PARKROYAL Serviced Suites Kuala Lumpur

Hotels
•
PARKROYAL Serviced Suites
8.4 (5088 reviews)
No. 1 Jalan Nagasari; Off Jalan Raja Chulan , Kuala Lumpur , my
+60 3-2709 1000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Lack of cleanliness
Noisy rooms

Categories

Cleanliness
7.61
Rooms still lack a lot of upgrades and cleanliness.
Service
9.08
Staff were very helpful with booking changes and generally friendly.
Location
9.12
Excellent location with easy access to Bukit Bintang and other amenities.
Room Quality
8.07
Rooms are spacious but need upgrades, with some noise issues.
Amenities
8.6
Good breakfast options and amenities like gym and pool.
Value for Money
8.56
Very good value for money considering the location and services provided.
Food and Beverage
7.61
Breakfast lacks variety and is overcrowded.
Overall Experience
8.58
Overall a delightful stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:55

Property Description

Luxurious Self-Catering Suites
Indulge in fully furnished suites with modern amenities and separate dining and living areas.

Relaxation and Recreation
Unwind at the resident lounge, sauna, and two outdoor swimming pools. Kids can have fun at the play area while adults can stay active in the fitness center.

Convenient Location
Explore Kuala Lumpur's attractions with ease, located a short walk from Raja Chulan Monorail station and popular shopping areas.

To experience comfort and convenience at PARKROYAL Serviced Suites Kuala Lumpur, book your stay now.

Important information:

From 1st January 2023, a tourist tax of MYR 10 per room per night is applicable to all foreign guests. If you choose to pay at the property upon your arrival, you will have to pay the tourist tax directly at the property. If you pay for your reservation via Booking.com, we will collect this tax from you directly.

This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card and SAME credit card upon check-in or valid permanent residents MY PR Card are exempted.

Guests with a complete 2 doses of vaccination are allowed to check in and are required to display their Digital Vaccination Certificate upon arrival and ensure they wear a mask while they are in the public areas.

We are happy to advise you of our signature safety and hygiene program - PAN PACIFIC CARES, for your better comfort while staying with us.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for MYR 86.40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5088 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
M
Mark • solo_traveller • nz
7
2026-07-25 • via Nuitee
M
Mhd Zaher • family_with_children • ae
5
Just ok
Pros:

Location

Cons:

Breakfast was poor and cleanliness was not the best

2026-07-25 • via Nuitee
N
noor shuhada • couple • my
9
2026-07-24 • via Nuitee
R
Ram • solo_traveller • fj
10
2026-07-23 • via Nuitee
T
Tomoyo • couple • jp
7
設備が古い
Pros:

部屋が広い

Cons:

シャワーがすぐぬるくなる。

2026-07-21 • via Nuitee
P
Puteri • family_with_children • my
10
Pros:

Really big for us and so comfy

2026-07-21 • via Nuitee
T
Tamjid • solo_traveller • tr
10
2026-07-21 • via Nuitee
A
A7MED • couple • ae
6
Pros:

The room was big, the breakfast was pleasant and the location is great because everything was in a walking distance.

Cons:

The AC of the room looked quite old

2026-07-20 • via Nuitee
Šárka • extended_group • cz
8
Opakovaně se vracím.
Pros:

Pětihvězdičkový hotel sice vypadá jinak :-)), ale mám to tady ráda. Rychlá wi fi, super rychlé výtahy (to je u mnohopatrových hotelů skoro výjimka). Slušná snídaně, hlavně ovoce. Vždycky ocením skvělou postel, ty matrace tady nemají chybu. I když to člověk moc nevyužije, kuchyňka je prima, hlavně velká lednice a mikrovlnka. A velký obývací prostor je pohodlný, na rozdíl od mnoha asijských hotelů je tady spousta úložného prostoru. Kvalitní ručníky, denně uklizeno.

Cons:

Už by to chtělo menší upgrade sprchového koutu, jinak vše v pohodě. Vždycky objednávám twin rooms a vždycky dostaneme double. Podezřívám hotel, že twin rooms vůbec nemají, ha ha ha. Ale řekli jsme si o separé deku a spalo se v pohodě. Kdyby byla umytá okna, výhled by byl ještě lepší. A pár lehátek k hornímu bazénu a je to dokonalý! :-).

2026-07-20 • via Nuitee
P
Paul • couple • au
10
Very comfortable and enjoyable 3 night stay.
Pros:

The room was very spacious and confortable with all of the facilities that we required. The breakfast was excellent and the location was great...only 8 minutes by walk from downtown KL.

2026-07-20 • via Nuitee
S
Sreejith Chirayath Ajithkumar • solo_traveller • in
9
2026-07-19 • via Nuitee
E
Eva • family_with_children • be
9
Aanrader voor meerdere dagen
Pros:

Ligging in centrum en bij metro, ontbijt, mooie kamer met alles voorzien.

Cons:

Niets

2026-07-19 • via Nuitee
S
Stephanie • couple • fr
8
Pros:

La grande chambre avec cuisine
La piscine sur le toit
La localisation

Cons:

Un petit manque de propreté

2026-07-17 • via Nuitee
A
AL KHARUSI • couple • om
8
Pros:

إقامة جيدة موقعه ممتاز

2026-07-17 • via Nuitee
D
Darren • couple • us
4
Not what I was expecting and would love a redo somewhere else
Pros:

The staff unfortunately was the only thing I liked

Cons:

Most everything. It started off with unclean furniture, sofa and sheets. Th innovation was full of rats and dodgy activities.

2026-07-16 • via Nuitee
G
Gonçalo • extended_group • pt
8
2026-07-16 • via Nuitee
S
Sarahaizad • solo_traveller • my
9
Excellent stay
Pros:

The suites and the location, walking distance to pavilion and restaurant is nearby

Cons:

Traffic jam. Call uber and it took longer time than walking. Pavilion is just nearby

2026-07-15 • via Nuitee
N
Nazir • couple • za
8
2026-07-15 • via Nuitee
S
Shaikh M. Mohsin • solo_traveller • pk
10
Pros:

The surrounding area and the hotel room

Cons:

The construction near the hotel

2026-07-15 • via Nuitee
T
Thomas • family_with_children • au
9
Overall happy with the stay.
Pros:

Room was well furnished and maintained, good accessibility to all amenities. Breakfast was good with a variety of options for all people.

Cons:

Pool was closed due to weather; it was very disappointing as the kids were forced to stay indoors.

2026-07-15 • via Nuitee