NBH Lacus Boutique Hotel

Hotels
8.7 (63 reviews)
Avenida Bustillo 7625 , San Carlos de Bariloche , AR

Free
Children allowed

Facilities

Ski storage
Television in common areas
Free wired internet
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Offsite parking discounted rates available
Internet access
Japanese garden
Snow sports gear
Bicycle-friendly property
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable facilities
Cons:
Poor bed quality
Inconsistent breakfast offerings
Issues with cleanliness

Categories

Cleanliness
7.78
Cleanliness reported as poor; issues with beds not changed and overall lack of care.
Service
9.75
Employees reported as doing their best despite issues; generally positive feedback.
Location
9.29
Good location for exploring nearby attractions; some guests mentioned distance from the center.
Room Quality
7.74
Reported issues with bed quality and small room sizes; not satisfactory for all guests.
Amenities
9.27
Amenities generally viewed positively, although some suggestions for improvement were made.
Value for Money
8.73
Perceived value okay; but some felt the price did not match the quality, especially regarding breakfast.
Food and Beverage
8.28
Breakfast varied but had inconsistencies; some guests noted it could be improved.
Overall Experience
8.75
Mixed experiences led to an overall positive impression, with a few major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:52

Property Description

Lakefront Luxury

Spectacular Views: Enjoy stunning vistas of Lake Nahuel Huapi from private terraces in select rooms, or opt for park views for a serene experience.

Adventure Awaits: With ski storage, car rental, and proximity to Catedral Hill for summer activities like trekking and biking, there's no shortage of outdoor fun.

Culinary Delights: Indulge in an American breakfast at the on-site restaurant and unwind with a glass of wine at the chic wine bar.

Immerse yourself in the beauty of Bariloche at NBH Lacus Boutique Hotel.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 63 reviews
Cleanliness: 7.78
Service: 9.75
Location: 9.29
Room Quality: 7.74
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 8.75
L
Levicoy Barrientos • family_with_children • cl
9
Pros:

Lo que más nos gusto fue La vista hacia el lago y la tranquilidad

2026-02-13 • via Nuitee
M
Morales • couple • cl
6
2026-02-11 • via Nuitee
S
Silvia • family_with_children • ar
9
Pros:

Amplia habitación con una vista increíble.

2026-01-30 • via Nuitee
F
Felipe • couple • co
7
Cumple pero no volvería.
Pros:

La ubicación, el servicio y la atención del personal

Cons:

La habitación.

2026-01-21 • via Nuitee
G
Geraldo • family_with_children • br
8
2026-01-05 • via Nuitee
D
Daiana • solo_traveller • ar
10
2026-01-04 • via Nuitee
E
Elshad • couple • az
1
Bad bad bad bad
Cons:

The hotel was extremely, unbelievably bad.
It has absolutely nothing to do with the photos shown online. Going to Bariloche and sleeping outside would be better than staying in this hotel.

The rooms were extremely stuffy, as if they were located in a basement. Every night there were insects in the bed. Cleanliness was absolutely terrible. Even when we requested room cleaning, they only wiped the floors slightly; none of the other cleaning items were changed.

This was the worst hotel I have ever stayed in in my entire life.

2026-01-02 • via Nuitee
L
Lisa • couple • gb
8
Small, recently renovated hotel with nice lake views from the breakfast room.
Pros:

Large room with a fridge

Cons:

The sheets were clean however the top quilt had been used and had a couple of stains.

2026-01-02 • via Nuitee
V
virginia • family_with_children • us
10
Pros:

Huge luxurious rooms for the money. Felt very European . Excellent homemade croissants at breakfast

Cons:

I had misunderstandings about the location

2025-12-29 • via Nuitee
J
JuanOscar • family_with_children • cl
9
Buen Hotel
Pros:

La habitación grande, la vista, tener el vehículo protegido

Cons:

La televisión era muy pequeña y estaba inclinada para arriba dificultando la visión [habitación 8]

2025-12-19 • via Nuitee
D
Denisse • couple • us
10
2025-12-18 • via Nuitee
C
Cristian • couple • ar
10
Espectacular, volveríamos sin duda.
Pros:

Está muy bien ubicado, una vista espectacular y el desayuno bien completo. Llegas y tenes todo limpio El personal del hotel 10 puntos, siempre predispuestos a ayudar.

2025-12-13 • via Nuitee
A
Alejandro • solo_traveller • ar
6
Pros:

La ubicación y la buena onda de Luciano

Cons:

El horario del desayuno arranca muy temprano y termina muy temprano a las 10hs

2025-12-12 • via Nuitee
• family_with_children • cl
7
Pros:

The stuff was very kind

Cons:

Parking

2025-12-11 • via Nuitee
J
Jaime • couple • es
5
Mucho por mejorar. Lo mejor las vistas al lago.
Pros:

Lo mejor del hotel son las vistas al lago Nahuel Huapi

Cons:

El personal regular. No es que no fuesen amables, pero parecen poco profesionales, poca proactividad. El desayuno es muy muy justito, muy pocas opciones y calidad baja. La limpieza tampoco es su fuerte, justito.

2025-12-10 • via Nuitee
M
Mariano • family_with_children • ar
10
2025-12-08 • via Nuitee
B
Borquez • family_with_children • ar
10
2025-11-28 • via Nuitee
M
Monica • family_with_children • ar
10
Pros:

Nuestra habitacion tenía un bello jardín de invierno super acojedor !!!

2025-11-24 • via Nuitee
C
Cristóbal • couple • cl
10
2025-11-21 • via Nuitee
C
Canevari • family_with_children • ar
8
Pros:

Desayuno, buena presión del agua. Hermosa vista en el salón y habitaciones.

Cons:

Mejorar calefacción. Traerse toallones propios.

2025-11-21 • via Nuitee