NH Collection Cáceres Palacio de Oquendo

Hotels
•
NH Collection
9 (5805 reviews)
Plaza de San Juan, 11 , Cáceres , es
+34 927 21 58 00

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Heating problems in rooms
High fees for pets

Categories

Cleanliness
8
Some guests noted cleanliness issues like a dirty coffee maker and a dental retainer found in the bathroom.
Service
10
Guests appreciated the attentive and helpful staff throughout their stay.
Location
10
The hotel is perfectly located near the main square and the old town, providing a great experience.
Room Quality
8.5
Many guests enjoyed spacious rooms, although some mentioned issues with heating.
Amenities
9
Amenities like tea and coffee service in rooms were appreciated, despite some minor criticisms.
Value for Money
8.5
Some guests felt the price was slightly high for pet charges, but overall a good value for the location and quality.
Food and Beverage
8.5
Breakfast received mixed reviews; some loved it while others had concerns about quality.
Overall Experience
9.5
Guests had a generally positive experience, enjoying the historic ambiance and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 21:23

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of history and luxury at the NH Collection Cáceres Palacio de Oquendo. Nestled in a 16th-century palace by the ancient Roman and Arab walls, our hotel offers elegant rooms equipped with top-notch amenities.

Culinary Delights and Scenic Views
Indulge in a gastronomic journey at our terrace restaurant in San Juan Square, serving a delightful mix of local tapas, Spanish classics, and international cuisine. Unwind at our bar located in the former stables while enjoying picturesque views of the square.

Prime Location for Exploring
Immerse yourself in the UNESCO World Heritage Site of Cáceres' old town, with San Juan Church a stone's throw away. With the city's bullring just a short walk from the hotel, every adventure is within reach.

Book your stay now and create unforgettable memories at NH Collection Cáceres Palacio de Oquendo.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval.
Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per night, per pet will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BJZ

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 11 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 5805 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 9.5
M
Montserrat • solo_traveller • es
8
Pros:

Magnífica localización.

Cons:

Ser despertados por los ladridos de un perro de la habitación contigua.( probablemente el dueño estaría tranquilamente desayunando).

2026-07-25 • via Nuitee
J
johan • solo_traveller • nl
10
Pros:

De vriendelijke ontvangst en het personeel

Cons:

Door wegwerkzaamheden was het moeilijk de parkeergarage te vinden

2026-07-25 • via Nuitee
D
de la Hera • solo_traveller • es
8
Pros:

Hotel y personal

Cons:

En mi reserva,solicité , parking...y está ,muy alejado..de hecho ,al retirarlo,solicité un taxi...vamos ,que está cerca de Merida

2026-07-25 • via Nuitee
S
Sabine • family_with_children • fr
10
Nuit super dans un établissement de qualité
Pros:

Établissement bien situé propre et atypique

2026-07-25 • via Nuitee
R
Rocio • solo_traveller • es
9
Pros:

Ubicación estupenda

2026-07-25 • via Nuitee
P
PILAR • solo_traveller • es
9
2026-07-25 • via Nuitee
F
Fernandez • solo_traveller • es
10
Pros:

Nos gustó todo , habitación amplia , súper limpio , grande , nuevo , una ducha enorme , maravilloso personal , cenamos en su terraza inmejorable , un 10 rotundo

2026-07-24 • via Nuitee
I
ingrid • couple • gb
9
Pros:

Staff

Cons:

Parking

2026-07-24 • via Nuitee
A
Almir Martins Vieira • solo_traveller • br
9
Ótima localização!
2026-07-24 • via Nuitee
S
Simon Punter • solo_traveller • pt
9
Cons:

We have stayed here before - we like the hotel. Unfortunately, this time the room was above reception and very noisy from the conversations below - amplified by the stone walls. Any other room is to be recommended. Excellent.

2026-07-24 • via Nuitee
F
FERNANDO • couple • es
10
Confort y relax en el casco histórico de Cáceres
Pros:

Mala ubicación y la decoración

2026-07-24 • via Nuitee
C
Canela • couple • es
10
Bonito fin de semana
Pros:

Lo malo es que no tiene aparcamiento pero hay uno a unos 300 m del hotel, pero al ser casco histórico no es tan fácil moverse entre las callejuelas

Cons:

Todo perfecto

2026-07-23 • via Nuitee
S
Saul • solo_traveller • mx
9
Pros:

Ubicación

Cons:

Todo bien

2026-07-23 • via Nuitee
F
Fernando • solo_traveller • pt
10
Recomendo
Pros:

Localização, conforto, comodidades e pequeno almoço.

2026-07-23 • via Nuitee
J
Juan Fernando • solo_traveller • es
10
Pros:

Lo bonito que es el lugar, lo cómodo, personal muy simpático, especialmente Roberto.
Está cerca de todo y conveniente para todos.

Cons:

Nada, todo fue genial.

2026-07-23 • via Nuitee
M
MONTSE • solo_traveller • es
10
Una super experiencia
Pros:

Es un hotel precioso.
Con unas instalaciones impecables.
El personal de 10.
El buffet super completo y con muy buen gusto a la hora de ponerlo.
Nos ha encantado.
El recepcionista nos asignó una suite junior. Una pasada!!! Para repetir sin duda.

Cons:

Todo nos gustó.!!!

2026-07-22 • via Nuitee
V
Volodymyr • solo_traveller • es
10
Pros:

Nuestra visita fue bien, me gustó todo, sobre el aire acondicionado, realmente sopla en la cama pero se puede apagar por la noche, la habitación sigue siendo una temperatura confortable, a pesar de que estuvimos en julio y estaba a +30 grados afuera. En cuanto al aparcamiento, en realidad no está lejos, pero es mejor llevar las cosas al hotel porque el camino desde el aparcamiento es bastante empinado.

Cons:

Me gustó todo.

2026-07-22 • via Nuitee
A
alonso • solo_traveller • es
10
Pros:

Muy recomendable estar bien ubicado y las instalaciones como el trato del personal excelente

2026-07-21 • via Nuitee
P
Pilar • solo_traveller • es
10
2026-07-21 • via Nuitee
M
Maria Juana • solo_traveller • es
10
Maravillosa
Pros:

Todo en general es maravilloso la ubicación, las instalaciones , el personal…

Cons:

Nada todo estaba genial

2026-07-21 • via Nuitee