Holiday Inn Express London Heathrow T5 by IHG

Hotels
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Holiday Inn Express
7.6 (6049 reviews)
London Road , Slough , gb
+44 1753 684001

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Convenient location
Cons:
Cleanliness issues
Heating problems
High parking charges

Categories

Cleanliness
6.1
Bad experience with cleanliness, as mentioned in reviews about dirty sheets and towels.
Service
9.1
Multiple mentions of helpful staff, particularly Elena and Anu, contributed positively to the service experience.
Location
8.6
Good location noted for convenience to airport and attractions.
Room Quality
6.1
Concerns raised about heating issues and lack of proper furnishings.
Amenities
7.1
Basic amenities available, but some aspects were lacking like cupboard space and proper bathroom ventilation.
Value for Money
7.6
Fair pricing for the location but some additional charges noted, like high parking fees.
Food and Beverage
8.6
Generally good feedback on breakfast and dinner experiences.
Overall Experience
7.6
Mixed feelings due to complaints but also positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:17

Property Description

Modern Holiday Inn Express Near Heathrow Terminal 5

Complimentary Breakfast and Outside Dining
Enjoy a delicious start to your day with our complimentary breakfast and savor the fresh air while dining outside.

Comfortable Rooms with Choice of Pillows
Relax in our modern bedrooms with your choice of soft or firm pillows, and refresh in the en suite bathroom with a power shower.

Great Room Bar and Lounge
Unwind at our onsite Great Room Bar and Lounge, offering a variety of food options in a cozy atmosphere from 18:00 to 22:30.

Book now to experience convenience and comfort at our modern Holiday Inn Express near Heathrow Terminal 5!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 6049 reviews
Cleanliness: 6.1
Service: 9.1
Location: 8.6
Room Quality: 6.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 7.6
A
Antoine • extended_group • bm
9
I just stayed overnight and I would definitely stay here again
Pros:

The breakfast was pretty good and enjoyable

Cons:

N/A

2026-08-16 • via Nuitee
C
ChowShi • solo_traveller • ca
9
2026-08-14 • via Nuitee
D
Dilip • family_with_children • gb
10
Pros:

Location

2026-08-14 • via Nuitee
L
Leesa • couple • gb
7
2026-08-14 • via Nuitee
G
Geanette • solo_traveller • gb
9
2026-08-14 • via Nuitee
P
Partap • solo_traveller • gb
10
2026-08-13 • via Nuitee
E
elisa • solo_traveller • it
7
2026-08-13 • via Nuitee
S
Sarah • solo_traveller • nz
8
A place to sleep.
Pros:

Comfortable beds

Cons:

The floor needed a clean and breakfast was a little average.

2026-08-12 • via Nuitee
A
Alma • family_with_children • no
9
Quick checked in and the cleaners attendance keep up our room every day and towels .
Pros:

We checked in late our checked in was so quick and very well guided on hand quickly given with key card and welcome drink a bottle of miniral water thank you very much to the swedish front disk personell takk så mycket.

Cons:

Nope

2026-08-12 • via Nuitee
A
Ahmed Al Siyabi • solo_traveller • om
2
Pros:

Only location

Cons:

Everything unexpected and the attitude of the staff especially duty manager his name Haseeib as i remember very badly talked to us and not helpful as we requested him to change the room due to air-conditioning not working.

2026-08-12 • via Nuitee
C
Carly • solo_traveller • gb
8
Reliable stay
Pros:

Can't go wrong with hotels of this calibre, it was clean, easy to find and high quality bedroom for your money.

Cons:

Car park is rather expensive for a single nights stay - over £10 for one night with check out at 8am! So be prepared for that cost if you are staying overnight.

2026-08-12 • via Nuitee
A
Ahmed Al Siyabi • solo_traveller • om
2
Hotel location is good but staff attitude very bad and in my opinion they need some courses how to..
Pros:

Location

Cons:

Chek in at night time with my family and Everything unexpected and the attitude of the staff especially duty manager his name Haseeib as I remember very badly talked to us and not helpful as we were requested from him to change the room due to air-conditioning not working.

2026-08-12 • via Nuitee
A
Abdalla • couple • us
10
I had a very pleasant stay.
Pros:

The hotel is conveniently located, clean, and well-maintained. The room was spacious and comfortable, the food was delicious, and the staff were friendly, welcoming, and helpful.

Cons:

I can’t think of anything I didn’t like; the property was welcoming and comfortable overall.

2026-08-11 • via Nuitee
G
Ganga • solo_traveller • gb
10
Pros:

Accessible facilities in the room

2026-08-11 • via Nuitee
J
James • solo_traveller • us
10
2026-08-11 • via Nuitee
V
Valerie • extended_group • bm
10
Perfect location
Pros:

It was ideal location

Cons:

Nothing

2026-08-10 • via Nuitee
R
Remo and Keri • couple • gb
7
2026-08-10 • via Nuitee
A
Andrew • couple • gb
10
2026-08-10 • via Nuitee
C
Chakraborty • extended_group • ae
8
2026-08-09 • via Nuitee
V
Vijay David • extended_group • gb
9
Good stay
Pros:

Good location
Good amenities

2026-08-08 • via Nuitee