Ambassador City Centre Hotel

Hotels
7.9 (5403 reviews)
Oude Groenmarkt 20 , Haarlem , nl

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable beds
Cons:
Noisy rooms
Outdated bathrooms

Categories

Cleanliness
7.49
Some reviews mentioned that the bathroom was outdated and had a smell, indicating cleanliness could be improved.
Service
8.46
Numerous reviews highlighted the cordiality and helpfulness of the staff.
Location
8.5
Many reviews praised the great location in the heart of Haarlem.
Room Quality
6.95
Some guests mentioned issues like outdated bathrooms and noise from adjacent rooms.
Amenities
7.98
The hotel has good facilities, although some reviews suggest they could be further improved.
Value for Money
7.94
Most guests felt that the price paid aligned well with the location and service provided.
Food and Beverage
7.99
Reviews indicated satisfactory breakfast and restaurant options.
Overall Experience
7.86
Guests had a generally positive experience but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:32

Property Description

Historical Charm and Modern Comfort
Located in the heart of Haarlem, Ambassador City Centre offers a unique blend of historical charm and modern comfort. The family hotel, set in historical buildings, boasts a courtyard terrace where guests can unwind and enjoy the surroundings.

Variety of Room Options
From standard rooms to spacious apartments with kitchen facilities, Ambassador City Centre Hotel caters to all types of travelers. Each room is equipped with cable TV, private en suite bathroom, and some even feature original wooden beams, adding to the hotel's character.

Convenient Location
Situated opposite the iconic St. Bavo Church and near the bustling Grote Markt, the hotel is a stone's throw away from the Teylers Museum and a short drive to Zandvoort beach. With easy access to Amsterdam and Schiphol airport, Ambassador City Centre is the ideal choice for your next stay in Haarlem.

Important information:

If guests sleeping in extra beds also would like breakfast, please mention this in the Special Request box when booking. Please note that breakfast is excluded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for € 44 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5403 reviews
Cleanliness: 7.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 7.86
A
Anne-Dore • solo_traveller • de
8
Pros:

Ein schönes bodenständiges hotel in top Lage.

2026-05-30 • via Nuitee
G
Giuseppe • solo_traveller • it
7
Lo staff dovrebbe spiegare ai clienti che la serratura delle porte va sbloccata con la card prima di chiuderla con la ma
Pros:

La posizione centrale.
La ricca colazione.
La cortesia e disponibilità dello staff.

Cons:

La chiusura delle porte delle stanze,molto rumorosa!
La nostra stanza mansardata era molto calda e il ventilatore a soffitto non lo si riusciva ad accendere!

2026-05-30 • via Nuitee
M
Milica • solo_traveller • rs
10
2026-05-30 • via Nuitee
L
liz • solo_traveller • gb
8
Very comfortable, great location & friendly staff
Pros:

Lovely decor, staff were friendly, beds were comfy

Cons:

Location was perfect, right in the centre of all the bars, restaurants and coffee shops

2026-05-30 • via Nuitee
J
Jan • family_with_children • us
10
2026-05-30 • via Nuitee
H
Huub • couple • nl
8
Prima!
Pros:

Personeel! Erg behulpzaam.

Cons:

Kamer was door plat dak extreem
Warm alleen te koelen met ventilatoren die maakten veel geluid.

2026-05-29 • via Nuitee
F
Famke • solo_traveller • nl
7
Pros:

Hele mooie locatie, vriendelijk personeel en lekker ontbijt.

Cons:

Het hotel heeft boven geen airco's, dus zowel de kamers als de gang zijn erg warm bij warmer weer. Er zijn wel goede ventilatoren aanwezig, maar doordat de gangen ook warm waren was het lastig om de kamer koud te krijgen als het buiten afgekoeld was. Dus dat is goed om rekening mee te houden

2026-05-29 • via Nuitee
G
Gabriele • solo_traveller • ch
5
Pros:

Lage war gut
Auf Nachfrage wegen zimmerwechsel promt anderes bekommen.

Cons:

Preis- Leistungsverhältnis hat nicht gestimmt.
Zimmer hat Erwartungen nicht erfüllt.
Abzugshaube von Küche grad neben Fenster....Geruch im Zimmer.

2026-05-29 • via Nuitee
B
Boonstra • solo_traveller • ca
7
Enjoyed our stay, location, staff and area.
Pros:

Location and staff were great

Cons:

Rooms were ok but we stayed during a heat wave and there’s no air conditioning in the rooms. Made it a bit tough to sleep, staff provided fans that helped, they did what they could!

2026-05-29 • via Nuitee
J
Janine • solo_traveller • nl
8
Pros:

Fijne kamer.
Alle bezienswaardigheden in de buurt.
Goed personeel

2026-05-29 • via Nuitee
P
Peter • solo_traveller • nl
8
Perfecte ligging
Pros:

De ligging is perfect, midden in het centrum

Cons:

Niets, prima hotel.
Kleine tip: plaats airconditioning in de kamers

2026-05-28 • via Nuitee
E
Elisabeth • extended_group • es
8
2026-05-28 • via Nuitee
K
Kristina • solo_traveller • ch
4
Pros:

Large rooms, great location, coffee maker & safe in room, friendly staff

Cons:

Mold under the sink, lots of little critters including bedbugs

2026-05-28 • via Nuitee
H
Herman • couple • nl
8
Pros:

De plek in de stad en het aardige personeel

Cons:

Kamer wel ruim, maar ook lawaaiig vanwege afzuiger buiten

2026-05-28 • via Nuitee
C
Christian • couple • de
10
2026-05-28 • via Nuitee
D
Driessen • couple • nl
8
2026-05-28 • via Nuitee
P
Paul • extended_group • us
8
Location makes this a great place to stay. Staff were friendly and helpful. Dates.
Pros:

Central location was exceptional.

Cons:

Property is dated.

2026-05-28 • via Nuitee
M
Michał • extended_group • pl
10
2026-05-28 • via Nuitee
M
Markus • solo_traveller • de
8
2026-05-27 • via Nuitee
M
Michelle • solo_traveller • nl
7
Prima
Pros:

De ligging van het hotel is top, gezellig tussen de restaurantjes en vlakbij de Grote Kerk. Het personeel was heel vriendelijk en behulpzaam. De kamer was heel schoon en de douche super fijn.

Cons:

Het bed was ontzettend zacht, als je erop ging zitten zakte je erg diep weg. Dit maakte het slapen voor mij (7.5 maand zwanger) en zelfs voor mijn veel lichtere partner niet optimaal. De wc maakte veel lawaai bij het doorspoelen.

2026-05-27 • via Nuitee