Svenska Design Hotel, Mumbai

Hotels
•
Independent
6.6 (52 reviews)
F-73/74, Oberoi Complex, Off Link Road, Lokhandwala, Mumbai, Maharashtra, 400053 , Mumbai , IN
91-22-44310000

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Facilities

Express check-out
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Update your staff

Categories

Cleanliness
5.02
Concerns about updating staff indicate potential cleanliness issues.
Service
8.02
Update your staff suggests there is room for improvement but generally acceptable.
Location
8.02
Standard quality for this hotel tier.
Room Quality
7.03
Standard quality for this hotel tier.
Amenities
6.03
Standard quality for this hotel tier.
Value for Money
6.03
Standard quality for this hotel tier.
Food and Beverage
6.03
Standard quality for this hotel tier.
Overall Experience
6.62
Overall experience reflects average satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:05

Property Description

Luxurious Amenities and Services

Take in the views from a terrace and enjoy complimentary wireless internet access and concierge services. This hotel also features wedding services, a television in a common area, and a banquet hall.

Dining and Entertainment

Indulge in international cuisine at Mesa Bistro or opt for 24-hour room service. The hotel offers snacks at the coffee shop/cafe and a selection of refreshing drinks at the 4 bars/lounges. Buffet breakfasts are available daily for a fee.

Convenience and Comfort

Make yourself at home in one of the 32 guestrooms with minibars and LCD televisions. Stay connected with complimentary wireless internet access and enjoy private bathrooms with rainfall showerheads and complimentary toiletries. Featured amenities include complimentary wired internet access, a business center, and express check-in.

Unwind in luxury at Svenska Design Hotel, Mumbai. Book your stay with us now and experience a blend of elegance and comfort.

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

6.6
Based on 52 reviews
Cleanliness: 5.02
Service: 8.02
Location: 8.02
Room Quality: 7.03
Amenities: 6.03
Value for Money: 6.03
Food and Beverage: 6.03
Overall Experience: 6.62
P
Pradyumn • solo_traveller • in
5
2026-07-24 • via Nuitee
M
Manish • solo_traveller • in
9
2026-07-22 • via Nuitee
H
Hemant • couple • in
10
Great stay 👍👍
2026-07-21 • via Nuitee
R
RITESH • solo_traveller • in
9
It was good
Pros:

Location and cooperative

Cons:

There are some issues which I have discussed and they were very responsive

2026-07-20 • via Nuitee
A
Alpa • solo_traveller • in
1
Terrible stay. Do not recommend ever.
Pros:

Nothing

Cons:

The smell, the outdated rooms, the hotel policies, location, basically everything.

2026-07-19 • via Nuitee
S
Sandeep • solo_traveller • in
5
2026-07-12 • via Nuitee
S
Shiv • family_with_children • in
1
Make hotel like a hotel. Thnks
Pros:

Room was good.

Cons:

Make that like a hotel. Staff was very bad. Food was unhealthy. I was suffered with food poisoning.

2026-07-11 • via Nuitee
A
Abdul Samad • couple • qa
10
2026-07-09 • via Nuitee
T
Tim • couple • gb
5
Rooms letting in rainwater causing mold/mildew smell in multiple rooms
2026-07-05 • via Nuitee
V
Varsha • solo_traveller • in
10
2026-07-03 • via Nuitee
S
Shayadshah • solo_traveller • nl
3
Not a 5 star anymore!!
Pros:

Location!

Cons:

Very disappointing compared to what this hotel used to be. It was once among the top 5-star hotels in Andheri West, but the overall standard has dropped significantly. The property feels poorly maintained, bathrooms need much better cleaning, and the restaurant looks worn out with old furniture and dirty flooring. There is also a strong air freshener smell throughout the restaurant, which takes away from the dining experience. The biggest letdown, however, was the staff. Hospitality starts with a smile, but the service felt cold and unwelcoming. I genuinely hope the management pays attention to these issues because this hotel has the potential to be great again.

2026-06-26 • via Nuitee
A
Abhilash • extended_group • ae
10
Pros:

the staff was very friendly and always there for any help. chetan, harshad all of them are friendly guys

Cons:

can have more variety in vegetarian breakfast menu

2026-06-26 • via Nuitee
S
Shayadshah • solo_traveller • nl
5
Not worth the price!! Better book Fairfield or Moxy which are 3-5 mins away.
Pros:

Location!

Cons:

This used to be one of the best 5-star hotels in Andheri West, but sadly it has lost its charm. Maintenance is clearly lacking, and the bathrooms are not cleaned properly. The restaurant furniture and flooring are old and look quite dirty. The entire restaurant also has a strong toilet air freshener smell, which is unpleasant while dining. Unfortunately, the staff were not very welcoming either simple things like a friendly smile seem to be missing. I hope the management invests in restoring the hotel to its former standard.

2026-06-26 • via Nuitee
L
Lajesh • extended_group • in
5
Just so so stay
Pros:

They did quick cleanup of room upon request

Cons:

Towels / bathrobe were rotten
Water bottle had stains
no moisturer provided even after asking

2026-06-24 • via Nuitee
L
lalit • extended_group • in
1
2026-06-24 • via Nuitee
S
Saqib • solo_traveller • ae
8
Pros:

Hotel overall cleanliness

Cons:

AC was not that great

2026-06-21 • via Nuitee
G
Girish • solo_traveller • in
2
Pros:

I've never seen such unfriendly staff. They just wouldn't help. It was the worst experience at Svenska.

Cons:

We booked the room from Booking. Com and we got a confirmation that says we can check in on the 16th and checkout on the 17th. After we booked, we called the hotel and they started, saying your Booking is only for the same day until 6. we already paid 5 k. They said you'll have to pay 8 k more if you want to extend. If you don't, your Booking is non-refundable. I told them that we have an email from the Booking.com.Also. I booked it for my guest and the senior manager said they couldn't change the name. You will have to make a new Booking. This money is gone. I was really surprised because I used to recommend this place. I somehow changed the name on Booking.com to my guest's name. I called them back and they said oh okay, you could it but we'll have to pay almost 5k more. I asked them to send me an email but they never did. So, finally, my office boy had to go there to sort it out. They literally trying to extract more money and harassed us . I didnt expect this from them. It is the worst experience. We would not recommend this to anyone ever again. It's really a crazy experience . We Finally paid close to 9 thousand . I could have managed JW Marriott or Novatel for the same rate for that day

2026-06-17 • via Nuitee
A
Amit • couple • in
3
Pros:

Nothing

Cons:

Very poor service at reception. Inadequate toiletries were present in room. Room service staff was not trained abt handling in room calls n orders

2026-06-17 • via Nuitee
B
Bijo Koshy • solo_traveller • in
8
Pros:

Good service

Cons:

Pest control needs to be done

2026-06-17 • via Nuitee
A
Ali husein mohamedali • solo_traveller • gb
10
2026-06-12 • via Nuitee