Hotel del Paine

Hotels
8.4 (295 reviews)
Torres del Paine s/n , Torres del Paine , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Garden
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Exceptional location and views of Torres del Paine
Very friendly, helpful and attentive staff
High-quality evening meals and good buffet dinners
Clean, comfortable beds and well-maintained rooms noted by several guests
Good proximity to the national park and useful tour assistance
Cons:
Perceived poor value for money — high price and extra taxes; drinks often not included
Some rooms small or basic with cramped bathrooms; occasional noise from neighbors
Inconsistent Wi‑Fi in certain rooms
Heating issues / rooms felt cold at times and heating left off during the day
Breakfast sometimes bland with little daily variation

Categories

Cleanliness
8.6
Rooms described as clean and well maintained in several reviews; no major cleanliness complaints.
Service
9.2
Repeated praise for very friendly, helpful and attentive staff, assistance with hikes and tours, and excellent service.
Location
9.4
Consistently praised for exceptional views of Torres del Paine and excellent proximity to the national park.
Room Quality
7.6
Mixed comments: some guests found rooms cozy with comfortable beds; others reported small/basic rooms, cramped bathrooms, noise from neighbors and occasional cold rooms.
Amenities
7.8
Useful amenities (parking, umbrellas, tour assistance) noted, but issues reported with inconsistent Wi‑Fi in some rooms and heating being turned off at times.
Value for Money
6.4
Multiple complaints about high price, extra taxes and perceived poor value (drinks not included with dinner, 'exorbitant' price comments).
Food and Beverage
8.7
Dinner frequently praised (excellent 4‑course and changing buffets); breakfast generally adequate but sometimes bland or with little variation; drinks policy noted as a drawback.
Overall Experience
9.5
Overall very positive guest sentiment with many strong recommendations and excellent location/service, despite some issues with value, room size and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:46

Property Description

Riverside Charm and Mountain Views

Cozy Rooms with Patagonian Scenery
Indulge in rustic wood furnishings, free Wi-Fi, and breathtaking views. Some rooms offer a glimpse of the Patagonian landscape.

Convenient Tour Desk and Buffet Breakfast
Explore the area with expert advice from our tour desk. Start your day with a hearty buffet breakfast and homemade breads.

Ideal Location and Free Parking
Located just 4 km from Torres del Paine National Park, enjoy easy access to nature. With free private parking, your convenience is our priority.

Experience the beauty of Patagonia at Hotel Cabañas del Paine. Book now for an unforgettable stay!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PUQ

Location

Guest Reviews

8.4
Based on 295 reviews
Cleanliness: 8.6
Service: 9.2
Location: 9.4
Room Quality: 7.6
Amenities: 7.8
Value for Money: 6.4
Food and Beverage: 8.7
Overall Experience: 9.5
F
Fábio Allan • couple • br
10
2026-05-25 • via Nuitee
P
PAUL • solo_traveller • ru
9
Pros:

Le personnel est très sympathique. Nous avons pris une demi-pension et le dîner était chaque jour très bon.
La vue depuis la chambre est exceptionnelle donnant sur la montagne Paine

Cons:

Le prix est excessif hors saison. De plus, le dîner (compris dans le prix de l'hôtel) ne comprends pas les boissons alcoolisés. Pour le prix payé, ce ne serait pas exagéré de ne pas faire payer le premier verre.

2026-05-13 • via Nuitee
L
Leonardo • couple • br
10
Pros:

A melhor estadia para quem deseja ficar em Torres del Paine. Hotel muito confortável, com localização muito boa. Vista lindíssima das Torres, e sobre o serviço, alimentação e atendimento da equipe eu não tenho palavras para descrever de tão bom que foi. Recomento muitíssimo.

2026-05-13 • via Nuitee
F
fadi • solo_traveller • lb
9
Pros:

nice hotel with good ambiance

2026-05-02 • via Nuitee
J
jefferson • couple • br
8
2026-04-28 • via Nuitee
R
Ren • extended_group • us
7
A hotel that feels more like a hostel
Pros:

Perhaps because it was the weekend, we couldn’t get a room at the nice hotel we’d originally booked, so we had to settle for this one nearby. But I hadn’t expected the difference to be quite so stark: the rooms were small and basic, and the bathroom in particular was very cramped. We’d booked four rooms, but not every one of them had a Wi-Fi signal.

