Fato Hotel

Hotels
•
Independent
8.8 (111 reviews)
2107 Lateral Autopista, Mexico-Queretaro 2107, Querétaro, QUE, 76030 , Querétaro , MX
52-442-2518100

listing image 1
Show all photos
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Area shuttle (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent service from staff
Generally good location
Cons:
Poor cleanliness and maintenance
Unpleasant odors in the room

Categories

Cleanliness
7.43
Multiple reviews indicated that there were issues with smell and general hygiene in the hotel.
Service
10
Several guests praised the attentiveness of the staff despite some negative interactions.
Location
9.9
Standard quality for this hotel tier; location seems to be acceptable.
Room Quality
7.94
Issues with room odor and functionality of amenities were noted.
Amenities
8.39
Some amenities were mentioned with concerns over quality.
Value for Money
8.92
General sentiment suggests a drop in quality for the price compared to previous experiences.
Food and Beverage
7.88
Mentioned that the buffet had no flavor and the overall quality of food was lacking.
Overall Experience
9.93
Despite various issues, some guests had satisfactory experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:35

Property Description

Recreation Opportunities: Enjoy the outdoor pool and fitness center at Fato Hotel, perfect for unwinding and staying active during your stay.

Dining Experience: Indulge in delicious meals at Rio Tinto restaurant or grab a quick bite at the coffee shop/cafe. Room service is also available for convenience.

Convenience and Comfort: Benefit from amenities such as complimentary wired and wireless internet access, a business center, and Smart televisions in all 54 guestrooms. Plus, explore nearby attractions effortlessly with the area shuttle. Book now for a memorable stay at Fato Hotel.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: QRO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

8.8
Based on 111 reviews
Cleanliness: 7.43
Service: 10
Location: 9.9
Room Quality: 7.94
Amenities: 8.39
Value for Money: 8.92
Food and Beverage: 7.88
Overall Experience: 9.93
O
Octavio • family_with_children • mx
9
Pros:

Limpieza y espacio

Cons:

Que fueran a las 9 am a despertarnos porque iban a limpiar

2026-06-29 • via Nuitee
E
Enrique • family_with_children • es
10
2026-06-19 • via Nuitee
D
Dario Isaac • couple • mx
10
2026-06-11 • via Nuitee
A
Arturo inn • solo_traveller • mx
7
2026-06-05 • via Nuitee
R
ruben • solo_traveller • mx
10
2026-06-01 • via Nuitee
F
Francisco López Montoya • couple • mx
8
Cons:

Esta vez no me gustó la habitación, no tenia ningún tipo de ventilación.

2026-05-27 • via Nuitee
R
Rodriguez • family_with_children • mx
9
Placentera
Pros:

La habitación, la ubicación, el estacionamiento y el trato amable

Cons:

Atrás de las habitaciones hay un canal desague y pues en ocasiones olía bastante a caño.

2026-05-26 • via Nuitee
V
Valerie • couple • us
8
Good
Pros:

Modern. Restaurant connected. Isabel in the restaurant provides professional service. Front desk people are very responsive and calm.

Cons:

Washer dryer combo- no instructions on it. Did not actually dry our clothing. Housekeeping saved the day by offering to dry our clothing

2026-05-25 • via Nuitee
D
Daniel • solo_traveller • mx
9
Cumple
Pros:

Siempre cumple

Cons:

Todo bien

2026-05-24 • via Nuitee
E
Edgar • solo_traveller • mx
10
2026-05-19 • via Nuitee
S
Silvia • couple • mx
9
Excelente y cómoda estancia de fin de semana
Pros:

La ubicación excelente y la comida muy rica, la atención del personal super amables!

Cons:

Sólo un detalle, que en la alberca había telarañas en las esquinas y en la parte inferior de los escalones de la escalera de la piscina.

2026-05-18 • via Nuitee
V
Valencia • solo_traveller • mx
5
Pros:

La pantalla del cuarto y que tenía agua calentita

Cons:

Las muchachas de atienden sin gana, además se me olvidó un objeto de valor y al poco tiempo se los informe para poder recuperarlo y no me dieron respuesta, voy a pensar que alguien lo tomo y pues hizo como si nunca hubiera estado.

2026-05-17 • via Nuitee
E
Estefania • solo_traveller • mx
7
Buen hotel, relación calidad precio bien
Pros:

La atención

Cons:

La alberca es algo pequeña y la habitación olía algo a humedad, atrás había un canal de aguas negras

2026-05-04 • via Nuitee
A
Alvarez • solo_traveller • mx
7
2026-05-04 • via Nuitee
S
Sergio • couple • mx
10
2026-05-03 • via Nuitee
G
Garcia de La Rosa • couple • mx
9
2026-04-29 • via Nuitee
R
ruben • family_with_children • us
10
2026-04-27 • via Nuitee
V
Virginia Patricia • family_with_children • mx
10
Breve pero muy cómodo
Pros:

La tranquilidad y confort de la habitación

Cons:

El piso de la regadera con el agua se pone muy resbaloso, pueden incluir algún tapete plástico antiderrapante o unas tiras antiderrapantes.

2026-04-27 • via Nuitee
E
Edgar • solo_traveller • mx
10
2026-04-20 • via Nuitee
L
Lara • solo_traveller • mx
6
Pros:

Siempre todas las habitaciones bien. Solo la 117 de esa vez mala

Cons:

El clima de la hab 117 no tiene suficiente potencia, no se siente que enfríe

2026-04-17 • via Nuitee