NH Collection Cáceres Palacio de Oquendo

Hotels
•
NH Collection
9 (5687 reviews)
Plaza de San Juan, 11 , Cáceres , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Heating problems in rooms
High fees for pets

Categories

Cleanliness
8
Some guests noted cleanliness issues like a dirty coffee maker and a dental retainer found in the bathroom.
Service
10
Guests appreciated the attentive and helpful staff throughout their stay.
Location
10
The hotel is perfectly located near the main square and the old town, providing a great experience.
Room Quality
8.5
Many guests enjoyed spacious rooms, although some mentioned issues with heating.
Amenities
9
Amenities like tea and coffee service in rooms were appreciated, despite some minor criticisms.
Value for Money
8.5
Some guests felt the price was slightly high for pet charges, but overall a good value for the location and quality.
Food and Beverage
8.5
Breakfast received mixed reviews; some loved it while others had concerns about quality.
Overall Experience
9.5
Guests had a generally positive experience, enjoying the historic ambiance and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:23

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at the NH Collection Cáceres Palacio de Oquendo. Nestled in a 16th-century palace by the ancient Roman and Arab walls, our hotel offers elegant rooms equipped with top-notch amenities.

Culinary Delights and Scenic Views
Indulge in a gastronomic journey at our terrace restaurant in San Juan Square, serving a delightful mix of local tapas, Spanish classics, and international cuisine. Unwind at our bar located in the former stables while enjoying picturesque views of the square.

Prime Location for Exploring
Immerse yourself in the UNESCO World Heritage Site of Cáceres' old town, with San Juan Church a stone's throw away. With the city's bullring just a short walk from the hotel, every adventure is within reach.

Book your stay now and create unforgettable memories at NH Collection Cáceres Palacio de Oquendo.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per night, per pet will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 5687 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
J
JOSE MANUEL • couple • ve
10
Excelente estadía
Pros:

La ubicación el personal muy atento

Cons:

Nada que resaltar

2026-06-13 • via Nuitee
I
ISABEL • couple • es
8
Recomendable
2026-06-13 • via Nuitee
J
Jacques • couple • fr
10
Excellent
Pros:

La situation l’équipement la gentillesse du personnel

2026-06-13 • via Nuitee
S
Sérgio Machacaz • solo_traveller • pt
8
2026-06-13 • via Nuitee
L
Luis • solo_traveller • es
8
2026-06-13 • via Nuitee
R
Romina Valeria • solo_traveller • ar
10
2026-06-13 • via Nuitee
L
Lorena • couple • es
10
2026-06-12 • via Nuitee
M
Marcelo • solo_traveller • be
10
2026-06-12 • via Nuitee
H
Hernán • solo_traveller • es
10
Excelente todo!
Pros:

Todo

Cons:

Nada

2026-06-11 • via Nuitee
C
clara • couple • pt
9
Gostei muito.
Pros:

O quarto era muito sossegado e confortável. O pequeno almoço, fraquinho.
Quero sublinhar em particular a simpatia do funcionário (um jovem, de que não me lembro do nome) que estava a fazer os check outs no dia 7 por volta das 0900 da manhã.

Cons:

Foi difícil encontrar o parque de estacionamento.

2026-06-11 • via Nuitee
J
José manuel • solo_traveller • pt
9
Pros:

Local diferenciado hotel completo : restaurante que jantamos com qualidade. café onde tomamos aperitivo perfeito atendimento.

Cons:

O hotel fica um pouco distante do estacionamento. Levar as malas é cansativo

2026-06-11 • via Nuitee
G
Guerrero • solo_traveller • es
9
2026-06-11 • via Nuitee
P
Peter • solo_traveller • gb
10
Lovely hotel with fantastic rooms
Pros:

This is a really lovely hotel and has great character and the facilities and rooms were tremendous.

Cons:

The only challenge you will have is that the carpark is a 5 minute walk from the hotel - you can drop off and book in and then drive to the car-park.

2026-06-10 • via Nuitee
M
Maite • couple • es
9
Me gustó muchísimo el Palacio y repetiría.
Pros:

Es precioso y su ubicación muy bonita con una plaza enfrente completamente de árboles y terrazas.

Cons:

El único fallo es que sl llevar maletas hay tramos que no hay ascensor o elevador.

2026-06-10 • via Nuitee
M
Marike • couple • es
9
Absoluut geslaagd.
Pros:

Prachtige locatie, prachtige kamer, hond welkom. Fantastisch mooi hotel.

Cons:

Parkeerplaats was niet eenvoudig te vinden.

2026-06-10 • via Nuitee
R
Raul • couple • pt
8
Bem simpática
Pros:

A localização e todo o ambiente muito acolhedor e simpático

Cons:

A localização do estacionamento acrescida da dificuldade em circular no centro histórico.
Sugiro que deveria haver alguém do hotel para estacionar e levantar o carro

2026-06-10 • via Nuitee
R
Ray • extended_group • gb
8
Nice hotel
Pros:

Location

Cons:

Nothing

2026-06-09 • via Nuitee
L
Lone • extended_group • dk
10
Dejligt beliggende hotel med venligt personale og service.
Pros:

Dejligt hotel liggende centralt i Caceres old town. Masser af gamle bygninger og gode restauranter. Besøgte to upcoming Michelin steder, især Miga kan stærkt anbefales. Fantastisk mad og service. Hotellet havde en dejlig morgenmads buffet og en velbesøgt bar til aftenerne. Et besøg til den nærliggende naturpark med vandrestier og storkekolonier kan varmt anbefales.

2026-06-09 • via Nuitee
M
Miren • extended_group • es
9
Hotel excelente para estar en pleno casco historico
Pros:

La ubicacion excepcional, instalaciones

Cons:

El acceso complicado al estar en pleno casco historico pero con gps no hay problema

2026-06-09 • via Nuitee
F
Fernando Charais • solo_traveller • pt
10
2026-06-09 • via Nuitee