NH Collection Cáceres Palacio de Oquendo

Hotels
•
NH Collection
9 (5591 reviews)
Plaza de San Juan, 11 , Cáceres , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Heating problems in rooms
High fees for pets

Categories

Cleanliness
8
Some guests noted cleanliness issues like a dirty coffee maker and a dental retainer found in the bathroom.
Service
10
Guests appreciated the attentive and helpful staff throughout their stay.
Location
10
The hotel is perfectly located near the main square and the old town, providing a great experience.
Room Quality
8.5
Many guests enjoyed spacious rooms, although some mentioned issues with heating.
Amenities
9
Amenities like tea and coffee service in rooms were appreciated, despite some minor criticisms.
Value for Money
8.5
Some guests felt the price was slightly high for pet charges, but overall a good value for the location and quality.
Food and Beverage
8.5
Breakfast received mixed reviews; some loved it while others had concerns about quality.
Overall Experience
9.5
Guests had a generally positive experience, enjoying the historic ambiance and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:23

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at the NH Collection Cáceres Palacio de Oquendo. Nestled in a 16th-century palace by the ancient Roman and Arab walls, our hotel offers elegant rooms equipped with top-notch amenities.

Culinary Delights and Scenic Views
Indulge in a gastronomic journey at our terrace restaurant in San Juan Square, serving a delightful mix of local tapas, Spanish classics, and international cuisine. Unwind at our bar located in the former stables while enjoying picturesque views of the square.

Prime Location for Exploring
Immerse yourself in the UNESCO World Heritage Site of Cáceres' old town, with San Juan Church a stone's throw away. With the city's bullring just a short walk from the hotel, every adventure is within reach.

Book your stay now and create unforgettable memories at NH Collection Cáceres Palacio de Oquendo.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per night, per pet will be applied (max. 2 pets per room). Guide dogs free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 5591 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
K
karl • solo_traveller • at
6
2026-05-30 • via Nuitee
O
Oscar • solo_traveller • co
7
2026-05-30 • via Nuitee
N
Nasta • couple • cz
10
Pobyt nad očekávání.
Pros:

Stylový, citlivě zrekonstruovaný starý palác v centru starého města, výborná snídaně.

2026-05-30 • via Nuitee
R
Reinder • couple • nl
9
Very nice hotel!
Pros:

Very nice hotel, friendly people, good service

Cons:

It was very difficult to reach the accommodation by car

2026-05-29 • via Nuitee
N
Navarro • couple • es
10
Pros:

Me encantó el buen trato del el personal , la ubicación era excelente en pleno centro y la habitación estaba perfecta , la limpieza era genial .

2026-05-29 • via Nuitee
R
Romina • solo_traveller • es
8
2026-05-29 • via Nuitee
M
María Cristina • family_with_children • ar
9
Excelente
Pros:

Personal excelente
Ubicación inmejorable
Habitación super cómoda
Desayuno exquisito

Cons:

La carta del restaurante un poco complicada de entender, igualmente cenamos excelente

2026-05-28 • via Nuitee
M
Mari Carmen • solo_traveller • es
8
Pros:

El entorno

Cons:

La ventana daba al interior del hotel, a un salón

2026-05-27 • via Nuitee
M
Mariann72 • solo_traveller • nl
10
Hotel in stadspaleis
Pros:

Luxe kamer met uitzicht op het plein. Het ontbijt was uitstekend. De extra's in onze kamer bij aankomst vonden we heel attent.

Cons:

Niks

2026-05-26 • via Nuitee
J
Javier • solo_traveller • es
9
Pros:

La ubicación

Cons:

Las escaleras de acceso a la primera planta.

2026-05-26 • via Nuitee
G
Gonzalo • solo_traveller • es
8
2026-05-26 • via Nuitee
A
Anthony • couple • gb
8
A comfortable hotel with excellent food in a stunning location
Pros:

Beautiful location

Cons:

Not easy to reach by car, but that is a minor issue and there is parking a few minutes away

2026-05-26 • via Nuitee
M
MARIA BEGOÑA • solo_traveller • es
4
Pros:

Ubicación

Cons:

Falta de Accesibilidad, y sin ventilación . Deberían avisar de la falta de Accesibilidad

2026-05-25 • via Nuitee
T
Tom • couple • es
8
Leuk hotel aan leuk pleintje. Waardeloze wi-fi.
Pros:

Goed centraal gelegen hotel in oud kasteel aan leuk pleintje. Erg aardig personeel. Prima ontbijt (19 euro pp) en leuk tapa’s eten op het terras voor het hotel.

Cons:

Internet ver onder de maat voor 4 sterren hotel. Als zakenhotel useless. Parkeren in parkeergarage onhandig ver weg. Iemand van receptie zo aardig mee te rijden bij stallen. Hebben zelfs taxi genomen om auto op te halen.

2026-05-25 • via Nuitee
R
Robin • couple • nl
9
2026-05-25 • via Nuitee
L
Lucky.amb • solo_traveller • it
9
Bello e accogliente
Pros:

Ottima posizione, La struttura è ben tenuta e gli accessori sono di qualità

2026-05-25 • via Nuitee
B
Bénédicte • family_with_children • ch
9
Beautiful building at the heart of caceres
Pros:

The building is impressive

Cons:

It is very noisy because of the structure. The air con helps with noise reduction…

2026-05-25 • via Nuitee
I
Iva • couple • pt
7
2026-05-25 • via Nuitee
F
FRANCISCO • solo_traveller • es
10
Pros:

La ubicación y el edificio en si.
El desayuno.

Cons:

Nada destacable

2026-05-25 • via Nuitee
F
Fernando • solo_traveller • es
9
2026-05-25 • via Nuitee