Holiday Inn Express London Heathrow T5 by IHG

Hotels
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Holiday Inn Express
7.6 (5975 reviews)
London Road , Slough , gb
+44 1753 684001

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Convenient location
Cons:
Cleanliness issues
Heating problems
High parking charges

Categories

Cleanliness
6.1
Bad experience with cleanliness, as mentioned in reviews about dirty sheets and towels.
Service
9.1
Multiple mentions of helpful staff, particularly Elena and Anu, contributed positively to the service experience.
Location
8.6
Good location noted for convenience to airport and attractions.
Room Quality
6.1
Concerns raised about heating issues and lack of proper furnishings.
Amenities
7.1
Basic amenities available, but some aspects were lacking like cupboard space and proper bathroom ventilation.
Value for Money
7.6
Fair pricing for the location but some additional charges noted, like high parking fees.
Food and Beverage
8.6
Generally good feedback on breakfast and dinner experiences.
Overall Experience
7.6
Mixed feelings due to complaints but also positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:17

Property Description

Modern Holiday Inn Express Near Heathrow Terminal 5

Complimentary Breakfast and Outside Dining
Enjoy a delicious start to your day with our complimentary breakfast and savor the fresh air while dining outside.

Comfortable Rooms with Choice of Pillows
Relax in our modern bedrooms with your choice of soft or firm pillows, and refresh in the en suite bathroom with a power shower.

Great Room Bar and Lounge
Unwind at our onsite Great Room Bar and Lounge, offering a variety of food options in a cozy atmosphere from 18:00 to 22:30.

Book now to experience convenience and comfort at our modern Holiday Inn Express near Heathrow Terminal 5!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 5975 reviews
Cleanliness: 6.1
Service: 9.1
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 7.6
J
John vegard • family_with_children • no
6
Greit rent hotell.
Pros:

Enkel standard engelsk hotellfrokost. Greit til første måltid. Ikke norsk standard.

Cons:

Noen ansatte trivdes ikke i jobben sin.

2026-07-25 • via Nuitee
A
Abdul Aziz • couple • my
10
Perfect stay
Pros:

Location is great, good breakfast….

2026-07-25 • via Nuitee
Y
Yoko • family_with_children • gb
6
2026-07-24 • via Nuitee
S
Saira • couple • gb
10
2026-07-23 • via Nuitee
M
Mary • couple • us
5
2026-07-23 • via Nuitee
M
Mallory • couple • us
10
Pros:

I was really impressed with Muhammad’s excellent customer service and genuine care at the check-in counter.

Cons:

Parking fee is too high

2026-07-23 • via Nuitee
E
Eileen • couple • gb
4
Could wait to get in car to warm up
Pros:

Nothing

Cons:

It’s was very cold in the room

2026-07-23 • via Nuitee
J
John • couple • gb
7
2026-07-22 • via Nuitee
S
SHAUN • couple • gb
1
this hotel visit should be refunded as was not fit for purpose meaning i left without a shower
Pros:

breakfast bag was fine

Cons:

my shower leaked out the area so my entire bathroom was drenched ruining my hickes and hyde wash bag, the bathroom was unclean and waste water (urine) was present with the waste water all over the floor

2026-07-22 • via Nuitee
C
Carmenza • extended_group • us
7
Ok
Pros:

Staff

Cons:

The halls dirty
But my bed CLEAN

2026-07-21 • via Nuitee
R
Reema • solo_traveller • gb
10
Pros:

The staff were very helpful and polite.
The room was very clean and the bed was comfy.
Great easy location.

Cons:

Parking should be free if staying at the hotel overnight.

2026-07-20 • via Nuitee
R
Rohan • couple • gb
10
2026-07-19 • via Nuitee
J
Jackie • solo_traveller • ie
10
Pros:

Very clean with a brilliant breakfast.

2026-07-19 • via Nuitee
C
colin • couple • gb
5
2026-07-19 • via Nuitee
A
Alyssa • extended_group • us
1
Not even a convenient airport location, overpriced for very mediocre stay.
Cons:

I don't know what the T5 in the name stands for but it's not anywhere near terminal 5. And the restaurant/nightclub that is on property means you are going to be listening to music blasting until at least 2 am. Just what you want to deal with when you've been at 4 different airports in the last 36 hours and just looking for a break.. Also trying to pass off a room with a queen and trundle bed as a double twin, feels like you are getting fleeced.

2026-07-18 • via Nuitee
A
Andy • extended_group • tw
8
2026-07-16 • via Nuitee
C
Collin • couple • ca
8
Close to Heathrow and an outstanding breakfast.
Pros:

Great location near Heathrow that’s easy to access via the local bus service (First Bus). Best included breakfast I’ve ever experienced at a hotel.

Cons:

Shower floor was very slippery and a potential hazard.

2026-07-16 • via Nuitee
M
Manotteja • family_with_children • gb
8
Overall it was very good and enjoyable stay
Pros:

Good location. Nice and tidy rooms.

Cons:

There was no drinking water supply.

2026-07-16 • via Nuitee
R
Rita • solo_traveller • es
8
Pros:

La habitación y la limpieza.

Cons:

Que no hay guagua HaB que te lleva al hotel. Disculpa no recuerdo bien las letras exactas del autobús.

2026-07-14 • via Nuitee
Y
yeshayau • solo_traveller • il
10
2026-07-13 • via Nuitee