, but I still haven’t received any response. So now I’m pushing them to refund my money. They really made my vacation “enjoyable”….. :)

2026-07-21 • via Nuitee
D
D’Andre • couple • us
10
2026-07-21 • via Nuitee
P
Petra • couple • at
9
Gute Lage, netter Aufenthalt, wuerde wieder hier her kommen
Pros:

perfekte Lage genau bei der Wall Street.
Sehr hohe Lage wenn gewollt aber top Aussicht.
Für New York gute Größe des Zimmers

Cons:

Badezimmer sollten upgedatet werden, aber voellig ok noch

2026-07-21 • via Nuitee
P
Parisa • couple • us
5
Cons:

Super slow elevators. Had to wait 10 minutes for it

2026-07-21 • via Nuitee
S
Sanaa • couple • us
1
2026-07-20 • via Nuitee
L
Lani • couple • us
8
Fantastic staff at the front desk. Good for single person. AND NO FABULOSO CHEMICALS USED at this property. Great dry cl
Pros:

Loved:
Location
Bed
Window that opens
Green Chemicals used on property

Cons:

Disliked:
Elevator time to get from the 33rd floor to Ground level.

2026-07-20 • via Nuitee
D
dennis • solo_traveller • nl
8
2026-07-19 • via Nuitee
D
Dana • family_with_children • us
9
2026-07-19 • via Nuitee
D
David • couple • us
10
Our stay was outstanding. Great value and location.
Pros:

Location location location

Cons:

Elevators can take some time arriving at your floor.

2026-07-19 • via Nuitee
J
Jocelyn • extended_group • us
10
2026-07-19 • via Nuitee
C
Cain • solo_traveller • us
10
2026-07-18 • via Nuitee