Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful setting
Cons:
None reported

Categories

Cleanliness
9.38
The hotel was spotlessly clean, reflecting high standards.
Service
9.95
Staff were exceptional—friendly, attentive, and went above and beyond.
Location
9.89
Great location for walking in and out of the town yet peaceful.
Room Quality
9.54
Elegant, spacious rooms with premium bedding and thoughtful amenities.
Amenities
9.67
Fantastic amenities including complimentary minibar and pool area.
Value for Money
9.13
Rates justify the luxury experience and service quality.
Food and Beverage
9.48
Breakfast was a highlight—fresh, delicious, and plentiful.
Overall Experience
9.75
Overall, a top choice in Franschhoek; exceptional experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:42

Property Description

Luxurious 5-Star Experience
This exclusive 5-star residence offers a solar-heated swimming pool and a wooden deck with views of the Franschhoek Mountains. Each room features an iPod Docking Station for your entertainment needs.

Modern Amenities
Enjoy free Wi-Fi, satellite LCD TV with DVD player, work desk, and a luxurious bathroom in each accommodation. Relax in comfort and style during your stay at Last Word Franschhoek.

Relaxation and Convenience
Indulge in a buffet breakfast on the veranda, unwind by the pool, or order a drink at the bar. Spa treatments, picnic baskets, and nearby award-winning restaurants ensure a memorable experience.

Ready to experience luxury and relaxation at Last Word Franschhoek? Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

9.6
Based on 259 reviews
Cleanliness: 9.38
Service: 9.95
Location: 9.89
Room Quality: 9.54
Amenities: 9.67
Value for Money: 9.13
Food and Beverage: 9.48
Overall Experience: 9.75
A
Andreea • couple • ro
10
Great stay in winelands!
Pros:

Super cosy, breakfast very good , large rooms!

2026-08-28 • via Nuitee
A
aquarium010 • couple • za
8
The hotel service and comfort live up to the Last Word portfolio.
Pros:

Breakfast was excellent.

Cons:

Given that the hotel is in an extremely scenic location, the sandblasted windows afforded no outside view from the room.
We would request a different room with a view next time.

2026-08-18 • via Nuitee
M
Marga • couple • za
8
Amazing location and cosy atmosphere, just a little overpriced for South Africans
Pros:

Very cosy and homely. Service was really good and breakfast was amazing!

Cons:

It felt a bit outdated. It looks very fancy but there are some cracks here and there and place needs some work. Especially bathroom and some of the walls. The bed was so not really luxurious as one would expect for that price. it should look and immaculate all over.

2026-07-24 • via Nuitee
A
Alex • couple • za
9
2026-07-23 • via Nuitee
J
Julia • couple • au
10
Beautifully appointed, well located small friendly luxury hotel
Pros:

The Last Word is a marvel. Well located in the heart of Franschhoek village, we could not have wished for a more friendly ‘home away from home’.

Cons:

We loved everything

2026-06-02 • via Nuitee
K
Karin • extended_group • za
10
Home away from home
Pros:

Comfortable, well located, exceptional service

2026-05-31 • via Nuitee
S
Sarah • solo_traveller • us
10
Gorgeous hotel in a perfect location with the friendliest staff
Pros:

OBSESSED with everything about this hotel! The location, the cozy lobby, the beautiful room, and the friendliest staff!! We arrived late in the evening when most restaurants in town were closed, so Andee, who is sunshine in living form, found us snacks in the kitchen. The help yourself drink station the lobby is extremely well stocked and the lobby is so welcoming, we saw other guests just relaxing there. The rooms are massive and extremely comfortable (and stylish!). Breakfast is great. All of the staff is incredibly helpful and accommodating, we loved everyone! The location is walkable to the main stretch in town, with a bunch of restaurants nearby, as well as the wine tram station. But the hotel is set back from the main road so we didn’t hear any noise at all. We would stay here again in a heartbeat!

2026-05-19 • via Nuitee
Z
Zayne • couple • za
10
2026-05-14 • via Nuitee
N
Neville • couple • za
9
Conrad and his staff were excellent and went out of their way to please
Pros:

Location, set out, rooms

Cons:

All good

2026-05-11 • via Nuitee
J
Josh • solo_traveller • gb
9
2026-05-08 • via Nuitee
A
Arendse • solo_traveller • za
10
Perfect Franschhoek Getaway
Pros:

Franklin and his staff were excellent and went above and beyond to make our stay perfect.
The breakfast spread is very good. The rooms are spacious and clean beautifully decorated.

Cons:

Nothing

2026-05-03 • via Nuitee
G
Gill • couple • za
9
Superb boutique hotel, central Franschoek not to be missed!
Pros:

The staff were so welcoming and helpful throughout our stay. The honesty bar area with cosy fire was a home from home, and we also enjoyed relaxing by the pool. The breakfast was wonderful. The fruit and cheese selection plus cooked breakfast was a real treat. The croissants were delicious. Our room was beautiful and the bed was very comfortable. We especially loved the bedtime treat of mini creme brulee on our bedside tables. Delicious 😋. All in all, a fabulous two nights at the Last Word, Franschoek was special. Thank you to all of the staff who made it so. We will visit again.

Cons:

N/A

2026-04-29 • via Nuitee
J
Jennifer • couple • ae
10
2026-04-26 • via Nuitee
S
Sasha • couple • gb
10
Stunning property, great staff,
Pros:

Beautifully decorated, fantastic location in the middle of Franschoek so easy walking distance to all the restaurants and shops. Lovely pool and great free bar!

Cons:

Nothing

2026-04-21 • via Nuitee
L
Linda • couple • gb
10
Wonderful experience in stunning hotel
Pros:

Stunning hotel right in centre of Franschhoek. Staff were superb and really made us feel at home. Extremely comfortable and all facilities were great. Had an amazing time

Cons:

Nothing

2026-04-14 • via Nuitee
K
Kevin • solo_traveller • gb
10
Fabulous Franschoek hotel
Pros:

Fabulous small hotel, Conrad and his team provided exemplary service.
Excellent location close to wine tram and local restaurants.
Great and plentiful breakfast.
Will come again

2026-04-13 • via Nuitee
J
Jenni • couple • za
9
2026-04-12 • via Nuitee
F
Fabian • couple • gb
10
2026-04-01 • via Nuitee
M
Maximilian • couple • at
10
Einfach Spitze !!!
Pros:

Grosses sehr schönes Zimmer, frei stehende Badewanne und Dusche und Wohnzimmer war alles sehr günstig.
Das Frühstück war köstlich und der Service war auf 10/10 Punkten.

Cons:

Gar nichts ! Es war Perfekt !

2026-03-31 • via Nuitee
J
James • couple • gb
10
Wonderful
Pros:

Great location, great people that work there, great night sleep

Cons:

Nothing

2026-03-27 • via Nuitee