Victoria Hotel and Suites Panama

Hotels
El cangrejo, Calle D. Panama City , Panama City , pa

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Maintenance needed

Categories

Cleanliness
7.44
Several mentions of cleanliness issues, including unclean tables and generally needing maintenance.
Service
8.91
The staff was noted as friendly and provided good service, including room changes when necessary.
Location
8.95
Positive mentions of the hotel's good location and proximity to various attractions.
Room Quality
7.9
Mixed reviews on room quality, with comments on outdated furniture and some maintenance concerns.
Amenities
7.93
Comments on the pool needing maintenance and some amenities were underwhelming.
Value for Money
7.89
Value perceived as standard for a hotel of this category, but some issues with breakfast offerings.
Food and Beverage
8.44
Breakfast and restaurant quality praised, though some inconsistencies reported.
Overall Experience
8.11
Overall experiences were mixed but leans positive regarding location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 23:19

Property Description

Luxurious Accommodations
The Victoria Hotel and Suites in Panamá City offers elegant, air-conditioned rooms with soundproofing, contemporary décor, and modern amenities like free Wi-Fi, flat-screen TVs, and coffee makers. Some rooms even feature a spa bath for ultimate relaxation.

Top-Notch Facilities
Guests can take advantage of the hotel's gym, business centre, and rooftop pool with stunning panoramic views. The Carmenére Restaurant serves delicious international cuisine, and a complimentary full buffet breakfast is provided daily. The Lobby Bar is perfect for grabbing a quick snack or drink.

Convenient Location
Located in the heart of the business district and just a short drive from key attractions like Vía España Avenue and the old town, the Victoria Hotel and Suites is the ideal choice for both business and leisure travelers. Book now for a memorable stay in Panamá City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.11
V
Vega • extended_group • pa
8
2026-07-04 • via Nuitee
J
Jon • solo_traveller • us
9
Quality hotel at good value in active part of the city
Pros:

High-class hotel at reasonable price surrounded by bars and restaurants

Cons:

No complaints

2026-07-04 • via Nuitee
M
Maria • solo_traveller • co
1
Viajar a Panamá
Pros:

Ubicación muy buena.

Cons:

El personal bastante despectivo, povo servivial y muy povo amable.

2026-07-02 • via Nuitee
V
VIVIANA • solo_traveller • co
8
Pros:

El personal, la habitación tiene un buen tamaño muy bonita

Cons:

El servicio de Internet y televisión muy deficiente

2026-06-30 • via Nuitee
R
Raidel • solo_traveller • pa
9
2026-06-29 • via Nuitee
R
Rodríguez • couple • pa
10
2026-06-27 • via Nuitee
D
Daniele • extended_group • it
6
2026-06-24 • via Nuitee
H
Hernan • solo_traveller • pa
8
Observaciones
Pros:

Todo muy bien..

Cons:

Mejor desayuno, de más calidad.
Más toallas
El. Agua caliente muy tibia

2026-06-18 • via Nuitee
M
Micaela • couple • uy
6
Buen descanso
Pros:

Lo espaciosas de las suites y que tenias opción para cenar

Cons:

No tenia todos los implementos puestos (freegobar, caja fuerte, toallas de manos) y tuve que estar pidiendo y esperando. Ademas no me dieron la factura y no contestan los mail “nuevos” que dan como respuesta en booking.

2026-06-13 • via Nuitee
K
Kuamie • solo_traveller • vc
7
My opinion...
Pros:

Location is perfect. Ease of access to restaurants, supermarkets, train station, buses etc.
Comfortable beds, reasonable good breakfast, swimming pool and gym.

Cons:

The TV was a pain, think its time for an upgrade. The Pool area balcony closes too early. The omlet station functioned once during the entire week, this needs to be more consistent. .

2026-06-12 • via Nuitee
V
Valéria • solo_traveller • br
8
Pros:

Do atendimento e hotelaria

2026-06-11 • via Nuitee
D
Daniel Villalta • solo_traveller • pa
7
2026-06-08 • via Nuitee
F
FELIX • solo_traveller • pa
8
Cons:

Detalles el gancho para toallas estaba dañado si colgaba la toalla se caía, la jabonera del baño también estaba dañada estaba floja y se salía de la pared, las que personas que limpian no limpiaron la cafetera y al parecer solo arreglaron las camas.

2026-06-07 • via Nuitee
L
LEDA • solo_traveller • pa
7
Cable
Pros:

Los nuevos áreas que tienen

Cons:

No tenía cableado el n televisor

2026-06-06 • via Nuitee
D
Dsire • extended_group • pa
1
FATAL
Pros:

Nada porque no pude hospedarme

Cons:

Hago mi reserva de cumpleaños con tiempo de anticipación para 9 personas (3 habitaciones) mantengo un código de reserva y una confirmación , pero al llegar según ellos no tenían la reserva por ningún lado , según el hotel las reservas de booking no les caen a ellos en el sistema ENTONCES QUE HACEN DISPONIBLES EN LA APLICACIÓN? Esto me hizo perder el tiempo, además que entonces no tenían una solución porque no tenían habitaciones, y tuve que con todos mis invitados buscar otra opción de ya para ya , por ende no es confiable reservar con ellos por esta aplicación ya que si llegan personas antes no importa tu reserva venderán la habitación. Aunque tú check in sea a las 3 y estés ahí antes !

2026-06-01 • via Nuitee
N
Nick • solo_traveller • bb
8
2026-05-28 • via Nuitee
M
Mandi • solo_traveller • us
1
Really disappointed
Pros:

The hotel was in a convenient location to metro/ transportation as well as restaurants and other amenities.

Cons:

I arrived at 10pm after traveling from 6 am and was informed I could not stay at the hotel due to an electrical problem. I was never informed of this by call or message before arrival. The staff was kind enough to book me into a hotel nearby and had a driver take me there however it was not a comparable hotel but it was the same cost. To top it off, all my tours booked for my stay had pick-up at Victoria. The staff promised me a driver to transfer me from the secondary hotel to Victoria for my tours. Never received a driver and walked each day to Victoria's lobby to not miss my tours. From the check-in experience to each day waiting in the lobby I noticed people/ groups coming and going so wasn't sure why I had been turned away and was not accommodated.

2026-05-25 • via Nuitee
M
Michelle • solo_traveller • pa
10
Pros:

La ubicación es genial cerca del metro y restaurantes cercanos al mismo

Cons:

Todo bien

2026-05-23 • via Nuitee
L
luca • solo_traveller • us
8
Pros:

Good business hotel , good location.
Clean and confortable, with a good price

2026-05-23 • via Nuitee
M
Micaela • couple • uy
7
Buena relación calidad precio, muy cómodo
Pros:

La suite era muy espacioso y la cama muy buena

Cons:

Tuvimos que reclamar toallas de manos, caja fuerte y frigobar que no saben porque no tenia.
No tenia vasos ni pasta de dientes.

2026-05-21 • via Nuitee