Grand Hotel Villa Itria Congress & Spa

Hotels
8.1 (1147 reviews)
Via Aniante 3 , Viagrande , it

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great food options
Friendly staff
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
7.51
Several guests commented on cleanliness issues, particularly in bathrooms.
Service
8.98
Majority of reviews highlighted excellent service and helpful staff.
Location
8.52
Guests appreciated the ideal location for visiting local attractions.
Room Quality
7.47
Some rooms had issues like poor lighting and uncomfortable beds.
Amenities
8
Guests enjoyed the pool and fitness area, though some areas need improvement.
Value for Money
7.46
Mixed feelings on value; some expected more for the price paid.
Food and Beverage
8.51
Positive remarks were made about the food quality and variety.
Overall Experience
8.38
Generally positive experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 01:28

Property Description

Luxurious Accommodation
Grand Hotel Villa Itria offers spacious, air-conditioned rooms just 400 meters from Viagrande center, ensuring a comfortable stay for guests.

Gourmet Dining Experience
Indulge in traditional regional and classic Italian cuisine at the hotel's two restaurants, followed by a relaxing time at the bar and lounge area.

Relaxation and Wellness
Unwind at the outdoor swimming pool or pamper yourself at the wellness center, which includes a Turkish bath and sauna for a rejuvenating experience.

Book your stay at Grand Hotel Villa Itria Congress & Spa for a perfect blend of luxury, comfort, and relaxation.

Important information:

Please be aware that indoor pool and spa access are available at an additional cost.
For guests wishing to bring small dogs or cats, this is permitted upon request, at an extra cost.
Kindly note that the spa is not accessible to guests under 17 years of age.
The outdoor pool is open seasonally, from June 16th to September 14th, with daily hours of operation from 9:30 AM to 6:00 PM.
On your arrival day, pool access begins at 2:00 PM and continues until 11:00 AM on your departure day (private events excluded).
Access to the pool after check-out is considered an extra service and requires a paid reservation.
Finally, please note that our parking facilities have limited spaces and are subject to availability.Swimming pool: Closed from Mon, Sep 14, 2026 until Tue, Jun 15, 2027
Swimming pool: Closed from Mon, Aug 17, 2026 until Sun, Aug 30, 2026
Spa/wellness center is closed from 2026-08-30 until 2026-08-17
Sauna is closed from 2026-08-30 until 2026-08-17
Fitness center is closed from 2026-08-30 until 2026-08-17
Hot tub/jacuzzi is closed from 2026-08-30 until 2026-08-17
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1147 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 8.38
V
Vinciguerra solo_traveller it
7
2026-07-25 via Nuitee
R
Rosaria family_with_children fr
10
2026-07-24 via Nuitee
C
Ciobanu family_with_children ro
9
great value for money
Pros:

mic dejun bun, camere spatioase, wi fi bun, piscina si spatiul aferent ok

Cons:

locatia usor deficitara

2026-07-24 via Nuitee
S
silvia solo_traveller it
9
2026-07-22 via Nuitee
J
Jean-Alain family_with_children fr
10
Un très bel endroit pour visiter la région et notamment gravir l’Etna 🌋
Pros:

Un excellent accueil avec une équipe très sympathique !

2026-07-22 via Nuitee
V
Vincenzo couple it
10
2026-07-21 via Nuitee
D
Dino family_with_children gb
6
Ok value for money. Food was very expensive
Pros:

Very good space in the family room. 4 of us was perfect. Big balcony. Big bathroom. Loads of charging points.

Cons:

The food was over priced. Balcony was very dusty and dirty.

2026-07-21 via Nuitee
L
lorenzogibilisco family_with_children it
6
Pros:

La posizione

Cons:

La camera non era perfettamente pulita. C’erano tracce di molliche sul pavimento e sotto il letto.

2026-07-20 via Nuitee
S
Sergio couple it
7
Bene ma non troppo. Giudizio influenzato positivamente dalla Spa unico servizio del quale ho apprezzato pulizia servizi
Pros:

La Spa l’ampiezza delle camere

Cons:

Arredi datati, segni di usura, cattivo odore proveniente dallo scarico doccia. Piscina esterna invasa da utenti “giornalieri” con frotte di bambini vocianti e chiassosi. Poiché erroneamente ho prenotato la camera senza colazione inclusa, ho dovuto pagare per due colazioni ben 30 euro! ingiustificate data la non eccelsa qualità e assortimento.

2026-07-18 via Nuitee
A
Agata solo_traveller it
8
2026-07-12 via Nuitee
A
Agata solo_traveller il
8
Pros:

Excellent breakfasts, lots of baked goods, meat, bacon, fruit, champagne. There are many cafes, shops in the city center. Free parking. Not far from Etna.

Cons:

A swimming cap is required in the pool, which only opens at 9:30 a.m. The pool may close earlier due to hotel events. A lot of people from the viagrande come to the hotel pool.The hotel pool is very crowded. It's small, and the parking lot is full of people, making it difficult to find a spot. The reservation stated the room would have two beds, but it only had one. When I requested a second bed, I was asked to pay €30 for an extra bed per day. The shower in the room needs repair. Room service from the hotel restaurant costs €6.

2026-07-12 via Nuitee
A
Agata solo_traveller it
7
Da migliorare
Pros:

Gentilissimo il personale.

Cons:

Per essere un 4 stelle dovrebbero sistemare un po' di cose.....tra cui rifare i bagni,,il piatto doccia troppo trascurato e dal controsoffitto della camera pur essendo categoria superior la mattina abbiamo trovato il pavimento bagnato ..... cadeva la condensa del climatizzatore...🤷🏻‍♀️🤷🏻‍♀️

2026-07-12 via Nuitee
F
Francesco extended_group it
9
2026-07-09 via Nuitee
G
giambattista solo_traveller it
8
2026-07-09 via Nuitee
H
Helen couple gb
8
Restful hotel with good food and comfortable rooms.
Pros:

Excellent breakfast and comfortable room made for an enjoyable stay at this tranquil hotel. Staff were delightful and couldn’t have been more helpful. Enjoyed the large indoor and outdoor pools and there are local communities within easy walking distance that are worth visiting for local bakeries, gelato and for an evening drink or meal.

Cons:

Reaching the hotel requires a taxi or your own car. Plan for a trip from the centre of Catania costing around 50 euros.

2026-07-06 via Nuitee
D
Di Stefano solo_traveller it
7
Pros:

Cena al ristorante molto buona, staff molto gentile e professionale( una nota speciale x lo staff del bar e del ristorante)

Cons:

Telecomando non funzionante

2026-07-05 via Nuitee
J
Joanna extended_group pl
8
Było OK.
Pros:

Obiekt jest duży i przestronny z licznymi miejscami do wypoczynku. Personel bardzo miły i pomocny. W obiekcie jest czysto, klimatyzacja działa bez problemów. Śniadania skromne.

2026-07-02 via Nuitee
M
Malcolm couple mt
9
2026-07-01 via Nuitee
M
Malcolm extended_group mt
8
2026-07-01 via Nuitee
M
Malcolm family_with_children mt
8
2026-07-01 via Nuitee