Hotel Onderbergen

Hotels
8.7 (4241 reviews)
Onderbergen 69 , Ghent , be

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly, helpful staff
Clean and comfortable rooms with good beds
Good breakfast / wide offering
Private secure parking
Easy/self check-in
Characterful historic building
Cons:
Lack of air conditioning in some rooms (hot in summer)
Occasional noise from terrace/pub or humming device
Isolated cleanliness/maintenance issues (mold, condensation, shower gasket/leak)
Some rooms small or with steep stairs
Limited in-room storage/insufficient bathroom shelving or coat hooks in some rooms

Categories

Cleanliness
8.2
Generally reported as clean and tidy in multiple reviews, though a few mentioned mold/condensation in an en-suite and occasional water leakage issues.
Service
9.2
Staff repeatedly described as friendly, helpful and attentive; check-in processes (including self check-in) noted as straightforward.
Location
9.5
Consistently praised for an excellent, central location close to the centre with easy access to attractions.
Room Quality
8.3
Rooms often described as comfortable and spacious with good beds and building character; some attic/upper rooms lacked AC, a few rooms were small or had steep stairs and occasional noise.
Amenities
8
Positive notes include private secure parking, free water/espresso and breakfast offering; several guests noted lack of air conditioning in some rooms and limited minibar usability.
Value for Money
8.6
Multiple guests called the hotel good value for money and recommended it, reflecting a positive perception of price versus quality.
Food and Beverage
8.9
Breakfast received favorable mentions (good variety and quality) in several reviews.
Overall Experience
8.9
Overall impression is positive with many guests recommending the hotel for location, service and comfortable rooms, tempered by some issues (AC, occasional noise, minor maintenance).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:52

Property Description

Boutique-Style Rooms with Modern Amenities
Hotel Onderbergen offers boutique-style rooms with original features like hardwood floors and high ceilings. Each room is equipped with tea/coffee making facilities, a Smart TV with a free in-house TV library, and a modern bathroom with essential amenities.

Convenient Location and Easy Access to Attractions
Located by the Leie River in the heart of medieval Ghent, Hotel Onderbergen is within walking distance of Saint Bavo Cathedral and Veldstraat Shopping District. With the Zonnestraat Tram Stop just 250 metres away, guests have easy access to the city's main train station and popular attractions.

Delicious Dining Options and Relaxing Bar
Start your day with a delicious breakfast at the hotel and enjoy lunch or dinner at the on-site restaurant. Unwind with a drink at the international bar featuring Sky Sports, perfect for a relaxing evening after exploring the historic city center.

Book your stay at Hotel Onderbergen for a memorable experience in Ghent!

Important information:

Please note that for the Small Double Room and the Small Single Room for Double Use, it is not possible to place a baby crib.

Quiet hours are between 22:00 and 08:00.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.7
Based on 4241 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.5
Room Quality: 8.3
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.9
Overall Experience: 8.9
L
Lieve • family_with_children • au
8
Room was small but nice
Pros:

Room was small but nice and clean. Parking on site.

Cons:

Staff at breakfast wasn’t very nice, indicating we weren’t going to pay for it.

2026-08-23 • via Nuitee
J
Joserra • family_with_children • es
8
2026-08-22 • via Nuitee
B
Betta Sarto • couple • it
7
Pros:

Posizione buona rispetto al centro.
Colazione buona in ambiente molto carino.
Bellissima ampia doccia.

Cons:

Stanza troppo piccola per 2 persone.
Nessuno spazio per sedersi, l'armadio, minuscolo, non si apre perché sbatte sul letto e su un tavolino inutilizzabile. C'è il poggia valigia ma non c'è posto per aprirlo. A meno che non si voglia rimanere nella stanza fermi sul letto.
Se uno dei dure deve entrare in bagno, l'altro deve stare sul letto o in piedi di fianco altrimenti la porta gli va addosso.

2026-08-22 • via Nuitee
M
Mónica • extended_group • be
5
2026-08-22 • via Nuitee
B
bruno65 • family_with_children • it
9
bellissima esperienza
Pros:

posizione e staff

2026-08-22 • via Nuitee
W
William • solo_traveller • gb
9
Beautiful Hotel in a superb location
Pros:

Very well situated for getting into the city centre. Lovely hotel in a relatively old building, keeping some of the original features but with the bonus of modern fittings.