Cons:

The most unpleasant aspect was definitely the bathroom. Not every room had a Wi-Fi signal.

2026-04-27 • via Nuitee
L
Laurence • couple • gb
9
Great place to stay just outside the national park with super sfriendly taff
Pros:

Staff super friendly and helpful, advising on local hikes to do on our own. Recommend booking tours through the hotel Miguel our guide and Ricardo our driver were both great and the lunches included were amazing. Location was beautiful.

Cons:

Nothing. All was good.

2026-04-20 • via Nuitee
C
Cornelia • couple • de
8
Absolute Empfehlung für Torres del Paine
Pros:

Tolle Lage und Blick auf die Berge. Das Abendessen war ein ausgesprochen gutes 4 Gänge Menü, toller Service mit Frühstück to go und Lunchbox. Absolut faire Getränkepreise.

Cons:

Tagsüber wurde die Heizung ausgeschaltet und vergessen wieder anzuschalten. Manchmal hätte es generell etwas wärmer sein können.

2026-04-16 • via Nuitee
E
estelle • family_with_children • fr
1
Pros:

Le repas

Cons:

Le rapport qualité prix est exorbitant d'autant qu'au moment du paiement une taxe de 19 pour cent fait encore monter la note! La chambre n'a rien d'exceptionnel... Et vous entendez ce que dit ou fait votre voisin, nous avons donc entendu les ébats amoureux de nos voisins comme si nous y étions !!!

2026-04-07 • via Nuitee
C
Claudia • family_with_children • cl
10
Se siente el calor de la Patagonia
Pros:

Excelente calidad, tenía la sensación de calor y autenticidad de la Patagonia

Cons:

Todo muy bien

2026-04-06 • via Nuitee
J
John • family_with_children • gb
7
Very pleasant, in a stunning location
Pros:

Warm room, very helpful staff, gorgeous location. Evening meals good, plentiful space, parking tourism assistance

Cons:

Trees obscured the potentially amazing view from our room. Breakfast buffet a bit bland

2026-04-06 • via Nuitee
A
APB • family_with_children • ca
9
Enjoyed Hotel del Paine
Pros:

Excellent proximity to the national park. The breakfast buffet had a good selection of items, but with little daily variation. The dinner buffet was excellent, offering meats, fish, soup with a choice of salads and sides, plus tasty desserts. The buffet offerings changed each night. The room had a very comfortable bed and was clean, and well maintained. The staff was friendly. It rained almost daily, so we made use of the umbrellas the hotel made available to guests.

Cons:

The road within the hotel were in very poor shape, being heavily pot holed. But this was no different from all the other roads in the park.

2026-04-04 • via Nuitee
A
Alvaro • extended_group • uy
7
Hotel fuera del parque, es caro para lo q ofrece
Cons:

Habitaciones y cabañas frías
Desayuno y cena pobres para el precio

2026-04-03 • via Nuitee
A
Andi Flütsch • solo_traveller • ch
9
2026-04-02 • via Nuitee
L
Lena • family_with_children • de
10
2026-04-01 • via Nuitee
D
Dony Yugo • couple • id
10
The staffs are very helpful and considerate
Pros:

Location
View
Staff

Cons:

None

2026-04-01 • via Nuitee
C
Claudia • extended_group • de
8
Schönes Hotel in Top Lage
Pros:

Leckeres Essen, Mega Aussicht auf das Bergmassiv und umliegende Seen. Das Personal ist sehr freundlich und hilfsbereit. Das Hauptgebäude ist gemütlich eingerichtet. Unser Zimmer war gemütlich, Heizung vorhanden.

Cons:

Alles bestens

2026-03-31 • via Nuitee
B
Barbara • solo_traveller • us
9
Beautiful location very close to park entrance.
Pros:

Beautiful location very close to park entrance. Staff was exceptional.

2026-03-30 • via Nuitee
L
Louise • couple • au
10
Highly recommended
Pros:

Fantastic accommodation in an amazing location. Excellent service from friendly staff members. Great meals. Value for money for the location and services provided.

Cons:

Nothing

2026-03-29 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Unbeatable view and delicious food made this a special stay.
Pros:

Breathtaking location and exceptional gastronomy. Staff were helpful.

Cons:

Surprise tax of 19% if we didn’t have our PDI immigration receipt.

2026-03-27 • via Nuitee