Residence Inn by Marriott Cincinnati Downtown/The Phelps

Hotels
•
Residence Inn
9.4 (464 reviews)
506 East 4th Street , Cincinnati , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Rooms need updating
Weird smell in bathroom

Categories

Cleanliness
8.64
Rooms were clean but there was a weird smell in the bathroom, indicating a need for improvement.
Service
9.99
Staff, especially Karen, received high praise for their kindness and professionalism.
Location
9.65
Great location with beautiful views and proximity to attractions was frequently mentioned.
Room Quality
8.6
Rooms were described as spacious and comfortable but noted to be somewhat dated.
Amenities
9.13
Free breakfast and good facilities mentioned positively.
Value for Money
9.59
Overall positive sentiment with high likelihood of returning indicates good value.
Food and Beverage
9.64
Dinner service was praised and breakfast was described as bountiful.
Overall Experience
9.99
Overall satisfaction with the hotel and willingness to return reflect a great experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:01

Property Description

Convenient Location
Situated in Cincinnati’s bustling Business District, just a short stroll away from US Bank Arena and the Great American Ballpark, the Downtown Cincinnati Residence Inn offers a prime location for both business and leisure travelers.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring complimentary Wi-Fi, cable TV with HBO, and a fully furnished kitchen. Start your day right with a delicious hot continental breakfast and unwind in front of a flat-screen TV after a busy day of exploring the city.

Top-Notch Facilities
Stay active in our gym, stay productive in the business center, and socialize at our on-site bar - all within the smoke-free environment of our hotel. Whether you're here for work or play, we have everything you need for a memorable stay.

Ready to experience the best of Cincinnati? Book your stay at Residence Inn Cincinnati Downtown now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CVG

Location

Guest Reviews

9.4
Based on 464 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.59
Food and Beverage: 9.64
Overall Experience: 9.99
B
Bartosz • solo_traveller • pl
7
Pros:

Location

Cons:

Breakfast . No vegetables, poor choice

2026-10-25 • via Nuitee
G
Gayle • extended_group • us
10
Accessible to downtown tourist spots. Lovely rooftop! Great food!
2026-10-20 • via Nuitee
P
Pat • couple • us
8
Pros:

Location good. Rooftop bar great, but could use a bit broader food menu. Staff was outstanding. Room condition good.

Cons:

Room A/C was below expectation.... it was either off, on a set A/C temp, or on a set Heat temp. TV in bedroom did not work. Lots of outside noise in the early morning.

2026-10-11 • via Nuitee
L
Leah • family_with_children • us
10
2026-10-07 • via Nuitee
M
Marlis • extended_group • us
10
2026-09-14 • via Nuitee
D
Deborah • couple • us
9
Cons:

The mattress on the bed was the most uncomfortable I have ever tried to sleep on. I ended up trying to sleep on the couch which was also uncomfortable

2026-09-10 • via Nuitee
P
Peveler • couple • us
9
wonderful stay, wish could have stayed longer
Pros:

went for rooftop party for 50th fireworks anniversary, view was amazing, had a spectacular time!

Cons:

just one set of elevators but was not that bad

2026-09-08 • via Nuitee
S
Samantha • couple • us
10
We will be back!
Pros:

Location was great and all staff that we encountered we very nice

2026-08-24 • via Nuitee
5
527suzyb • Family • Bedford, New Hampshire
10
Boutique Character, RI Amenities
Pros:

Not your typical Residence Inn, The Phelps boasts a boutique feel with historic character while still offering the expected RI amenities. Our spacious one-bedroom suite with two queen beds comfortably held our family with two teens for five nights, with great views of Lytle Park and the Ohio River from both windows. The hotel was immaculate with friendly staff and a high-quality breakfast with a good variety of hot items rotating throughout our stay. Parking is valet-only but car retrieval was noticeably friendly and prompt. The location was easily walkable to The Banks and Great American Ballpark, and a stop for the free Cincinnati Connector streetcar was a few blocks away. The Phelps was a fine choice for a stay in downtown Cincinnati.

2026-08-19 • via Tripadvisor
C
Curtner • solo_traveller • us
8
Pros:

The view

Cons:

Found some candy on the floor as soon as we walked in and the room was a little stuff. And I went down to get a pop and was charged 17.95 to my room. I wouldn't have got it if I had know it was that much

2026-08-14 • via Nuitee
T
Taylorphilips98 • Family • Culver City, California
10
Lovely Stay! We will return!
Pros:

Beautiful hotel! Lovely room, clean, and quiet.
My husband and I would like to give a shout-out and thank you to Naz and Joy at the front desk, as well as Jamarkis, the valet. Naz was gracious when I called ahead with questions. When we arrived, all three were warm and welcoming. Marriott! Give these three wonderful folks a great review for their record as well as a raise. Naz, Joy, and Jamarkis, you truly understand the meaning of customer service. Thank you! Chiqeeta and Craig Jameson

2026-08-09 • via Tripadvisor
K
Kelly • couple • us
10
2026-08-06 • via Nuitee
C
Chris • family_with_children • us
10
2026-08-06 • via Nuitee
P
Passenger53942407420 • Friends getaway
2
Treat you like a wallet, not a guest.
Pros:

Booked in February, $325 for one night, just told today that I have to pay $175 to get to the roof on the night of my stay, which is why I booked the hotel on this date. This is a listed amenity, shame on you, why wasn't I told earlier?? Hotel will do NOTHING to help out. Why stay here when there are hotels that treat their guests with respect, not like a wallet.

2026-08-04 • via Tripadvisor
S
Stephen • solo_traveller • us
10
Pros:

excellent breakfast. pleasantly surprised by the quality of the room. staff were very helpful.

2026-08-04 • via Nuitee
S
Shawn • couple • us
8
Pros:

good

Cons:

no pool

2026-08-03 • via Nuitee
A
angelayH1464JX • Solo travel • Stonecrest, Georgia
10
Spacious Suites
Pros:

I only stayed for one night based on availability. I booked the 1 bedroom-Queen suite. The suite was spacious, and clean. In walking to Paycor stadium. Great location. I will definitely stay at this location again.

2026-07-29 • via Tripadvisor
B
billbO1240FM • Friends getaway
10
Visit Tynisa at the bar or you’ll miss out!
Pros:

Tynisa was as terrific as could be - friendly, engaging and full of smiles at the bar. Our friends remembered her from at least last year if not more and she remembered them. They have been going back to Cincy and this hotel for 3 years now for a very special celebration.

2026-07-29 • via Tripadvisor
G
GoPlaces15922708782 • Family
10
Exceeded my expectations
Pros:

Location was perfect about a 10min walk but wasn’t too bad. Rooms were cleaned and updated. Rooms had a full kitchen which was a plus! Staff were very polite and helpful ALL OF THEM!!! Breakfast was on point and had a variety to choose from. 10/10 Definitely recommend! You won’t be disappointed!!!

2026-07-28 • via Tripadvisor
D
Dana • extended_group • us
8
Pros:

Location was convenient to downtown. Facilities were clean. Only issue was

2026-07-24 • via Nuitee