Cons:

Nothing really, stairs to the top floor are slightly challenging & wouldn't suit anyone with mobility issues but lower rooms are easily accessible.

2026-08-22 • via Nuitee
A
Anna • solo_traveller • it
9
Hotel Onderbergen
Pros:

Ottima posizione, che consente di raggiungere il centro in pochi minuti a piedi. Possibilità di prenotare il parcheggio privato, che è un posto auto in garage, a pagamento. Nelle vicinanze sono presenti diversi locali e ristoranti. Staff cordiale e super disponibile

Cons:

Se devo trovare qualche difetto posso dire che gli arredi sono un po' datati e di scarsa qualità rispetto a come si presenta il resto della struttura, la camera era davvero piccola e le scalette per salire ai piani superiori, dove avevamo la camera noi, sono molto ripide e strette. Noi ci siamo trovati comunque bene, d'altronde certe modifiche edilizie non possono sicuramente essere messe in atto, quindi va bene così e per un soggiorno breve come è stato il nostro questo hotel è più che buono

2026-08-22 • via Nuitee
L
lol • extended_group • it
9
2026-08-21 • via Nuitee
F
Federica • couple • it
9
Ottimo per un soggiorno in centro Personale molto gentile
Pros:

Posizione e la camera

Cons:

La scala

2026-08-21 • via Nuitee
S
Simona • couple • it
8
2026-08-21 • via Nuitee
M
Michela • family_with_children • it
7
Hotel carino a Gent
Pros:

Hotel molto vicino al centro storico e alle attrazioni. Stanza molto spaziosa. Nuova e pulita. Il bagno pietoso. Staff molto gentile accogliente e solare. Colazione buona.

Cons:

Il bagno. Piccolo, vecchio e decadente. Muffa sul soffitto e all’interno della doccia, odore veramente sgradevole. Colori zone comuni veramente angusti.

2026-08-21 • via Nuitee
P
Peiju • family_with_children • tw
10
2026-08-21 • via Nuitee
V
Van den Dungen • extended_group • nl
9
2026-08-20 • via Nuitee
M
Mirelle • family_with_children • nl
8
Prima hotel voor een kort bezoek aan Gent.
Pros:

Leuke sfeer, fijne plek, goed ontbijt. Heerlijke koffie en hartelijk ontvangst.

Cons:

Heel klein binnenplaatsje om te parkeren. Was te bereiken via heel erg smal poortje, dat was wat manoeuvreren met een SUV. badkamer was gedateerd en stond qua sfeer en aankleding niet in verhouding met de leuke kamer.

2026-08-20 • via Nuitee
A
Amelia • family_with_children • lu
8
Pros:

Personale super gentile ed accogliente, mi hanno cambiato la stanza per agevolare mia madre. Posizione ottima per poter visitare la città a piedi.

2026-08-20 • via Nuitee
B
Barbara • family_with_children • it
9
Di passaggio ma hotel consigliato anche per soggiorno più lunghi.
Pros:

Delizioso Hotel storico in centro comodissimo per girare. Con pub interno al giardino. Arredamento di design e doccia fantastica. Parcheggio custodito pubblico a pagamento a 5 min a piedi.

Cons:

Camera quadrupla con finestre sulla strada ma con le tende abbiamo risolto.

2026-08-20 • via Nuitee
H
Hayley • family_with_children • gb
9
Brilliant hotel, comfortable and great location.
Pros:

Easy to find and perfect location for exploring. Great to have parking. Friendly English speaking staff. Clean and nice decor. Welcome booklet really useful. We had room 4 a family room, air con and quiet and comfortable.

Cons:

Nothing

2026-08-19 • via Nuitee
M
Michelle • family_with_children • gb
10
Excellent helpful staff and lovely room
Pros:

Location

Cons:

Limited parking

2026-08-19 • via Nuitee
S
Synnøve Gysland • couple • no
8
Pros:

Hyggelig personal, rent og pent

2026-08-19 • via Nuitee
P
Peter • solo_traveller • at
9
Pros:

Besonders netter Empfang!

2026-08-19 • via Nuitee