Hotel Onderbergen

Hotels
8.7 (4298 reviews)
Onderbergen 69 , Ghent , be

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Excellent central location
Friendly, helpful staff
Clean and comfortable rooms with good beds
Good breakfast / wide offering
Private secure parking
Easy/self check-in
Characterful historic building
Cons:
Lack of air conditioning in some rooms (hot in summer)
Occasional noise from terrace/pub or humming device
Isolated cleanliness/maintenance issues (mold, condensation, shower gasket/leak)
Some rooms small or with steep stairs
Limited in-room storage/insufficient bathroom shelving or coat hooks in some rooms

Categories

Cleanliness
8.2
Generally reported as clean and tidy in multiple reviews, though a few mentioned mold/condensation in an en-suite and occasional water leakage issues.
Service
9.2
Staff repeatedly described as friendly, helpful and attentive; check-in processes (including self check-in) noted as straightforward.
Location
9.5
Consistently praised for an excellent, central location close to the centre with easy access to attractions.
Room Quality
8.3
Rooms often described as comfortable and spacious with good beds and building character; some attic/upper rooms lacked AC, a few rooms were small or had steep stairs and occasional noise.
Amenities
8
Positive notes include private secure parking, free water/espresso and breakfast offering; several guests noted lack of air conditioning in some rooms and limited minibar usability.
Value for Money
8.6
Multiple guests called the hotel good value for money and recommended it, reflecting a positive perception of price versus quality.
Food and Beverage
8.9
Breakfast received favorable mentions (good variety and quality) in several reviews.
Overall Experience
8.9
Overall impression is positive with many guests recommending the hotel for location, service and comfortable rooms, tempered by some issues (AC, occasional noise, minor maintenance).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:52

Property Description

Boutique-Style Rooms with Modern Amenities
Hotel Onderbergen offers boutique-style rooms with original features like hardwood floors and high ceilings. Each room is equipped with tea/coffee making facilities, a Smart TV with a free in-house TV library, and a modern bathroom with essential amenities.

Convenient Location and Easy Access to Attractions
Located by the Leie River in the heart of medieval Ghent, Hotel Onderbergen is within walking distance of Saint Bavo Cathedral and Veldstraat Shopping District. With the Zonnestraat Tram Stop just 250 metres away, guests have easy access to the city's main train station and popular attractions.

Delicious Dining Options and Relaxing Bar
Start your day with a delicious breakfast at the hotel and enjoy lunch or dinner at the on-site restaurant. Unwind with a drink at the international bar featuring Sky Sports, perfect for a relaxing evening after exploring the historic city center.

Book your stay at Hotel Onderbergen for a memorable experience in Ghent!

Important information:

Please note that for the Small Double Room and the Small Single Room for Double Use, it is not possible to place a baby crib.

Quiet hours are between 22:00 and 08:00.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Location

Guest Reviews

8.7
Based on 4298 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.5
Room Quality: 8.3
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.9
Overall Experience: 8.9
P
Pomuma • solo_traveller • es
7
Pros:

Muy bien situado, bien conectado con la estación de tren, y la tencion recibida por el personal

Cons:

La habitación era demasiado pequeña para 2 personas, ubicada en la primera planta, sin ascensor, por lo que subir y bajar con maletas grandes era una odisea

2026-08-30 • via Nuitee
C
cicerone • extended_group • it
8
2026-08-29 • via Nuitee
K
Kenan • family_with_children • pl
8
2026-08-29 • via Nuitee
K
K. • couple • nl
8
Pros:

Locatie

Cons:

Muggen op de kamer

2026-08-29 • via Nuitee
S
Simon • couple • de
9
2026-08-28 • via Nuitee
M
María José • solo_traveller • es
8
Pros:

La ubicación

Cons:

La habitación muy pequeña y la cama muy blanda

2026-08-28 • via Nuitee
A
Anna • extended_group • it
8
Très agréable
Pros:

Camera molto ampia

Cons:

Un po’ … dispersivo

2026-08-28 • via Nuitee
P
Pawel • solo_traveller • se
10
Pros:

Bästa Familjä hotell

Cons:

Inget

2026-08-28 • via Nuitee
L
Les • couple • gb
9
This a beautiful and quite unique hotel.
Pros:

We liked the style of the hotel, it was decorated very well with interesting ornaments. The bed was very comfy. The hosts were very friendly and helpful. We appreciated the mini bar fridge and the coffee machine. The location was perfect for visiting the sites of Ghent a very short walk to the centre.

This a beautiful and quite unique hotel.

Cons:

I would really wouldn't put this in a 'didn't like' section but the stairs to the top of the hotel where our room was situated were quite tricky. We managed fine, but some might find the accent a bit hard.

Also (and this is no criticism of the hotel) we had a window open which allowed a lot of mosquitos to get in and they proceeded to munch on us overnight. My advice would simply not allow them to get in.

2026-08-27 • via Nuitee
M
Mateusz • extended_group • pl
8
2026-08-27 • via Nuitee
M
michel • solo_traveller • fr
9
Pros:

Personnel de l'accueil absolument charmant !
Grande chambre très agréable.

2026-08-27 • via Nuitee
H
HANNA • couple • gb
8
Perfect location
Pros:

Staff were very helpful!
Room was nice and clean and beds were really comfortable.

Cons:

Stairs to top floor were old and a bit tricky for my friend who had a shoulder injury but weee characterful.

2026-08-27 • via Nuitee
L
Lucía • couple • es
9
2026-08-26 • via Nuitee
V
VANESA • solo_traveller • es
8
2026-08-26 • via Nuitee
I
Ixion 07 • solo_traveller • be
10
Pros:

Alles

2026-08-26 • via Nuitee
E
EDGARDO ATILIO • solo_traveller • ar
10
Pros:

Estuvimos sólo una noche pero nos pareció un hotel con un estilo muy típico de la ciudad de Gante. Decoración clásica y de otra época.
Excelente ubicación.
La habitación muy cómoda.
Muy buena relación calidad precio.

2026-08-26 • via Nuitee
M
Matteo • solo_traveller • it
7
Pros:

- Posizione comoda per accedere al centro storico
- Staff molto gentile e disponibile

Cons:

- Camera doppia molto piccola

2026-08-24 • via Nuitee
D
David • solo_traveller • es
10
Pros:

De este hotel nos ha gustado todo: ubicación a escasos minutos del centro histórica, limpieza, comodidad, amabilidad del personal, mini bar bien surtido a precios casi de supermercado etc. Nos hemos ido encantados y lo recomendamos mucho.

Cons:

Nada

2026-08-24 • via Nuitee
K
Katja • solo_traveller • de
9
Pros:

Sehr gute Lage. Tolles Frühstück.

Cons:

Parkplatz ziemlich eng und umständlich

2026-08-23 • via Nuitee
E
Elena • family_with_children • it
7
Buona struttura
Pros:

Quando siamo arrivati alle 11 la camera era già pronta e quando si viaggia con un bambino fa molto piacere. Ottima la pulizia e la buona posizione per raggiungere a piedi il centro. Il parcheggio più vicino è a 10 minuti a piedi.

Cons:

Nel bagno pochi punti di appoggio, la doccia purtroppo non è sistemata bene e si è allagato facilmente il pavimento. Non è presente impianto di condizionamento e con il caldo eccezionale di agosto sarebbe stato utile. Era però presente un ventilatore che ha smorzato il disagio

2026-08-23 • via Nuitee