Hotel Matelote

Hotels
8.6 (1137 reviews)
Haarstraat 11a , Antwerp , be

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Luggage storage
Cycling
Safety deposit box
See all facilities

Review Highlights

Pros:
Welcoming staff
Great location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7.81
Multiple reviews mention issues with cleanliness; rooms not very clean.
Service
9.28
Many guests praised the friendliness and helpfulness of the staff.
Location
9.82
Great location mentioned repeatedly; ideal for accessing city attractions.
Room Quality
8.27
Rooms were comfortable, though some felt they could be cleaner.
Amenities
8.3
Basic amenities provided, though some guests noted improvements could be made.
Value for Money
8.76
Good price-context in relation to location and services.
Food and Beverage
7.81
Breakfast options were simple but satisfactory; some guests desired more choice.
Overall Experience
8.78
Overall, guests enjoyed their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-27 13:40

Property Description

Luxurious Design and Historic Architecture:
Experience the perfect blend of luxury and history at our elegant boutique hotel, where 16th-century architecture meets modern design just a stone's throw away from the iconic Grand Place.

Comfort and Convenience:
Indulge in the comfort of our rooms equipped with free wired internet, flat-screen TVs, coffee and tea making facilities, and luxurious Spa Collection toiletries. Everything you need for a relaxing stay.

Charming Amenities:
Relax in our inviting lounge with a cozy fireplace or unwind in the intimate courtyard, offering a peaceful retreat in the heart of the bustling city.

Book your stay at Matelote Hotel now and immerse yourself in the beauty of Antwerp, with major attractions and shopping districts just steps away.

Important information:

Please note when booking more than 3 rooms, different policies and additional supplements may apply.

The property is located in a building with no elevator.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 1137 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
C
Celine • solo_traveller • fr
9
Très agreable
Pros:

Accueil parfait, excellent emplacement, très bon rapport qualite prix, chambre conforme, propre zt agreable

2026-06-17 • via Nuitee
A
Anne • couple • ca
9
2026-06-17 • via Nuitee
G
Garlnd • solo_traveller • us
5
Good location, staff was great, rooms left little to be desired.
Pros:

Eric was a wonderful host and the breakfast was very nice.

Cons:

The room was shabby and in need of repairs.

2026-06-16 • via Nuitee
M
My Anh • family_with_children • be
9
l'hôtel est super bien situé, Érik le patron est super passionné et aimable.
2026-06-15 • via Nuitee
C
Colette • solo_traveller • se
7
2026-06-14 • via Nuitee
G
Gorhony-Verhoeven • solo_traveller • nl
10
2026-06-13 • via Nuitee
S
Sandrine • family_with_children • nl
8
2026-06-13 • via Nuitee
D
david • extended_group • gb
7
Good budget hotel
2026-06-13 • via Nuitee
N
Nico • couple • be
7
2026-06-10 • via Nuitee
A
Anouk • couple • nl
8
Fijn hotel voor weekendje Antwerpen
Pros:

Charmant, sfeervol, vriendelijk personeel

2026-06-08 • via Nuitee
U
Undine • solo_traveller • de
10
Pros:

Zentrale, trotzdem ruhige Lage, persönliche Begrüßung, geschmackvoll eingerichtetes Zimmer

2026-06-08 • via Nuitee
A
Ana • solo_traveller • es
8
Pros:

La ubicación y la amabilidad del dueño

Cons:

Las escaleras que hay que subir a la habitación son muy empinadas

2026-06-06 • via Nuitee
A
Andrew • solo_traveller • gb
8
Unbeatable location
Pros:

Ideal location and the owner was very helpful

Cons:

Nothing really

2026-06-04 • via Nuitee
D
Dirk • couple • de
7
2026-06-02 • via Nuitee
T
Thomas • solo_traveller • de
8
Pros:

Sehr ruhige Lage, obwohl mitten Im historischen Stadtkern. Sehr freundliches und hilfsbereites Personal.0

2026-05-30 • via Nuitee
H
hanna • extended_group • ch
8
2026-05-28 • via Nuitee
P
Patricia • solo_traveller • nl
8
Pros:

Lokatie

2026-05-28 • via Nuitee
B
Bettina • couple • ch
9
Zentral, unkompliziert und sehr sauber
Pros:

Sehr zentral und top Personal. Hotel hat viel charme und man fühlt sich wirlich wie im 16 jahrhundert:-) aber super geschlafen!

Cons:

Es ist wirklich eine sehr steile Treppe (steht auch so in der Beschreibung), sonst aber gar nichts zu bemängeln!

2026-05-27 • via Nuitee
J
jolan • solo_traveller • nl
8
Okay
Pros:

Location, the loft, the staff

Cons:

It is all a bit old and worn, and we even had the most expensive room. Price wise it was okay but dont expect the most beautiful design. Staff was super nice though, as is the location!

2026-05-27 • via Nuitee
G
Gerk Jan • couple • nl
9
Super verblijf mogen meemaken
Pros:

Matelote ligt op prachtige locatie in het oude centrum

Cons:

Niets

2026-05-26 • via Nuitee