Grand Hotel Villa Itria Congress & Spa

Hotels
8.1 (1206 reviews)
Via Aniante 3 , Viagrande , it

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great food options
Friendly staff
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
7.51
Several guests commented on cleanliness issues, particularly in bathrooms.
Service
8.98
Majority of reviews highlighted excellent service and helpful staff.
Location
8.52
Guests appreciated the ideal location for visiting local attractions.
Room Quality
7.47
Some rooms had issues like poor lighting and uncomfortable beds.
Amenities
8
Guests enjoyed the pool and fitness area, though some areas need improvement.
Value for Money
7.46
Mixed feelings on value; some expected more for the price paid.
Food and Beverage
8.51
Positive remarks were made about the food quality and variety.
Overall Experience
8.38
Generally positive experiences overall despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 01:28

Property Description

Luxurious Accommodation
Grand Hotel Villa Itria offers spacious, air-conditioned rooms just 400 meters from Viagrande center, ensuring a comfortable stay for guests.

Gourmet Dining Experience
Indulge in traditional regional and classic Italian cuisine at the hotel's two restaurants, followed by a relaxing time at the bar and lounge area.

Relaxation and Wellness
Unwind at the outdoor swimming pool or pamper yourself at the wellness center, which includes a Turkish bath and sauna for a rejuvenating experience.

Book your stay at Grand Hotel Villa Itria Congress & Spa for a perfect blend of luxury, comfort, and relaxation.

Important information:

Please be aware that indoor pool and spa access are available at an additional cost.
For guests wishing to bring small dogs or cats, this is permitted upon request, at an extra cost.
Kindly note that the spa is not accessible to guests under 17 years of age.
The outdoor pool is open seasonally, from June 16th to September 14th, with daily hours of operation from 9:30 AM to 6:00 PM.
On your arrival day, pool access begins at 2:00 PM and continues until 11:00 AM on your departure day (private events excluded).
Access to the pool after check-out is considered an extra service and requires a paid reservation.
Finally, please note that our parking facilities have limited spaces and are subject to availability.Swimming pool: Closed from Mon, Sep 14, 2026 until Tue, Jun 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Guest Reviews

8.1
Based on 1206 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 8.38
T
Teddy solo_traveller us
8
2026-08-29 via Nuitee
F
FABIO family_with_children it
10
Soggiorno meraviglioso, esperienza unica da ripetere in un futuro prossimo
Pros:

Spazi puliti e sistemati, cibo bastevole e di qualità

Cons:

Nulla

2026-08-29 via Nuitee
F
FABIO couple it
10
SOGGIORNO DA RIPETERE
Pros:

L’accoglienza della struttura

2026-08-29 via Nuitee
M
Mazuki1981 solo_traveller mt
6
Pros:

Room was very spacious and highl quality food found in buffet breakfast

Cons:

Parking almost impossible to find and during the time we stayed at the hotel indoor pool and SPA were closed.

2026-08-27 via Nuitee
S
Simone solo_traveller it
7
Dettagli
Pros:

Letto molto comodo, personale cortese ed educato, il borbottio dell'Etna a fare da sfondo

Cons:

Accessibilità della piscina interna a visitatori paganti esterni con rischio sovraffollamento, chiusura palestra nel periodo agostoniano, assenza leva per rimuovere il tappo dal lavandino del bagno

2026-08-26 via Nuitee
G
Gabriella couple us
7
2026-08-26 via Nuitee
B
Bertini solo_traveller it
8
2026-08-25 via Nuitee
B
Benny Lamb solo_traveller it
5
Bello ma non balla
Pros:

La parte esterna e la piscina.

Cons:

Camera 131. Macchie evidenti sui comodini, bordo doccia con silicone con macchie di muffa, la doccia pulita scarsamente, Asciuga capelli rotto, sedia nella stanza riparata con una staffa di metallo, televisore che non prendeva i canali. Diciamo bella struttura ma la camera aveva molte inefficienze. Insomma non ci riandrei. Le stelle non son appropriate. L' Apparenza non ha sostanza. Forse le stanze riservate a booking sono meno curate.

2026-08-25 via Nuitee
M
Muderua solo_traveller be
6
2026-08-24 via Nuitee
D
DANIELA couple fr
4
Hotel deludente nel rapporto qualità prezzo per la sua categoria
Pros:

Gentilezza di tutto il personale

Cons:

- Climatizzazione non regolabile in camera e fissata a 24 gradi. Poichè la camera dava su un cortile di passaggio era impossibile spegnere la climatizzazione e aprire la finestra.
- Piscina aperta al pubblico esterno e quindi superaffollata di bambini e adulti, a discapito dei clienti dell'hotel
- prezzo della camera maggiorato per la notte del 14 agosto

2026-08-24 via Nuitee
N
Nadine family_with_children it
9
2026-08-23 via Nuitee
G
Ghislain solo_traveller be
6
Pros:

Grandeur de la chambre. Gentillesse du personnel

Cons:

Aucune isolation sonore.
Bonnet de bain pour la piscine. Piscine ouverte aux personnes extérieures de l hôtel

2026-08-22 via Nuitee
A
Anne family_with_children gb
8
Lovely, well appointed accommodation with a great pool and excellent pool bar
Pros:

The outdoor pool was great and the staff really friendly and helpful

Cons:

There seems to be lots of extra charges: breakfast is extra and there cover charges every meal. It all adds up making the hotel less value for money than it initially looks

2026-08-21 via Nuitee
C
Caterina family_with_children it
10
2026-08-20 via Nuitee
G
Gina extended_group it
8
2026-08-20 via Nuitee
S
Salvatore solo_traveller it
1
Non prenoterò mai più
Pros:

Poca disponibilità

Cons:

La spa è a pagamento e per stare in piscina dopo il check in devi pagare

2026-08-20 via Nuitee
R
Radhwen couple de
6
2026-08-20 via Nuitee
F
franco family_with_children ch
8
2026-08-19 via Nuitee
C
Cyril couple fr
6
Magnifique vue sur l'Etna de notre chambre, mais piscine qui ferme trop tôt
Pros:

La chambre était très spacieuse sur 2 niveaux : petit salon et sdb (au rdc) et chambre (à l'étage).
Notre terrasse donnait sur l'Etna, ce qui nous a permis de voir la coulée de lave lors de son irruption.
Le petit déjeuner est continental. Il y a beaucoup de choix : charcuterie, viennoiseries, laitages, fruits...

Cons:

Le Wifi était inconstant. Très difficile de travailler avec une connexion qui saute)
La piscine ferme trop tôt (18h00). Comme nous visitons pendant la journée, nous n'avons jamais pu profiter de celle-ci pendant les 3 jours de notre séjour.
La clim de la chambre est bruyante.

2026-08-19 via Nuitee
V
Vilius solo_traveller lt
8
Pros:

Good hotel, nothing really to complaint about.

2026-08-18 via Nuitee