Hyatt House San Jose-Silicon Valley

Hotels
•
Hyatt House
8.8 (395 reviews)
75 Headquarters Drive , San Jose , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious layout
Friendly staff
Convenient location
Good breakfast options
Cons:
Room cleanliness issues
A/C noise
Inconsistent housekeeping

Categories

Cleanliness
8.43
Some reviewers mentioned strong disinfectant smell and cleanliness issues during the stay.
Service
9.2
Many guests praised the staff for being friendly and helpful.
Location
9.24
Multiple reviews highlighted the convenient location near Levi Stadium and shopping options.
Room Quality
8.69
Rooms are spacious but some noted cramped setups and noise from A/C units.
Amenities
8.72
Amenities received mixed reviews but generally reported as satisfactory.
Value for Money
8.68
Good balance of cost and accommodations, with convenient services available.
Food and Beverage
8.73
Breakfast received mixed but generally positive feedback.
Overall Experience
8.7
Guests mostly enjoyed their stays with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:39

Property Description

Luxurious Amenities
Hyatt House San Jose-Silicon Valley offers a range of luxurious amenities for guests to enjoy, including a year-round outdoor pool and a fitness centre. Guests can also unwind with a refreshing drink at the on-site bar.

Comfortable Accommodations
Each room at the hotel is designed for comfort and convenience, featuring a flat-screen TV with cable channels, a private bathroom with free toiletries and a hair dryer. For guests looking for extra space and flexibility, select rooms come with a fully-equipped kitchenette and a separate living area.

Convenient Location
Conveniently located just 10 km from SAP Center at San Jose and with easy access to San Jose Convention Center and Levi's Stadium, Hyatt House San Jose-Silicon Valley is the perfect choice for both business and leisure travelers. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 395 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
L
Luis • couple • us
10
2026-09-19 • via Nuitee
D
Duong (John) • solo_traveller • us
9
Pros:

Brief say: N&N = Nice & New!
New: the facilities are new, clean. So we enjoyed our experience.
Nice: Staff are friendly, nice.
Plus: parking is convenient!
Thank you for providing good service!

2026-09-10 • via Nuitee
A
Amalia • couple • us
10
2026-09-06 • via Nuitee
T
Toni • couple • us
7
It was comfortable and the location was great
Pros:

Comfortable bed & bath

Cons:

Staff that didn’t always tell the truth, especially about pricing

2026-09-05 • via Nuitee
J
Jalissa • solo_traveller • us
10
2026-08-31 • via Nuitee
D
Diana • couple • us
10
2026-08-29 • via Nuitee
Z
Zaira • family_with_children • us
8
Great hotel and great location!
Pros:

Great hotel! Staff was able to check me in a bit early before our concert! Close to the Levi stadium, a mile a way!

Cons:

We found a few hairs on the pillow!

2026-08-27 • via Nuitee
A
Artem • solo_traveller • us
10
2026-08-26 • via Nuitee
D
DM • solo_traveller • us
10
overall
Pros:

Everything was excellent ! Loved the full size fridge!

Cons:

It would of been nice if the staff told us about where we could park on the spot instead of us asking around with other guests in the hotel and also about the breakfast hrs and about the Wi-Fi but other then that everything was excellent.

2026-08-24 • via Nuitee
J
Jose • couple • us
10
2026-08-23 • via Nuitee
M
Maria Fernanda • extended_group • us
10
2026-08-23 • via Nuitee
T
Teruo • extended_group • jp
10
2026-08-11 • via Nuitee
Косякова • family_with_children • us
10
Pros:

The property costs fairly. It was hard to find a good accommodation with two beds. This stay was comfortable with a tiny, but good furnished, kitchen.

Cons:

View was on parking lot.

2026-08-09 • via Nuitee
D
Dilay • couple • tr
8
2026-07-18 • via Nuitee
D
Dilay • solo_traveller • tr
8
2026-07-18 • via Nuitee
D
Dilay • couple • tr
7
2026-07-18 • via Nuitee
D
Discover702429 • Business
8
Excellent Service and a Great Stay
Pros:

Excellent Service and a Great Stay

I had a very positive stay at Hyatt House San Jose/Silicon Valley. What stood out most was the outstanding customer service. Everyone at the front desk was friendly, welcoming, and genuinely helpful. I arrived early in the morning, and they went out of their way to have my room ready much sooner than expected. Even though there had been an issue with my reservation being canceled, the staff handled everything professionally and efficiently, turning what could have been a stressful situation into a smooth check-in.

The room was comfortable and clean, and the hotel's overall atmosphere was welcoming.

One area where I think the hotel could improve is sustainability. I didn't notice a recycling bin in my room, and I would love to see more vegan food options and a water refill station with both still and sparkling water. I've seen this at other hotels, and it would be a convenient way to encourage guests to use reusable bottles while reducing plastic waste.

Overall, the exceptional service made this a great experience, and I would gladly stay here again. I left feeling well cared for and very satisfied with my stay.

2026-07-07 • via Tripadvisor
G
Gardner • couple • us
8
2026-07-07 • via Nuitee
Z
Z9955RIkents • NONE • Salt Lake City, Utah
10
Pleasantly Surprised in San Jose
Pros:

The Hyatt House in San Jose was an excellent place to stay during the USA-Bosnia and Herzegovina game in the FIFA World Cup. The room was need and had what we needed. I was surprised by the amenities, including the larger-sized fridge/freezer, induction stove, dishware, and dishwasher. We had ample room to live in and enjoy the short time in the hotel. All the staff were friendly, and the free breakfast was ready for us when we were ready.

2026-07-05 • via Tripadvisor
L
Louie • couple • us
10
Pros:

Proximity to everything I need

2026-07-03 • via Nuitee