Bangkok Palace Hotel

Hotels
8 (483 reviews)
1091/336 New Petchburi Road , Bangkok , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Old facilities

Categories

Cleanliness
6.71
Multiple mentions of poor cleanliness and maintenance.
Service
9.18
Staff were friendly and helpful, contributing positively to the overall experience.
Location
8.72
Good location mentioned, although some find it distant from main attractions.
Room Quality
7.17
Mixed reviews on room condition, with some reports of old and poorly maintained rooms.
Amenities
8.2
Facilities like the pool and breakfast were noted positively, but cleanliness was an issue.
Value for Money
8.16
Value for money emphasized, with several positive remarks about pricing.
Food and Beverage
7.71
Breakfast had variety but was sometimes criticized for quality.
Overall Experience
8.18
General sentiment indicates a decent experience but marred by some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:41

Property Description

Convenient Location in Pratunam Area
Bangkok Palace Hotel offers well-appointed rooms and a large outdoor pool, just 2 km from Phetchaburi MRT Station.

Amenities for Relaxation and Fitness
Guests can unwind by the pool or stay active at the fitness centre. The tour desk helps plan visits to local attractions.

Culinary Delights
Indulge in traditional Thai cuisine at Makkasan Restaurant or satisfy your sweet tooth at Palace Bakery with homemade ice creams and pastries.

Ready to experience comfort and convenience at Bangkok Palace Hotel? Book your stay now!

Important information:

Please note that an extra charge may be applicable for non-registered guests and the hotel reserves the right to refuse any non-registered guest.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Adults stay for THB 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 483 reviews
Cleanliness: 6.71
Service: 9.18
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
B
Buddika extended_group lk
1
Pros:

Convinient location

Cons:

Very unpleasant staff

2026-06-20 via Nuitee
K
Kumara couple au
5
2026-06-18 via Nuitee
K
Keiko extended_group jp
7
2026-06-17 via Nuitee
K
Kamil solo_traveller gb
3
Not going back
Pros:

Location and welcoming conciege/security

Cons:

-Airconditioning very loud and not cooling even it was set to minimum temp so not very plesant sleep.
-Bathtub could not be used as the bathtub stopper was broken.

2026-05-20 via Nuitee
F
Francois Edward solo_traveller za
10
Pros:

The staff were so friendly and helpful
The pool was amazing
I liked Everything about the hotel

Cons:

The breakfast was not to my taste...but it's personal preference

2026-05-20 via Nuitee
V
Vernon solo_traveller nz
7
Pros:

A great place to stay, comfortable, clean, good location and good value

Cons:

A little noisy from other guests in the hallway

2026-05-06 via Nuitee
L
Lmarty92 family_with_children fr
3
Très décevant
Pros:

L'emplacement n'était pas trop mal mais le reste ....

Cons:

Petit déjeuner pas bon du tout
clientèle 90% indienne qui se baigne tout habillée dans la piscine
Chambre plutôt petite,
lits très inconfortables,
climatisation très bruyante,
salle de bain en mauvaise état

2026-05-04 via Nuitee
H
Hoàng solo_traveller gb
10
2026-05-03 via Nuitee
V
Vorlíčková couple cz
8
2026-04-02 via Nuitee
S
Shangar couple gb
6
Not great full
Pros:

Water pressure

Cons:

Shower

2026-04-01 via Nuitee
R
rachel couple il
4
2026-03-28 via Nuitee
Z
Zoltán couple hu
8
2026-03-24 via Nuitee
T
Thiri couple mm
1
We are very disappointed with transparency of Bangkok Palace hotel regarding my 1000 bahts deposit.I was charged for hav
Pros:

None

Cons:

Drainage system too bad. Always overflow such as basin and bathtub. We changed 3 rooms but same as drainage at choke and overflow.

2026-03-11 via Nuitee
C
Chong Huat extended_group my
3
2026-03-01 via Nuitee
T
TJ couple lk
8
2026-02-26 via Nuitee
W
Wan Zanariah couple my
6
2026-02-23 via Nuitee
M
Magda couple nl
7
Goed, van het lawaai van de medegasten afgezien.
Pros:

De ligging is de reden om daar te zijn.

Cons:

We zaten op de 4e etage en onze medegasten uit India hebben niet het bewustzijn dat ze heel luidrugtig zijn. De hotelkamerdeur open laten staan en luid praten op de gang als ze naar het ontbuit gaan. En 's avonds laat veel lawaai zelfs met bonken op onze deur. Het zou prettig zijn als de leiding van het hotel de mensen zou kunnen informeren zachtjes te zijn in de gangen. Vooral ook met kinderen.

2026-02-22 via Nuitee
S
shine extended_group au
3
Living in a 70s hotel feel
Pros:

Flush needs replacement in the toilet

Cons:

Old run down property.

2026-02-22 via Nuitee
C
Clive couple gb
10
Perfect for our needs
Pros:

The toaster work.
Plenty of choice
Nice and clean

Cons:

Nothing

2026-01-20 via Nuitee
D
Dahesh solo_traveller au
6
2026-01-20 via Nuitee