NH Collection Cáceres Palacio de Oquendo

Hotels
9 (6076 reviews)
Plaza de San Juan, 11 , Cáceres , ES
+34 927 21 58 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Heating problems in rooms
High fees for pets

Categories

Cleanliness
8
Some guests noted cleanliness issues like a dirty coffee maker and a dental retainer found in the bathroom.
Service
10
Guests appreciated the attentive and helpful staff throughout their stay.
Location
10
The hotel is perfectly located near the main square and the old town, providing a great experience.
Room Quality
8.5
Many guests enjoyed spacious rooms, although some mentioned issues with heating.
Amenities
9
Amenities like tea and coffee service in rooms were appreciated, despite some minor criticisms.
Value for Money
8.5
Some guests felt the price was slightly high for pet charges, but overall a good value for the location and quality.
Food and Beverage
8.5
Breakfast received mixed reviews; some loved it while others had concerns about quality.
Overall Experience
9.5
Guests had a generally positive experience, enjoying the historic ambiance and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:23

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at the NH Collection Cáceres Palacio de Oquendo. Nestled in a 16th-century palace by the ancient Roman and Arab walls, our hotel offers elegant rooms equipped with top-notch amenities.

Culinary Delights and Scenic Views
Indulge in a gastronomic journey at our terrace restaurant in San Juan Square, serving a delightful mix of local tapas, Spanish classics, and international cuisine. Unwind at our bar located in the former stables while enjoying picturesque views of the square.

Prime Location for Exploring
Immerse yourself in the UNESCO World Heritage Site of Cáceres' old town, with San Juan Church a stone's throw away. With the city's bullring just a short walk from the hotel, every adventure is within reach.

Book your stay now and create unforgettable memories at NH Collection Cáceres Palacio de Oquendo.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per night, per pet will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Location

Guest Reviews

9
Based on 6076 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
A
ADENILDE • extended_group • br
10
Ótima
Pros:

Atenção plena dos atendentes da recepção e ótima localização.

Cons:

O banheiro poderia ser um pouco mais confortável. Achei o espaço da pia bem pequeno.

2026-10-13 • via Nuitee
A
Angela • couple • es
10
2026-10-13 • via Nuitee
M
Manuel • couple • es
10
Perfecta ubicación en Cáceres,
Pros:

Me encanta este hotel desde siempre, el personal y el ambiente es inmejorable

2026-10-13 • via Nuitee
N
Noreen ODonnell • couple • es
9
Fantástico
Pros:

El entorno de la ubicación.

Cons:

Nada

2026-10-13 • via Nuitee
B
BRENDAN • couple • gb
9
!
Pros:

It wasOK

Cons:

Not enough help for Spanish Ed lderly Ed other technology

2026-10-13 • via Nuitee
J
Jeyson • family_with_children • us
9
Perfect.
Pros:

The location is ideal, with all the must-see attractions nearby. The staff is friendly and eager to assist you, answering any questions you may have. The warm atmosphere and smooth check-in process were also appreciated.

Our room was clean and comfortable, although it was a bit dark; however, we chose this hotel knowing we wouldn’t spend much time in the room during the day. The bed was excellent and gave us a great night's sleep.

Cons:

Garage instructions should be provided in advance. This way, you can drive to the hotel in your car, unload all your luggage, and then drive just two minutes to the garage. We received this information from the receptionist after we had already struggled to find the parking spot nearby.

2026-10-13 • via Nuitee
F
Fernando • solo_traveller • us
8
Ok
Pros:

Location

Cons:

Have to walk up stairs to get to any of the rooms.

2026-10-12 • via Nuitee
M
Maria Natividad • couple • es
10
Volveremos
Pros:

Sin duda el trato excelente del personal de Recepción .
También …….
👌🏻 Esquisito el perfume de los difusores de ambiente.
Serian tan amables de decirnos qué perfume es ? Nos gustaría que nuestra casa oliera así . 😊

2026-10-12 • via Nuitee
J
Jose • solo_traveller • es
10
2026-10-12 • via Nuitee
J
JAVIER • solo_traveller • es
4
Fin de semana largo en Cáceres
Pros:

La ubicación es muy buena. Está en el centro, rodeado de bares y restaurantes y al lado del casco histórico. El aparcamiento está a cinco minutos andando.

Cons:

La habitación no se correspondía para nada con la de la imagen de Booking.com, que me hizo decantar por este hotel. Lo he comentado y se han disculpado, pero para mi ha sido decepcionante y estropea la sensación general de mi estancia.

2026-10-12 • via Nuitee
S
Silvia • extended_group • es
10
2026-10-12 • via Nuitee
R
rosa maria • extended_group • es
7
No merece su precio y menos en Cáceres
Pros:

Ubicación bien. Habitaciones bien. Sin más.

Cons:

Habitación con vistas decepción y muy cara. Parking lejos y mal

2026-10-11 • via Nuitee
M
Marga • solo_traveller • es
9
Sfeervol hotel midden in het historisch centrum.
Pros:

De locatie en de ruime kamers.

Cons:

Niets viel tegen.

2026-10-11 • via Nuitee
G
Gadañon Garcia • solo_traveller • es
10
2026-10-11 • via Nuitee
B
Begoña • solo_traveller • es
10
Pros:

Fue estupendo pero sobretodo la atención y el servicio

Cons:

Nada. Todo fue fantástico

2026-10-11 • via Nuitee
D
DAVID • solo_traveller • gb
10
Pros:

Great hotel.
Close to the tourist locations.
Amazing restaurant too!

2026-10-11 • via Nuitee
F
FERNANDO • solo_traveller • es
9
Pros:

Ubicación y aspecto del hotwl

Cons:

Distancia al parking

2026-10-11 • via Nuitee
R
rosa maria • extended_group • es
7
Sin más. Muy caro para lo que es
Pros:

La amplitud de la habitación

Cons:

Mal el parking, la lejanía al Hotel y las indicaciones. Habitación con vistas NO merece su precio

2026-10-11 • via Nuitee
J
juan manuel • solo_traveller • es
9
Un hotel céntrico y bonito en Cáceres.
Pros:

La ubicación y el tener un Garaje en el centro histórico con acuerdo con el hotel. Además de ser un hotel muy bonito.

Cons:

Nada en particular,aunque hay que decir que no es un hotel para gente con minusvalía física.

2026-10-10 • via Nuitee
A
Arjan • solo_traveller • nl
8
Pros:

Ligging in het midden van caceres. Parkeren op 5 minuten in parkeergarage regen gereduceerd tarief. Kamerwissel ingewilligd. Ontbijt super.

Cons:

Airco op kamer werkte niet naar behoren. Kamer sober en weinig goed licht.

2026-10-10 • via Nuitee