Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location
Very good/attentive staff and helpful reception
Excellent breakfast and friendly restaurant staff
Clean, comfortable beds and good A/C
Some rooms are large and well-equipped
Cons:
Misleading 'spa' advertising (tiny/insufficient facility)
Some rooms are very small or dated
Parking is difficult at times
A few front-desk staff described as snobby
Perceived poor value/pricey for some guests

Categories

Cleanliness
9
Multiple reviewers mention the hotel is very clean and well maintained (e.g., 'とても綺麗で清潔', 'чисто и красиво'). Cleanliness is consistently praised.
Service
9
Service is generally very positive: many comments about helpful, friendly and attentive staff (restaurant staff singled out as 'super', handwritten note, receptionist resolving parking). A few front-desk staff were described as aloof/snobby, but overall service sentiment is strong.
Location
9.5
Location is repeatedly and strongly praised as central and ideal for sightseeing ('Perfect location', 'in the middle of everything', 'au centre', 'прекрасное расположение'). This is a standout positive.
Room Quality
7
Mixed comments: some guests report large, well-equipped rooms with comfortable beds and good A/C, while others describe very small, dated rooms that feel cramped. Overall room quality is moderate.
Amenities
6.5
Amenities receive mixed/negative mentions: the hotel advertises a 'spa' but only a tiny massage facility exists (deceptive for some guests), parking is difficult at times, though basic amenities like A/C and shower performance were praised.
Value for Money
6.1
Several guests felt the price was high for what was offered ('prix trop élevé', 'mauvais rapport qualité prix') and noted small rooms affecting perceived value; other guests found it generally a good stay, so value is below average.
Food and Beverage
9
Food and beverage—especially breakfast—are frequently praised as excellent and a highlight ('breakfast, excellent', 'Le petit déjeuner est incroyable', restaurant staff friendly and efficient).
Overall Experience
9.5
Overall experience is strongly positive due to superb location, excellent breakfast, clean rooms and generally friendly service; negatives (misleading 'spa' advertising, some small rooms, occasional staff attitude, parking) temper but do not dominate guests' impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Historic Charm and Modern Comforts
Negrecoste Hôtel & Spa seamlessly blends 18th-century elegance with contemporary amenities. The sun terrace offers a perfect spot to unwind in the heart of Cours Mirabeau.

Luxurious Spa Experience
Indulge in relaxation at the onsite spa featuring a hot tub, sauna, and hammam. Enjoy reduced rates for spa passes and treatments, ensuring a rejuvenating stay.

Convenient Location and Nearby Attractions
Situated just a short stroll from Aix-en-Provence SNCF Train and Bus Station, our hotel is surrounded by a variety of bars, shops, and restaurants. Explore local gems like the city's cathedral, all within walking distance.

Book now to experience a harmonious blend of history and luxury at Negrecoste Hôtel & Spa.

Important information:

Please note that parking is available upon reservation and for an extra charge. Please contact the property directly before arrival to reserve a parking space and to obtain directions to the car park.

Please note that guests benefit from preferential rates on the 1-hour spa formula and on treatments.

Please note that spa access is at an extra charge. Spa passes are limited and available upon reservation only. For more information, please contact the property.

Please note that pets can be accommodated for an extra charge of EUR 10 per pet per day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Location

Guest Reviews

8.2
Based on 1349 reviews
Cleanliness: 9
Service: 9
Location: 9.5
Room Quality: 7
Amenities: 6.5
Value for Money: 6.1
Food and Beverage: 9
Overall Experience: 9.5
J
Janek • family_with_children • de
10
2026-10-24 • via Nuitee
L
Leon • couple • us
6
Perfect location. Staff, mostly good. Restaurant, good. Breakfast, excellent. Definitely not a "spa"
Pros:

The advertisement of the hotel as being a "spa" is very deceptive; in fact, just not true at all. There is a tiny massage facility - the front door of which faces the receptionist's desk! - which had no appointments available when we arrived, and even if it had had some, it would not have changed my opinion - this hotel is not a "spa hotel". The room that we had was barely big enough for the bed! Although the bed was comfortable, the room itself was something out of the 50s in Europe: so small one could hardly move around in the space. Additionally, some of the women who work at the front desk have an attitude of superiority like France in the 50s as well. Some were very nice and helpful, others just snobs. By the way, I speak French. The restaurant staff were super! Friendly, efficient, kind, and the food was good, especially the breakfast. The location for tourist activities is terrific. Right in the center of everything, which we enjoyed even though we've been to Aix several times.

Cons:

The room. The "spa". The false advertisement which raises expectations which are not met at all.

