Days Inn Maidstone

Hotels
•
Days Inn
7.2 (4107 reviews)
Maidstone Motorway Service Area, Junction 8, M20 , Maidstone , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.13
Some guests reported issues with room cleanliness and maintenance, including rust and odd smells.
Service
8.1
Multiple reviews commend the friendly and accommodating staff.
Location
8.14
Guests appreciate the convenient location near major transport routes.
Room Quality
6.59
Rooms were generally deemed comfortable but there were mixed feelings about noise and amenities.
Amenities
6.82
Basic amenities are available, but some guests noted lack of microwaves and mini-fridges.
Value for Money
7.58
Most reviews highlight the great value for the price paid.
Food and Beverage
7.13
The availability of tea and coffee was appreciated, but specifics on food quality were not detailed.
Overall Experience
7.1
Overall, guests reported a pleasant experience with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:20

Property Description

Convenient Location and Amenities

Located just off the M20 motorway, Days Inn Maidstone offers free parking and Wi-Fi. The hotel is a short walk from Hollingbourne Railway Station, providing easy access to various destinations.

Comfortable Rooms and Services

Rooms feature bathrooms with baths and showers, lounge chairs, hairdryers, and tea/coffee making facilities. With a 24-hour reception, guests can enjoy convenience and assistance whenever needed.

Dining Options and Nearby Attractions

Guests can dine at the on-site Restbite restaurant and Costa Coffee. The hotel also offers English, continental, and children’s breakfasts. Nearby, The Mall shopping centre, Mote Park, and Bearsted Golf Club provide entertainment and leisure options.

Book your stay at Days Inn Maidstone for a convenient and comfortable experience.

Important information:

Please note that arrival outside check-in hours is possible upon a surcharge of EUR 20. All requests for late arrival are subject to confirmation by the property.

Please note that leaving outside check-out hours is possible upon a surcharge of EUR 20. All requests for early check-out are subject to confirmation by the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 4107 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 6.82
Value for Money: 7.58
Food and Beverage: 7.13
Overall Experience: 7.1
V
Vivian • family_with_children • de
8
2026-10-17 • via Nuitee
G
Gillian • couple • gb
1
Don't book without finding out about the building site!!!
Pros:

The staff were friendly, good to have tea and coffee in the room. clean linen and towels. Great to have a receptionist on hand despite our late time arrival.

Cons:

Booked on the day as we were exhausted and it offered late check out. Not told at any time either on the Booking.com site or on check in, that we were literally next to a building site where they could start at any time they liked. We were put in a room less than 3 meters from where they were working. The workmen arrived, and after a laugh and a chat, they started using a mechanical digger on caterpillar tracks at day break, and as it's a non-residential area. it's allowed. The machine was not only close, but as it above the level of the room window it felt and sounded like it was in the room. When I booked, it showed 3 other easily accessible rooms available at the hotel so I can't see why they had to put us at the nearest possible point to the contractors. The rest of the building angles away from the works and even the other side of the hotel corridor would have given a sound barrier between us and the contractors. The "Accessible bathroom" door was stuck part way open a wheelchair would not fit through. Couldn't risk having a shower the night we arrived as sign beside the bathroom said steam may set off fire alarm. Did notify the cleaners of our complaint, as they were the only staff around when we checked out early, despite advertising 24 hour front desk. ( no point trying to have coffee in the room with noise and people outside the window)The cleaners told us there wouldn't be anyone on the desk before 3pm, but they would notify the duty manager of our complaint. Booking.com can check and they will see I've never posted such a negative review. I wasn't expecting a 5 star stay in a budget hotel. I was expecting to be able to sleep past 6;30am and use a hot shower. I could have said a than I have.

2026-10-16 • via Nuitee
M
Mihails • solo_traveller • gb
8
2026-10-16 • via Nuitee
S
Stephenson • family_with_children • gb
10
Pros:

Staff are very helpful

Cons:

Nothing

2026-10-16 • via Nuitee
M
Marius • solo_traveller • ro
9
2026-10-16 • via Nuitee
O
Oksana • couple • gb
9
2026-10-15 • via Nuitee
I
Ian Gruncell • couple • gb
5
Pros:

Location

Cons:

Not very clean. Very run down.

2026-10-15 • via Nuitee
C
Chadington • solo_traveller • gb
6
Was ok average
Cons:

I didn't like been charged twice . Was told by staff booking . Com had problem with there site which was a lie and had to pay again at the hotel and the money wasn't returned to date

2026-10-15 • via Nuitee
D
Darren • solo_traveller • gb
10
Love
Pros:

Love

Cons:

Love all

2026-10-14 • via Nuitee
P
Perry • solo_traveller • gb
8
2026-10-14 • via Nuitee
A
amanda • solo_traveller • gb
10
Friendly and welcoming
Pros:

Friendly staff. Amanda the manager was lovely. Very dog friendly which was great

Cons:

Nothing

2026-10-14 • via Nuitee
R
Robert • couple • gb
7
Pros:

Cleanliness of room
Clean towels

Cons:

Fire alarm broken and not replaced. Problem turning on TV
One light not working

2026-10-14 • via Nuitee
M
Mahamed • couple • nl
10
2026-10-14 • via Nuitee
S
Stucken • couple • gb
5
2026-10-13 • via Nuitee
D
David • solo_traveller • gb
5
Pros:

Situation.the young man at reception was very pleasant and helpful. He helped us remove rooms when we told him about the bathroom

Cons:

We could not remove plug frpm basin. Next room we had, had no plug in basin. However we did not want to move rooms again

2026-10-12 • via Nuitee
A
Anne • solo_traveller • gb
7
Pros:

Friendly receptionist, clean and spacious room and bathroom. Comfortable beds.

Cons:

No plug for the washbasin. No fresh milk, no biscuits. Bathroom decor shabby.

2026-10-12 • via Nuitee
T
Trevor • solo_traveller • gb
9
2026-10-12 • via Nuitee
K
Kathy • couple • gb
3
Cheap but could been clean.
Pros:

It was in a good location on our way to the tunnel

Cons:

Very dirty. Didnt want to take a shower in the bathroom it was stained and dirty and it was full of insects. Had to kill about 5 before I could sleep in the room.

2026-10-11 • via Nuitee
J
Jason • solo_traveller • gb
7
Great value
Pros:

Very good price for a 1 night stay and situated within the services. Staff and room very good

2026-10-11 • via Nuitee
V
Viveca • solo_traveller • gb
7
Better than expected
Pros:

Friendly and happy to help, seem to like dogs too.

Cons:

Noise from outside

2026-10-10 • via Nuitee