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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Packed lunches
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Lockers
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern Holiday Inn Express Near Heathrow Terminal 5
Complimentary Breakfast and Outside Dining
Enjoy a delicious start to your day with our complimentary breakfast and savor the fresh air while dining outside.
Comfortable Rooms with Choice of Pillows
Relax in our modern bedrooms with your choice of soft or firm pillows, and refresh in the en suite bathroom with a power shower.
Great Room Bar and Lounge
Unwind at our onsite Great Room Bar and Lounge, offering a variety of food options in a cozy atmosphere from 18:00 to 22:30.
Book now to experience convenience and comfort at our modern Holiday Inn Express near Heathrow Terminal 5!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not possible) and costs GBP 16 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for £10 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Perfect for overnight stay before going to airport, if you have a car there is parking but if you want to park later at night it fills up quickly but I always found a spot. In all for the price it wasn't the fanciest but did the job.
It does see it's share of tour busses and you have to time your breakfast time accordingly.
Staff were really nice and accommodating
The rooms are old and tired and you can smell cooking when you walked into the reception area really strong cooking smells
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I checked in at approximately 4:00 AM and had booked and fully paid for accommodation for 3 adults. However, upon arrival, the room provided had only two beds with no proper arrangement for the third guest.
When I raised this with the reception, I was informed that a roll-away bed would be provided. The bed supplied was extremely uncomfortable, very low in height, and had only a single mattress. The bedsheets and comforter were also not of acceptable quality, making it unsuitable for proper rest after an overnight journey.
Despite this, I did not escalate the issue further at the time due to fatigue from travel and used the arrangement provided. The night receptionist assured us that a proper room with three beds would be arranged after 8:00 AM, which we accepted in good faith.
However, this commitment was not honored. After multiple follow-ups, the morning staff had no awareness of any such arrangement. We were eventually shifted to another room only at around 10:00 AM.
This reflects a clear failure in delivering the confirmed booking arrangement and internal communication between staff. I therefore request a refund for one night’s stay, as the service provided did not match the booking made and paid for, and the agreed arrangement was not fulfilled in a timely manner.
nothing. it was absolutely disgusting and inhumane. i will be writing management
everything. did not clean their rooms (bathrooms are filled with scum and bed filled with hair), allow young girls to be abandoned and left alone in hotel rooms, force you to use toilets that don’t flush
We only stayed a few hours to shower and rest a bit ahead of late flights to Aust so my comments should be considered in that light. Slough is still a bit of hail to the airport (T5) but cheaper than closer options. The room was comfortable but there was a terrible musty odour - we couldn’t have stayed there overnight. It was fine for our purposes so we didn’t bring the problem to anyone’s attention (we didn’t have time). The receptionist was very polite and helpful when we checked in so it might’ve just been that room and they might’ve moved us if we’d asked.
The smell of the room was terrible and it also looks out to a carpark. But we were just heading to the airport so the later didn’t really matter.
Short drive from airport. Bus available to/from airport. Hotel was satisfactory. Helpful nice staff.
No issues
Nothing
The noise, food, booked a family room and the sofa bed was not made up and no one came the make it. Understaffed and breakfast wasn’t great
Cerca de todo! La parada de bus está al frente, el desayuno delicioso y el staff amable. Lo recomiendo mil veces.
The food was good.
There is no room service.
Close to the airport.
The food was not great.
Bed and room was relatively clean
Breakfast was empty, staff were rude, paid for car parking and when arrived told there was none and told to go find somewhere to park. Had to argue with car park staff and then reception to get a space I paid for! Very loud and noisy.
Nothing
Where should I start, the concept of cleaning is non existent, from the start, the breakfast plates where dirty , the cutlery is dirty with food particles from previous user, the hallways between rooms is dirty and smelling rotten
The worst is when we arrived after long travel around 12:30 , the receptionist said there is no rooms available until 2 if you want early check in pay 20 pounds ??? Like you just said there is no rooms ??? , also the parkings is 16 pounds per night which is pricy
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