2026-10-16 • via Nuitee
D
david • couple • gb
8
Pros:

Great location, very helpful staff, large well equipped rooms, generally a great allround place to stay

Cons:

Parking was difficult due to the amazing central location however the receptionist made a negative situation into a positive outcome with her committed attention and assistance, well done!

2026-10-12 • via Nuitee
A
Alexandra • solo_traveller • fr
9
Pros:

L’emplacement, le confort, l’accueil, la restauration

2026-10-10 • via Nuitee
J
Julia • extended_group • us
9
Very plesant
Pros:

In the middle of everything.

Cons:

check out time

2026-10-09 • via Nuitee
Y
Yosuke • solo_traveller • at
10
最高のロケーションと快適な部屋
Pros:

とても綺麗で清潔。十分なスペース。快適なベッド。素晴らしい朝食。

Cons:

特になし

2026-10-07 • via Nuitee
K
Ken • solo_traveller • us
9
Great hotel in Aix
Pros:

Great hotel in Aix! The room was good sized and they made good use of the available space. Bed was comfortable an the shower had plenty of hot water and good pressure. The A/C worked great as it was in the mid 90s every day I was there - I slept cool and comfortably. Location was primo and the restaurant has a great breakfast. I even got a hand written note from the staff!

Cons:

Nothing not to like

2026-09-16 • via Nuitee
L
Lori S • couple • us
10
A beautiful hotel in a great location
Pros:

Central location, large room with a very comfortable bed.

2026-09-15 • via Nuitee
J
Jorge N • couple • ar
9
Me gustó mucho la ciudad
Pros:

Atención del personal

Cons:

El parking porque es difícil, hay ferias en el frente del hotel y cortan las calles

2026-09-14 • via Nuitee
N
Norman • couple • au
1
2026-09-14 • via Nuitee
A
Anna • solo_traveller • es
9
Pros:

Отличное расположение, в самом центре.Шикарные номера,чисто и красиво.

2026-09-13 • via Nuitee
C
Carlos • couple • br
10
2026-09-12 • via Nuitee
M
Marie Pascale • extended_group • fr
6
Bel emplacement mais prix trop élevé
Pros:

Très bon emplacement
Le petit déjeuner est incroyable

Cons:

Chambre très petite qui aurait besoin d’être rafraîchie
Équipements moyens
Mauvais rapport qualité prix

2026-09-12 • via Nuitee
D
Dr. Birgitta • couple • de
10
2026-09-12 • via Nuitee
R
Rosalind • couple • gb
7
Lovely staff, lovely hotel, but soooo frustrating to get to by car.
Pros:

Central hotel, popular with many locals using the cafe, so it was buzzy. Parking option was extremely useful for us, but see below for civic disadvantages.
Upside: Once you arrive, this lovely hotel is so central there is no need to use a car in town.
Reception really helpful in difficult circumstances, especially the lovely Camille who guided us in through the awful one-way traffic system.
Very comfortable room and bed overlooking the central Cours Mirabeau. Clean, modern room with plenty of drawers and hanging assist for clothes in wardrobes. Chic!
Bathroom modern and I want one! Hot shower, (slightly tight shower control for me), shower cap and shower gel Nuke? provided.
There is a fridge, and safe, kettle and coffee making facilities are provided.
Good breakfast. 3 choices. If you choose breakfast inclusive, it is worth knowing the bacon, egg and mushroom counts as one choice out of three and apple compote is huge!

Cons:

Approach to the hotel by car was awfully frustrating! Not the hotel but civil offices fault?
Quirky lift. Old style french; Small. Old school french (many might like that)? two people only. Long time waiting for lift to arrive; minutes of my life lost waiting. Double doors mean doors open and one is inclined to move forward without opening outer door. Don’t. You could bang your head.
Brekkie menu too confusing re choices.

2026-09-11 • via Nuitee
L
Lauri • extended_group • us
8
Pleasant hotel in a great spot on the Main Street especially if you are there on market day!
Pros:

Great central location in Aix.
Camille in reception was terrific she help us with a unique problem that required a local nurse.

Cons:

Nothing… it’s a good hotel for the price

2026-09-09 • via Nuitee
A
Alexandre • couple • ch
9
2026-09-03 • via Nuitee
U
Uwe • couple • de
10
Pros:

Super nettes Hotel mit sehr freundlichen Mitarbeitern und einer top Lage, das Frühstück war ebenfalls klasse. Wir kommen gerne wieder

2026-09-01 • via Nuitee
P
patrick • couple • fr
8
2026-09-01 • via Nuitee
A
Anne • couple • fr
9
2026-09-01 • via Nuitee