Urbano Hotel

Hotels
7.6 (4444 reviews)
Calle Andes 1491 , Montevideo , uy

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Poor cleanliness
Noisy rooms
Uncomfortable mattresses

Categories

Cleanliness
6.68
There were mentions of humidity and lack of cleanliness, leading to a lower score.
Service
8.65
The staff was generally described as friendly and helpful.
Location
8.69
Positive mentions of excellent location near city attractions.
Room Quality
6.64
Multiple complaints regarding room conditions and comfort.
Amenities
7.67
Some amenities mentioned, but several complaints about missing items.
Value for Money
8.13
Generally feels good value based on location and overall pricing.
Food and Beverage
6.68
Breakfast was considered mediocre with limited options.
Overall Experience
7.65
Mixed feelings about the overall stay due to several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:44

Property Description

Modern Rooms with Amenities
Hotel Urban Express located in Montevideo’s city center offers modern rooms with a flat-screen TV, free Wi-Fi, air conditioning, cable TV, and private bathrooms. Some rooms even provide views of Río de la Plata.

Convenient Services
Guests can enjoy a 24-hour reception, car, and bicycle rental services at Hotel Urban Express, ensuring a hassle-free stay.

Prime Location
Located just a block away from Plaza Independencia and the Mausoleo de Artigas, Urban Express is a short walk from Montevideo’s main attractions like Palacio Salvo, Teatro Solís, and Museo Torres García.

Book your stay at Hotel Urban Express now for a comfortable and convenient experience in Montevideo!

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MVD

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 17 years old and over stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 4444 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 7.65
C
Centurion • solo_traveller • uy
10
2026-07-26 • via Nuitee
M
Martin Enrique • solo_traveller • uy
10
Pros:

Excelente

Cons:

Todo muy bien

2026-07-25 • via Nuitee
P
Priscila • solo_traveller • br
7
Pros:

O quarto que fica localizado
no 3° andar é muito bom, arejado, com banheiro ótimo, limpo.

Cons:

Porém, o quarto localizado no 1° andar, sem ventilação e com cheiro de mofo.

2026-07-24 • via Nuitee
H
Horacio • solo_traveller • uy
7
2026-07-24 • via Nuitee
C
Centurion • solo_traveller • uy
10
2026-07-24 • via Nuitee
C
Carlos • extended_group • uy
1
2026-07-24 • via Nuitee
G
Gisario • solo_traveller • ar
10
2026-07-24 • via Nuitee
J
Juan • solo_traveller • uy
9
Pros:

El desayuno muy bueno. La ubicación muy buena.

Cons:

El internet es muy malo. El ruido de la sisterna del baño que no paraba nunca.

2026-07-24 • via Nuitee
C
Cristhian • couple • uy
8
2026-07-23 • via Nuitee
C
Carlos • solo_traveller • uy
7
Pros:

bien salvo los aires acondicionados que casi no andan

Cons:

los aires acondicionados y el fuerte olor a tabaco

2026-07-23 • via Nuitee
J
Josiane • solo_traveller • br
1
Pros:

Só gostei da localização

Cons:

Não gostei do quarto,estava com cheiro insuportável de cigarro.
Pior experiência que tivemos.

2026-07-23 • via Nuitee
A
Aylen • solo_traveller • uy
8
Pros:

La cama era muy cómoda, el desayuno incluido fue muy rico

Cons:

Asegurarse que el mantenimiento sea hecho rápido para que las habitaciones no cuenten con una posibilidad de no tener seguridad en la puerta

2026-07-22 • via Nuitee
J
Juan • couple • cl
6
2026-07-22 • via Nuitee
G
Gaston • solo_traveller • uy
10
2026-07-22 • via Nuitee
N
Nicolas • couple • uy
10
2026-07-22 • via Nuitee
J
Joro3493 • solo_traveller • uy
10
2026-07-21 • via Nuitee
K
Kowaleski • solo_traveller • br
10
2026-07-21 • via Nuitee
M
María Alejandra • family_with_children • uy
8
2026-07-20 • via Nuitee
G
GCHP • solo_traveller • uy
1
ESTAFA HACIA MÍ PERSONA, LA GERENTE GIMENA MARTINEZ! ME ESTÁ DEJANDO EN LA CALLE. PÉSIMO GERENTE GI!
Pros:

Buenas noches; estoy esperando médico y aún no vienen porque con que me negaron asistencia MÉDICA NEGADA POR LA " PSEUDO GERENTE GIMENA / MARTINEZ" . VERGÜENZA DE LLAMAR A LA POLÍTICA CUANDO ELLA ES UN HOMBRE GIMENA MARTINEZ! ESTOY EN EL HOTEL URBANO ESPERANDO MÉDICO. YA LO PEDÍ HASTA HAY DEMORA. GRACIAS

Cons:

Es robó el dinero vendido para una acción por calumnias e injuria.
Espero asistencia y es NEGAR ASISTENCIA. PATÉTICO, ACÁ SE TIENE LA PSEUDO GERENTE GIMENA MARTINEZ. QUÉ SIGO AQUÍ CON MIS DOLORES.

2026-07-20 • via Nuitee
C
Carla • couple • uy
5
2026-07-20 • via Nuitee