DoubleTree by Hilton New York Downtown

Hotels
Doubletree by Hilton
7.7 (4404 reviews)
8 Stone Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Small room sizes
Poor food quality
Insufficient elevators

Categories

Cleanliness
8.09
Guests appreciated the overall cleanliness but noted specific areas for improvement.
Service
8.56
Positive remarks about friendly and helpful staff were prevalent.
Location
8.6
The location was frequently praised for its accessibility and proximity to attractions.
Room Quality
7.06
There were complaints about the room sizes being too small for some guests.
Amenities
7.59
Amenities were mentioned positively, yet some areas were lacking.
Value for Money
7.55
Guests had mixed feelings regarding price, especially compared to other locations.
Food and Beverage
6.6
Food quality received negative feedback with several mentions of poor breakfast options.
Overall Experience
7.57
The overall experience was generally good but with notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Luxurious Accommodations

Indulge in the modern comfort of DoubleTree by Hilton New York Downtown, offering well-appointed rooms with premium amenities like flat-screen TVs, iPod docking stations, and in-room coffee makers. Enjoy a relaxing stay with private bathrooms and convenient extras such as in-room safes and ironing facilities.

Convenient Facilities

Experience convenience at its best with a 24-hour front desk, complimentary access to the fitness and business centers, and on-site dining at Antica Ristorante. Whether you're here for business or leisure, our hotel has everything you need for a seamless stay.

Prime Location

Located just steps away from Battery Park and major attractions like the Statue of Liberty and the National September 11 Memorial & Museum, DoubleTree by Hilton New York Downtown offers easy access to the best of lower Manhattan. Book now for an unforgettable experience!

Important information:

Deposit or incidentals, the maximum will hold on any card will be $50.00 per room per day.

We do not accept cash as a deposit for incidentals, only credit or debit card will be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 6.95 per 24 hours.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 58 per day.

Location

Guest Reviews

7.7
Based on 4404 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.55
Food and Beverage: 6.6
Overall Experience: 7.57
P
Paolo couple it
10
Centrale
Pros:

Ottimo

Cons:

Nulla

2026-06-20 via Nuitee
W
William solo_traveller us
9
It was very comfortable and up to the old Hilton standards which I use as a compliment
Pros:

Excellent FIDI location for the NY Knicks "Canyon of hero's" championship parade. Excellent for Statue of Liberty, Wall Street, Governor's Island and the Seaport. Area is bustling during the day but nicely quiet at night but still with plenty of bars and restaurants and other late night shopping.

Cons:

Only 3 rather small elevators for the 44 story building. Could wait for an elevator for 15 minutes during check-in or check-out time.

2026-06-20 via Nuitee
M
michelle solo_traveller br
10
2026-06-18 via Nuitee
T
Tatiana solo_traveller ca
8
2026-06-17 via Nuitee
R
ROBERTA MARIA family_with_children it
5
The stay was generally OK but value for money is negative
Pros:

I liked the position, very close to metro station in a very nice area

Cons:

The hotel needs renewal either in the rooms or in common parts.
The breakfast is minimal.

2026-06-17 via Nuitee
D
Danellis couple us
8
2026-06-17 via Nuitee
K
Karin solo_traveller de
8
Pros:

Wir haben ein Zimmer von den höheren Etagen bekommen. Die Aussicht war sehr schön. Uns hat das Zimmer sehr gefallen.
Die Lage ist top.

Cons:

Leider hat man im Zimmer Teppichboden was mir nicht so gut gefallen hat.

2026-06-17 via Nuitee
G
Gordon couple us
10
2026-06-16 via Nuitee
W
Wen solo_traveller au
8
2026-06-16 via Nuitee
K
Krystal solo_traveller us
10
2026-06-16 via Nuitee
A
Andrea couple us
1
Scam pricing not consistent with booking price.
Pros:

The hotel was fine but be careful, the price I was billed was much higher than the price I booked on booking.com.

Cons:

It took a lot of money to get my money back

2026-06-16 via Nuitee
A
anass solo_traveller ma
7
2026-06-16 via Nuitee
I
Ian family_with_children gb
3
Rude reception staff spoilt experience
Pros:

Rude staff.
Drinks:amenities

Cons:

The staff rude and unhelpful

2026-06-15 via Nuitee
S
Seif couple ca
10
2026-06-15 via Nuitee
G
Gaokis solo_traveller es
8
2026-06-15 via Nuitee
S
Silkia couple us
8
Was good
Pros:

No noise

Cons:

The parking, have to park in a private parking lot and walk back and forward to the hotel

2026-06-15 via Nuitee
P
PARTHA solo_traveller om
9
Pros:

The rooms and locations

Cons:

The option for drinking water bottles for non honor members.. Only offered 2 bottles for Honor members like me

2026-06-14 via Nuitee
A
Aulent couple al
10
2026-06-14 via Nuitee
L
Lee family_with_children us
10
2026-06-13 via Nuitee
L
liz couple gb
8
Cons:

Dynamic pricing ment we paid 3x what we should have paid

2026-06-13 via Nuitee