Sercotel Puerta de la Catedral

Hotels
Sercotel Hoteles
9 (4555 reviews)
Plaza Juan XXIII, 5 , Salamanca , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable experience
Cons:
High parking fees
Some rooms too small
Breakfast costs

Categories

Cleanliness
8.46
Several reviews mentioned cleanliness positively, but there were concerns about small rooms and heating issues, which warrants a slight deduction.
Service
9.93
Staff are described as friendly, helpful, and welcoming, contributing to an excellent service experience.
Location
9.97
Perfect location for exploring the city, with many reviews highlighting this aspect positively.
Room Quality
8.42
Rooms are comfortable but some were noted to be small or had issues with heating.
Amenities
8.95
Amenities are generally good with some comments on parking convenience, but some expectations were not met.
Value for Money
8.41
Some reviews mentioned high costs for certain services like parking and breakfast, affecting perceived value.
Food and Beverage
8.46
Breakfast was commented on with mixed reviews, being considered expensive by some.
Overall Experience
9.43
Overall stays were mostly positive with guests enjoying their time and expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:47

Property Description

Historic Location in the Heart of Old Town
Sercotel Puerta de la Catedral is nestled in the vibrant old town of Salamanca, offering stunning views of the city's iconic Cathedrals. Immerse yourself in the rich history of the area, with the University of Salamanca just a stone's throw away.

Modern Amenities for Comfort
Enjoy the convenience of free WiFi throughout the hotel, air conditioning in every room, and a minibar for your refreshment. Whether you're traveling with family or have special requirements, the hotel caters to all guests with dedicated rooms for families and disabled visitors.

Convenient Services and Nearby Attractions
With private parking available on-site and the famous Plaza Mayor a short walk from the hotel, exploring the city is effortless. Plus, you can bring along your furry friend as the hotel allows one pet per room upon request.

Experience the charm of Salamanca at Sercotel Puerta de la Catedral. Book your stay now for an unforgettable getaway.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

When booking more than 4 rooms, different policies and additional supplements may apply.

Pet Policy:
Only 1 pet per room weighing less than 10 kg is allowed (on request). A supplement of EUR 20 per night per pet applies

Parking is available from 15:00 on the day of check-in until 12:00 on the day of check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 4555 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
B
Brian couple ie
7
Great Lication, poor breakfast
Pros:

Great Location, comfortable rooms, friendly staff

Cons:

Poor breakfast, “hot food” was cold, coffee was poor and some pastries stale. Overall disappointing

2026-07-04 via Nuitee
A
Anne couple fr
6
Pros:

L’emplacement

Cons:

Pas de prise électrique dans la salle de bain.

2026-07-04 via Nuitee
A
Antonio J Reyes solo_traveller es
10
Excelente hotel
Pros:

Los detalles, lo bonito y la ubicación

Cons:

Nada

2026-07-04 via Nuitee
L
lea couple nl
7
Een dag in Salamanca
Pros:

De kamer en badkamer waren mooi en er was een Nespresso apparaat
Lag in de binnenstad naast de kathedraal . Goed ontbijt.

Cons:

Moeilijk te vinden met auto + Google maps .Ingewikkelde parkeergarage,baliemedewerkster legde niet goed uit dat de openingsknop beneden zat en ik achteruit moest rijden bij het openen van het hek .Ontbijt in sombere zaal zonder ramen onder hotel .

2026-07-04 via Nuitee
M
Miguel solo_traveller es
10
2026-07-04 via Nuitee
T
Tania extended_group gb
9
2026-07-03 via Nuitee
A
Ana Belén solo_traveller es
10
2026-07-03 via Nuitee
D
Daniel couple us
8
Great location, easy parking, and comfortable rooms with one mildly annoying flaw
Pros:

Incredible location, super easy parking since I'd read the reviews and called ahead to get the exact location of the garage, and unexpectedly the garage is directly connected to the hotel by elevator. Friendly staff and a basic but comfortable room.

Cons:

Our room key cards never worked more than once. Every single time we left the room we had to get new cards at the front desk after getting to our room to find out neither of ours worked. We weren't storing the cards near our credit cards or things that might demagnetize them, but in any case they seemed to be a one-time only use. And we weren't the only guests to experience this, as when I was checking in another guest jumped in front understandably annoyed that she had to request a new card for the same reason. They really need to upgrade this as it's quite annoying by the 4th or 5th time you have to do it. Anyway, that was the only real complaint.

Would still stay here again because the location, parking availability, and overall value is incredible.

2026-07-02 via Nuitee
M
Marcelo couple br
10
Melhor reserva de toda viagem
Pros:

Hotel excelente

Cons:

Muito

2026-07-02 via Nuitee
O
Ondrej solo_traveller cz
10
Pros:

Top location, great view from the room and ithe terrace. Tasty and rich breakfast, friendly staff. What else? It's Salamanca on its best !

2026-07-02 via Nuitee
C
Claes couple se
9
Mycket trevligt och prisvärt boende.
Pros:

Väldigt trevligt och prisvärt boende. Vänlig personal. Bra frukost. Nära till olika restauranger. Smakfullt renoverat. Väl värt ett besök.

2026-07-02 via Nuitee
J
Jampa solo_traveller br
10
Pros:

Atendimento, localização e conforto

2026-07-02 via Nuitee
S
Stephen couple gb
9
2026-07-02 via Nuitee
A
Ann Bynens solo_traveller be
10
Centraal gelegen hotel dat de verwachtingen overtreft.
Pros:

Supervriendelijke staff (Maria Luz hielp me geweldig bij het vinden en binnenrijden van de parking). Ideale locatie in het centrum van Salamanca, met letterlijk alles op wandelafstand. Heerlijke ontbijt, rustige ruime kamers.

2026-07-01 via Nuitee
E
Eveke solo_traveller nl
9
Pros:

Super locatie en heerlijk vers fruit bij het ontbijt.

Cons:

Niets

2026-07-01 via Nuitee
P
Peter couple at
9
Wonderful location and friendly staff.
Pros:

Excellent location

Cons:

Beds were too hard and not comfortable.

2026-07-01 via Nuitee
J
julie solo_traveller gb
9
Pros:

Loves the hotel and it's location to the plaza

Cons:

It was quiet difficult to find

2026-07-01 via Nuitee
G
Garcia Parra family_with_children es
10
2026-07-01 via Nuitee
C
Clive solo_traveller gb
9
2026-06-30 via Nuitee
J
Joret solo_traveller fr
10
Pros:

Je reviens des que je passe à Salamanque !
Entrée et sortie du parking un peu compliquée pour une voiture de plus de 5m.... mais ca passe !

2026-06-30 via Nuitee