Amsterdam Hotel

Hotels
6 (2762 reviews)
7 Trebovir Road , London , gb

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Children allowed

Facilities

Non-smoking rooms
Express check-in/check-out
Non-smoking throughout
Guest rooms disinfected between stays
Cashless payment available
Contactless check-in/check-out
Property cleaned by professional cleaning companies
Television in common areas
Express check-in
Free wired internet
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
3.75
Multiple reviews mention issues with cleanliness including dirty bathrooms and unkempt rooms.
Service
7.75
Overall service was positively mentioned, especially staff being friendly and helpful.
Location
8.75
Central location with good access to transport and nearby services, consistently praised.
Room Quality
4.75
Some rooms were stated to be spacious while others indicated poor condition; average rating to reflect discrepancies.
Amenities
5.75
Basic amenities available; some complaints about cleanliness and no elevator.
Value for Money
6.75
Value for money perceived as acceptable despite some complaints about room quality.
Food and Beverage
5.75
Not specifically mentioned in reviews; assigned standard quality for this hotel tier.
Overall Experience
4.75
Mixed reviews reflecting both positive experiences and significant dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:48

Property Description

Set on a tree-lined street in central London, the Amsterdam Hotel offers a peaceful retreat just steps away from Earls Court Tube Station. Enjoy original features with modern comforts and a garden view in select rooms. Indulge in a meal at one of the nearby eateries or explore attractions like the Natural History Museum, all within a mile of the hotel. Book now to experience the best of London at the Amsterdam Hotel.

Important information:

Please note that the property is currently undergoing refurbishment and there may be some slight noise disruption during the day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6
Based on 2762 reviews
Cleanliness: 3.75
Service: 7.75
Location: 8.75
Room Quality: 4.75
Amenities: 5.75
Value for Money: 6.75
Food and Beverage: 5.75
Overall Experience: 4.75
B
Bruno • solo_traveller • ar
9
2026-06-06 • via Nuitee
S
Stamatia • couple • it
9
2026-06-06 • via Nuitee
A
Aldons • couple • gb
5
Disappointing
Pros:

The location as it is very close to Earl’s court station. The staff were also very helpful.

Cons:

First, there is no lift and if your room is on the 5th floor, with your luggage, good luck with the stairs. Good thing I only had a back pack. Secondly, they have no toiletries and I have to ask for toilet rolls. But most importantly, there were bed bugs and I woke up with bites all over my body. Although the staff did clean the room when I reported it, but looks like the whole building needs a deep clean.

2026-06-06 • via Nuitee
Y
Yusuf • couple • in
10
Highly recommended
Pros:

Clean and big room , Adel was really helpful during our stay , Always available to help .

Cons:

Nothing really

2026-06-06 • via Nuitee
I
Ibraim • couple • ch
9
2026-06-06 • via Nuitee
L
Lord Frazer Munro • solo_traveller • gb
5
Terrible customer service - unable to make simple changes
Cons:

!! BEWARE !! if you book and want to add extra nights or make any changes their system can't cope with it so you might be stuck.

This company is the worst I have ever had the misfortune to dean with.

I originally booked a single room for one night but a few days later I wanted to change it to a double room for 4 nights. Booking.com were unable to make the change due to the hotel not enabling such changes so I contacted the hotel and they claimed they can't change a room or change dates on their system! I have never heard of a hotel that has a system that's unable to make basic changes like that.

They said I must pay for the 4 nights first then I can put in a request to cancel the 1 night. So that means I'm paying for 2 rooms on the first night....... Sounded suspicious to me..... I asked them to email me confirming that they would refund the single night once I paid for the 4 nights but they gave me all sorts of flannel about this and that and just kept trying to get me to pay for 4 nights without any guarantee of getting a refund for the first night.
I lost all trust in them - one person told me one thing and the next person had a different story..... Nobody would actually guarantee I would get a refund once I paid - I think they are untrustworthy.

It would have been the simplest thing in the world to change the room type and charge me for 3 extra nights like any other hotel would - but they said that was impossible to do on their system!!!

2026-06-06 • via Nuitee
S
Sophie • couple • gb
8
Great location, you get what you pay for but this is perfect for sleeping and showering in, and then going out and about
Pros:

The location was great, the staff were really friendly and helpful. They brought us additional pillows, checked we managed to find the room okay and were really polite. They already opened the windows and put the fan on before we got there! (Really helpful in a 32°c heatwave in May!)

Cons:

The room door was hard to lock and unlock, it was like a touch activated keypad handle that required a key code. Some written instructions on a card would have made it make more sense as the spoken instructions weren’t very clear and we didn’t want to go back down 2 sets of stairs in the heatwave and then back up! So we ended up just leaving it unlocked.
The toilet was wobbly, even just sitting on it the whole thing it moved (not just the seat moving, the actual toilet moved). Needs a bit of TLC but they were working on the room next door so I imagine that is what they were doing. Room was very clean but a touch dated. Also air conditioning would have been super helpful but you get what you pay for.

2026-06-05 • via Nuitee
L
Laetitia • couple • fr
7
2026-06-05 • via Nuitee
K
KGS • solo_traveller • ee
1
Not coming back.
Cons:

Hazardous health and safety environment. This cannot be sold to Booking customers. They should have an inspection done. Absolutely appalling.

2026-06-04 • via Nuitee
B
Birute • couple • gb
10
2026-06-04 • via Nuitee
L
Lee • solo_traveller • gb
8
Pros:

Good location to train station, comfy beds

Cons:

Nothing, all ok

2026-06-03 • via Nuitee
N
Niall • solo_traveller • gb
10
Pros:

Clean and tidy

2026-06-03 • via Nuitee
C
Claudio • extended_group • it
5
2026-06-03 • via Nuitee
A
Arto • solo_traveller • fi
8
Pros:

Äärimmäisen ystävällinen henkilökunta.

Cons:

Kaikki pikkaisen rempallaan, ei hissiä.

2026-06-03 • via Nuitee
C
Chris • family_with_children • gb
6
2026-06-03 • via Nuitee
F
Fraser • extended_group • au
9
Exactly what we needed
Pros:

The staff were a highlight of the say. Extremely helpful and accommodating when we needed somewhere to keep luggage.
Its in the best location in London so close to shops and the station is around the corner too

2026-06-02 • via Nuitee
A
Abdussamet • extended_group • tr
9
Pros:

Çalışanlardan çok memnunduk otele geldiğimizde ikramları da çok hoştu genel olarak odalar çok küçük ve çık havasızdı onun dışında merkezi konum

2026-06-02 • via Nuitee
R
Robiul • extended_group • gb
10
Friendly staff and nice stay with mates
Pros:

Spacious and easy to access

Cons:

Nothing much

2026-06-02 • via Nuitee
D
Djalma • solo_traveller • br
7
2026-06-01 • via Nuitee
V
Valentina • couple • it
8
Ottima vacanza
Pros:

Siamo stati benissimo. Hotel in posizione top, vicinissimo alla metro e ben collegato con tutta Londra. Lo staff è stato subito disponibile a risolvere ogni nostra richiesta. Camera accogliente con bagno privato, tutto l’occorrente e pure il balcone, era presente anche ventilatore. Se torneremo a Londra, torneremo sicuramente qui. Consigliatissimo!

Cons:

È andato tutto bene

2026-05-31 • via Nuitee