PARKROYAL Serviced Suites Kuala Lumpur

Hotels
PARKROYAL Serviced Suites
8.4 (4921 reviews)
No. 1 Jalan Nagasari; Off Jalan Raja Chulan , Kuala Lumpur , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Lack of cleanliness
Noisy rooms

Categories

Cleanliness
7.61
Rooms still lack a lot of upgrades and cleanliness.
Service
9.08
Staff were very helpful with booking changes and generally friendly.
Location
9.12
Excellent location with easy access to Bukit Bintang and other amenities.
Room Quality
8.07
Rooms are spacious but need upgrades, with some noise issues.
Amenities
8.6
Good breakfast options and amenities like gym and pool.
Value for Money
8.56
Very good value for money considering the location and services provided.
Food and Beverage
7.61
Breakfast lacks variety and is overcrowded.
Overall Experience
8.58
Overall a delightful stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Luxurious Self-Catering Suites
Indulge in fully furnished suites with modern amenities and separate dining and living areas.

Relaxation and Recreation
Unwind at the resident lounge, sauna, and two outdoor swimming pools. Kids can have fun at the play area while adults can stay active in the fitness center.

Convenient Location
Explore Kuala Lumpur's attractions with ease, located a short walk from Raja Chulan Monorail station and popular shopping areas.

To experience comfort and convenience at PARKROYAL Serviced Suites Kuala Lumpur, book your stay now.

Important information:

From 1st January 2023, a tourist tax of MYR 10 per room per night is applicable to all foreign guests. If you choose to pay at the property upon your arrival, you will have to pay the tourist tax directly at the property. If you pay for your reservation via Booking.com, we will collect this tax from you directly.

This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card and SAME credit card upon check-in or valid permanent residents MY PR Card are exempted.

Guests with a complete 2 doses of vaccination are allowed to check in and are required to display their Digital Vaccination Certificate upon arrival and ensure they wear a mask while they are in the public areas.

We are happy to advise you of our signature safety and hygiene program - PAN PACIFIC CARES, for your better comfort while staying with us.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for MYR 86.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4921 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
F
Farah couple my
10
Keep it up
Pros:

Goods

Cons:

V goods

2026-06-13 via Nuitee
N
Nat couple my
10
2026-06-13 via Nuitee
L
Lalitha couple my
10
Highlyy recommended! ⭐⭐⭐⭐⭐
2026-06-13 via Nuitee
H
Helga solo_traveller sg
10
Very convenient and accommodating. The staff always help me send my grab food order to my room.
2026-06-13 via Nuitee
L
Lalitha couple my
10
Highlyy recommended! ⭐⭐⭐⭐⭐
Pros:

Had a wonderful stay at PARKROYAL Serviced Suites Kuala Lumpur! The staff were friendly, helpful, and welcoming throughout our stay. I accidentally made a mistake with my booking, but one of the staff members patiently guided me through the process and helped resolve it smoothly, which I truly appreciated.

The complimentary breakfast was great, with plenty of delicious options to choose from, and the free parking was a big plus. The studio suite was very convenient for our stay with a 1-year-old baby, and having basic amenities like a kettle, microwave, and fridge made everything much easier.

The location is excellent, with KL Tower, shopping malls, restaurants, and many attractions nearby. Overall, it was a fantastic experience, and I would definitely stay here again.

2026-06-13 via Nuitee
A
ALI couple sa
8
Pros:

ممتاز قريب السنتر

2026-06-13 via Nuitee
A
Ali couple sa
10
Pros:

الغرفة جدا واسعة

2026-06-13 via Nuitee
Y
Yukari solo_traveller jp
8
2026-06-13 via Nuitee
S
Samia couple es
10
Excellent séjour, à refaire
Pros:

La propreté, le personnel était très agréable et présent et la variété du buffet du petit déjeuner
L’emplacement au point d’intérêt

Cons:

Dommage que j’ai pas pris un suite avec balcon et plus haut
Mais c’était aussi impressionnant

2026-06-12 via Nuitee
S
Shinobu solo_traveller jp
9
2026-06-12 via Nuitee
C
Célia solo_traveller fr
10
2026-06-12 via Nuitee
H
Hera solo_traveller pk
10
Pros:

We had a very comfortable stay thanks to the wonderful staff at Parkroyal. The best point was the cleanliness of the hotel.

Cons:

Nothing. We loved everything.

2026-06-12 via Nuitee
F
Frank couple de
10
Perfekte Unterkunft für unseren 3-tägigen Aufenthalt
Pros:

Sehr geräumig, sauber und modern

Cons:

Nichts

2026-06-11 via Nuitee
H
Hyder couple pk
10
Excellent stay, thoughtfuly designed spacious rooms, excellent location.
Pros:

Everything was great, staff was response, place was clean and well situated.
The cleaning staff was "EXCEPTIONALLY" helpful.
I was in 1906 and the cleaning staff in general, and the one person assigned to my floor in particular was exceptionally good natured, helpful and worthy of commendation.

Cons:

Neither of these are critiques but I think addressing these could polish the next guest's experience.

Everytime I showered - when I closed the shower the shower head would fall off / dangle. I think it has something to do with the pressure immediately releasing. But it scared me everytime it happened.

The rooms are also exceptionally great, the lightning is amazing.

But there isn't a clear divide b/w the bedroom and lounge so sometimes the lounge light would seep into the bedroom and could affect the sleep of the person in the bed if the other person has to work late into the night, for example.

2026-06-11 via Nuitee
M
Mouad93 solo_traveller dz
10
Pros:

Very kind and helpful staff
Excellent service

2026-06-11 via Nuitee
C
Chuck Lee couple tw
7
Pros:

I enjoy the location and conveniences it offered. Staffs are well trained, even let us check-in 3 hours earlier than normal hour. A lot of stores are just nearby where you can get adaptors, fruits and drinks easily. I had a hair cut in a man hair shop just 3 minutes walking distance. I really enjoy to stay in this hotel.

Cons:

Only one thing I like to complain a little about. I think the bed is not clean enough for me. Even it looks clean but me and my wife feel itchy on our body. Not sure if it was caused by bed, but this is our guess.

Still, we highly recommend you guys to stay in this hotel.

2026-06-11 via Nuitee
H
Hiromitsu solo_traveller jp
9
とても良い宿泊でした
Pros:

親切なサービススタッフ

Cons:

特になし

2026-06-10 via Nuitee
C
charisse couple au
7
2026-06-10 via Nuitee
許嘉莉 solo_traveller tw
9
Pros:

一切都很好,早餐也算便宜,旁邊有7-11對面有KK超商,離鬧區很近。

Cons:

唯一美中不足是跟飯店裡的Tourdesk訂車到機場,99RM比Grab貴許多,司機卻邊開車邊頻繁看手機回訊息,揉眼睛打哈欠,缺乏專業素養,看在安全送達的份上就算了。

2026-06-10 via Nuitee
A
Abdulhadi solo_traveller sa
1
2026-06-10 via Nuitee