Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious breakfast
Cons:
Small rooms
Noise from outside

Categories

Cleanliness
8.5
Some reviews mentioned cleanliness positively, but inconsistencies with room service quality observed.
Service
9.5
Staff were described as very helpful and attentive, enhancing the overall experience.
Location
9.5
Many reviews praised the location for its proximity to key attractions.
Room Quality
8.5
Rooms described as cozy but a bit small, affecting overall comfort.
Amenities
8.5
Limited amenities mentioned; available options rated positively but some gaps noted.
Value for Money
8.5
Some guests felt the price was slightly high for value received, particularly regarding noise.
Food and Beverage
9.5
Food quality received high praise, with breakfast highlighted as delicious.
Overall Experience
9.5
Overall positive experiences, despite some issues, leading to strong recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:10

Property Description

Charming Terraced Garden and Panoramic Views

In a renovated pre-colonial house from 1630, El Balcon offers a charming terraced garden and picturesque views of Cusco from every room. Guests can unwind on rustic wood gallery balconies, enjoying the scenery while sipping on Coca tea.

Cozy Rooms with Regional Decor

The rooms at El Balcon are adorned with natural fabrics and regional décor details, some featuring private balconies and seating areas with beautifully crafted furniture. Each room comes with a private bathroom, and laundry services are available.

Convenient Amenities and Proximity to Saqsaywaman

Guests can start their day with a delicious Continental breakfast and take advantage of free Wi-Fi. Additionally, the hotel offers Machu Picchu excursions and massage sessions. Located just a 20-minute walk from the Saqsaywaman archeological site, El Balcon is the perfect retreat in Cusco.

Book your stay at El Balcon now and experience the charm and comfort of this historic property.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 710 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 9.5
J
jeremy extended_group ca
10
Great place to stay, close to everything but still quiet.
Pros:

Convenient location. The rooms were clean and very well decorated. The breakfast was excellent, would definitely recommend.

2026-07-19 via Nuitee
E
Eyüp couple de
10
2026-07-16 via Nuitee
B
Branka solo_traveller pt
9
2026-07-07 via Nuitee
P
Patricia solo_traveller es
8
2026-07-06 via Nuitee
W
William couple gb
8
Pros:

Excellent location and helpful staff. The kitchen staff for the breakfast were very friendly. The hotel has been recently renovated so the rooms are clean and modern.

Cons:

The WiFi was not very strong in our room. The heating was a portable heater and a couple of times it could have been a little warmer. I would recommend the hotel place air fresheners in the bathroom as at times it did get a bit smelly. I think that was down to the water though and not the the cleanliness, which we had no problem with.

2026-07-05 via Nuitee
D
David solo_traveller be
6
Clean room and hotel but pricey for room without windows
Pros:

Nice garden, great bed and very clean room and bathroom!

Cons:

Room without window while garden view was promised. Garden view only possible with open front door.

Room without a window for a price of more than 100 dollars per night is overpriced.

2026-07-01 via Nuitee
A
Anneleen extended_group be
9
2026-07-01 via Nuitee
D
DAVID couple es
8
Hotel con encanto
Pros:

Es un alojamiento con mucho encanto. Las camas son muy cómodas y el personal muy amable.

Cons:

El desayuno podría ser mejor aunque no está mal.

2026-06-28 via Nuitee
D
DAVID couple es
8
2026-06-28 via Nuitee
R
Rachelle solo_traveller au
10
Pros:

Absolutely loved this hotel. The location was great as we could just walk to anything we wanted to see! Staff were so helpful and so nice!
The breakfast was sooo good!!!! Loved it !

Cons:

I think the rooms could be more noise proof ?

2026-06-27 via Nuitee
F
Fraser couple au
8
Nice accommodation not far from main square with lovely friendly staff
Pros:

Lovely staff and nice colonial building with courtyard. Only a few blocks from main square.

Cons:

Nothing really although we have previously stayed in San Blas area and prefer that location - similar distance from main square.

2026-06-21 via Nuitee
A
Anchi couple id
8
Pros:

位置,離市中心近

Cons:

暖氣應該要配置整個房間,不是移動式的會比較舒服

2026-06-17 via Nuitee
A
Anais couple nl
8
Authentic & welcoming stay in Cusco.
Pros:

The room was freshly renovated and we LOVED it. The bed was very comfortable and the bathroom beautifully decorated. The garden was quiet and offered a beautiful view of the city. The staff was very welcoming. It was a great week!

Cons:

The room was getting very (very!) cold in the evening. We also think the hotel could offer better food options for both breakfast and dinner.

2026-06-14 via Nuitee
P
Panagis couple gr
10
Pros:

A grue hacienda .amazing spaces . Amazing architecture . Sparkling clean rooms. Super polite stuff. Very central

2026-06-04 via Nuitee
P
Panagis couple gr
10
Pros:

It was an amazing hotel.with great anesthetics and the true atmosphere of a hacienda. Sparkling clean very polite stuff!

2026-05-31 via Nuitee
7
715sophiee Family
10
The Secret Ingredient Was Them ❤️
Pros:

Juanita, Marlen, and Neli are three rays of sunshine who made every morning at El Balcón feel special. Their breakfasts are cooked with so much love and so much sazón that I decided to spend my last night in Cusco having dinner at the restaurant too. Best decision ever.

They served me the most colorful, delicious hummus and veggies platter, followed by grilled alpaca over creamy potato purée that I’m still thinking about. But more than the food, it’s their energy that stays with you. I can’t wait to come back just to share another meal—and soak up their warmth all over again. ❤️✨

2026-05-30 via Tripadvisor
E
Elena solo_traveller ru
10
2026-05-28 via Nuitee
R
Rachel couple au
9
Gorgeous, homely stay
Pros:

Gorgeous stay! rooms and bed are huge! garden is just gorgeous, hosts are so so lovely and helpful and breakfast was amazing (chefs cook you eggs, omelete etc). very happy with our stay. we booked the garden room and could hardly hear the street at all (which was great as a lot of accomodation in cusco we found to be very impacted by road noise)

2026-05-23 via Nuitee
S
Sandra solo_traveller ca
9
Pros:

Very friendly staff , great breakfast and perfect location.

2026-05-19 via Nuitee
E
Elena solo_traveller ru
10
Красивая гостница с садом и видом на гору
Pros:

Приятная гостиница. Сверху открывается вид на город и гору в 6тыс +. Приятные женщины на кухне. Вкусно готовили, были приветливые. Весь персонал отличный. Всем огромное спасибо!

Cons:

Мне было очень холодно. Ночью было 2-3 градуса. Я ложилась спать в одежде и халате, и боялась вылезти из под одеяла. Какой-нибудь обогреватель был бы очень кстати. Странно, что его нет, тк в Куско ночами очень холодно.

2026-05-18 via Nuitee