Aparthotel Pergamin

Hotels
8 (1853 reviews)
Długa 26 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Easy check-in process
Cons:
Cleanliness issues
Poor room service

Categories

Cleanliness
6.39
Multiple mentions of dirt and maintenance issues.
Service
9.36
Standard quality for this hotel tier with some complaints about responsiveness.
Location
9.9
Great location near attractions.
Room Quality
6.85
Issues with furniture condition and amenities not functioning.
Amenities
7.88
Lacked sufficient in-room supplies and maintenance.
Value for Money
7.84
Price does not match quality based on reviews.
Food and Beverage
7.39
Breakfast options were limited and not fresh.
Overall Experience
8.36
Mixed reviews with a few positive aspects overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:05

Property Description

Unique Design and Amenities
The Aparthotel Pergamin boasts air-conditioned rooms with a distinctive brown and beige color scheme, complemented by elegant wooden furnishings. Each room is equipped with modern conveniences such as a flat-screen TV, DVD player, minibar, and free Wi-Fi. Guests can enjoy a comfortable stay with amenities like an electric kettle, safety deposit box, and work desk.

Convenient Location
Situated just 800 meters from Kraków Główny Railway Station, Aparthotel Pergamin offers easy access to popular attractions like Planty Park, the Main Market Square, and Wawel Castle. Guests can explore the charm of Kraków's Old Town, all within walking distance from the hotel. Additionally, the Galeria Krakowska Shopping Centre is conveniently located just 600 meters away.

Exceptional Service
With a 24-hour front desk and an array of services including tourist information, tour organization assistance, and airport shuttle arrangements, guests can expect exceptional service throughout their stay at Aparthotel Pergamin. Book now to experience comfort, convenience, and personalized hospitality at its best.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for 50 zł per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1853 reviews
Cleanliness: 6.39
Service: 9.36
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 8.36
B
barbara • solo_traveller • it
6
Pros:

Posizione

Cons:

Prenotato per 3, con 3 letti singoli, c'era pronto matrimoniale e abbiamo dovuto farci il letto nel divano letto, biancheria per 2 ( almeno pulita). Pulizia scadente, non è come in foto.
Il pregio è che era in buona zona e non caro

2026-05-30 • via Nuitee
E
Elena • family_with_children • sg
6
Overall, it is good for 1-2 persons, not more.
Pros:

There is a locker room to leave your luggage, which is very helpful when arrival/departure is not aligned with check in/out times.
The room was clean, basic necessities are available.

Cons:

The room is very cramped, meant only for 1, max 2 people. We were four, it was too small for us. There is no place for luggages in the room.
The view from the window is onto the inner yard with rubbish bins.

2026-05-27 • via Nuitee
D
Daniel • extended_group • gb
7
2026-05-25 • via Nuitee
N
Natalia • extended_group • pl
10
2026-05-24 • via Nuitee
V
Vineta • couple • lv
10
2026-05-22 • via Nuitee
F
folkert • solo_traveller • nl
10
2026-05-19 • via Nuitee
M
Martyna • family_with_children • pl
10
2026-05-19 • via Nuitee
V
Vincent • couple • pl
10
2026-05-17 • via Nuitee
L
Leonard • solo_traveller • us
5
It was okay
Pros:

The bed was OK

Cons:

It's an old hotel. I didn't like having to use a real key. That feels kind of antique, I didn't feel like it was the cleanest place in the world and that coffee machine is impossible. But I will have to say I slept good.

2026-05-17 • via Nuitee
A
Andrii • solo_traveller • ua
10
2026-05-16 • via Nuitee
L
Lama1212 • solo_traveller • ua
3
Cons:

Информация на букинге не соответствует реальности, до краковской галереи не 400 м, завтраки были предложены а потом + 40 злотых еще , я больше не воспользуюсь вашими услугами

2026-05-11 • via Nuitee
C
Coen • solo_traveller • nl
8
2026-05-11 • via Nuitee
M
Mateusz • solo_traveller • pl
8
2026-05-10 • via Nuitee
M
Maksym • couple • pl
8
Pros:

Room was comfy and had all facilities that we expected. Location was ideal: the old town and the Krakow mall were close.

Cons:

The internet was really slow

2026-05-07 • via Nuitee
G
giuseppe • solo_traveller • it
8
2026-05-05 • via Nuitee
I
Irene • solo_traveller • es
4
Pros:

La ubicación

Cons:

No es cómodo para 4 personas. No es un apartamento, es una habitación.

2026-05-05 • via Nuitee
P
Patricia Elena Jaimes • solo_traveller • it
7
Pros:

Posizione centrale molto comoda

Cons:

Qualità dei prodotti in bagno, c'era solo uno per tutto di scarsa qualità, Il phon terribile abbiamo chiesto di cambiarlo, ci hanno dato un'altro per fortuna.

2026-05-04 • via Nuitee
I
Irina • solo_traveller • pl
8
Pros:

Великолепное расположение. Комфортный процесс заселения.

Cons:

Экономия на мыле. Ощущение, что залито самое дешевое и разбавлено водой. Номер уже старый, но это понятно по другим отзывам, поэтому было ожидаемо.

2026-05-04 • via Nuitee
S
Sklenárik • family_with_children • sk
9
Pros:

Blízko centra mesta.

Cons:

Drobné detaily opotrebovania.

2026-05-03 • via Nuitee
O
Oleksandr • family_with_children • cy
6
2026-05-03 • via Nuitee