The Trouville Bournemouth

Hotels
•
Oceana Collection
6.6 (214 reviews)
5-7 Priory Road, Dorset, Bournemouth, England, BH2 5DH , Bournemouth , GB
44-120-2552262

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Golfing nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Wedding services
See all facilities

Review Highlights

Pros:
Location
Service
Food Quality
Cons:
Cleanliness
Room Quality
Parking Issues

Categories

Cleanliness
2.81
Numerous complaints about cleanliness, including hair and dirt in the sheets, filthy carpets, and bathroom issues.
Service
7.78
Some reviews highlight helpful staff and accommodating service, despite a few negative interactions.
Location
7.82
Convenient location was noted as a positive aspect several times.
Room Quality
5.77
Rooms were described as dated and some complaints about noise and cleanliness.
Amenities
7.3
Amenities such as a clean pool and breakfast were appreciated, though some areas are tired.
Value for Money
7.26
Reviewers mentioned that room costs were cheap, lending to a fair value perception.
Food and Beverage
7.81
Good food was noted during wedding events and breakfast service.
Overall Experience
6.28
Mixed feelings overall, with some experiences being very negative but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Experience the perfect getaway at The Trouville Bournemouth, where comfort meets convenience just steps from the vibrant Bournemouth Beach.

Recreational Oasis
Unwind in our inviting indoor pool or take advantage of complimentary wireless internet access throughout the property. Ideal for leisure and business travelers alike, we also offer exceptional wedding services to make your special day unforgettable.

Culinary Delights
Savor delicious meals at the on-site Deauville Restaurant, or opt for the comfort of our room service during limited hours. Afterward, enjoy a refreshing drink at our stylish bar/lounge.

Convenient Amenities
With 24-hour front desk service and laundry facilities, we ensure all your needs are met. Our meeting rooms offer the perfect setting for events, while self-parking is available for your convenience.

Book your escape at The Trouville Bournemouth today for an unforgettable experience!

Important information:

  • Pool access available from 9:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOH

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.6
Based on 214 reviews
Cleanliness: 2.81
Service: 7.78
Location: 7.82
Room Quality: 5.77
Amenities: 7.3
Value for Money: 7.26
Food and Beverage: 7.81
Overall Experience: 6.28
K
Kellymarie • couple • gb
1
2026-07-04 • via Nuitee
S
Susie • extended_group • gb
9
Great value for money, friendly and welcoming.
Pros:

The room was spacious and clean. The beds were comfy.
Breakfast was excellent value for money.
The staff went out of their way to be helpful and were very friendly and welcoming.

Cons:

The hotel was very dusty in places as major renovation work was in progress.

2026-07-03 • via Nuitee
C
Claire • family_with_children • gb
8
Pros:

Location was good , room clean and has everything you need happy overall

2026-07-03 • via Nuitee
E
ehtisham • extended_group • gb
2
Regretting it
Pros:

Good location, Average breakfast.

Cons:

Too expensive, Not value for money. Overall quality is very poor. Needs renovation.

2026-07-02 • via Nuitee
M
Michelle • family_with_children • gb
8
Brilliant location
Pros:

Liked the location, central. Breakfast was good for the price. Liked the fact had an indoor pool and the fan in the room was a lovely find upon entry of the room.

Cons:

Cleanliness of the common areas. Work was being done that’s wasn’t disclosed prior to arrival. Upon arrival couldn’t get a car parking space and when asked where nearest public parking was met with was good luck trying find one with no indication or a map of the local car parks. Not helpful after 7 hours travelling. Also found out car parks was used by non patrons

2026-06-29 • via Nuitee
H
Harry • solo_traveller • gb
1
Absolutely woeful
Pros:

Absolutely woeful and there’s really not much more I can stay. Absolute hell hole.

2026-06-28 • via Nuitee
A
Antonio • solo_traveller • gb
8
Pros:

Everything was good but the room carpet looks to old and lots of spots of paint.. 6/10 good breakfast

Cons:

The rest was good condition

2026-06-28 • via Nuitee
A
Alison • family_with_children • gb
8
2026-06-28 • via Nuitee
T
Terry • couple • gb
8
Reasonably priced decent breakfast and friendly staff
Pros:

Good location close to the beach relatively clean despite refurbishing work going on

Cons:

My room was one that hadn’t been refurbished and was a bit old fashioned

Lack of plug sockets

2026-06-26 • via Nuitee
N
Norman • solo_traveller • gb
8
2026-06-24 • via Nuitee
A
Anonymous • couple • gb
9
2026-06-23 • via Nuitee
R
Ricardo • solo_traveller • gb
10
Pros:

Clean ,location swimming pool

Cons:

It way good , the stay.

2026-06-21 • via Nuitee
T
Tas1971 • solo_traveller • gb
6
2026-06-21 • via Nuitee
D
Diana • solo_traveller • gb
9
Good hotel in the heart of Bournemouth
Pros:

Hotel in excellent location, just a few minutes from the BIC, shops and beaches. Very good price. Rooms were a little bit dated but immaculately clean. Bed was comfortable. Bathroom a bit on the small side but adequate space for our requirements. Quiet hotel apart from the seagulls at 6am which you would hear wherever you stayed. Will definitely use again. Staff were all very friendly and helpful.

Cons:

I would of preferred more choices for breakfast, maybe some fruit and yoghurts. We were offered full English by the waitress which both myself and husband opted for but I was quite disappointed with mine. There was adequate food on the plate, with both scrambled and fried egg, tomato, beans, hash brown, sausage, bacon and mushrooms but it wasn’t particularly hot. The scrambled egg was very bland tasting. The sausage looked very pale and could of done with more cooking. Bacon also seemed undercooked. There was also a flavour on the food which I can only assume came from the cooking oil or something like that which didn’t suit my palate. Despite all my comments, my husband ate all his breakfast. I had toast with marmalade which was fine and there were danish pastries and croissant available plus cereal. Coffee was also very good.

2026-06-19 • via Nuitee
B
Beverley • family_with_children • gb
9
Short but very pleasant
Pros:

Location to venue was excellent. Staff friendly and helpful. Although areas are very tired looking the hotel is being renovated and updated, looking forward to going back to see how it’s progressing. The addition of its own car park is also a bonus.

Cons:

Nothing

2026-06-19 • via Nuitee
H
Hill • solo_traveller • gb
9
Pros:

Close to venue

Cons:

All ok

2026-06-19 • via Nuitee
P
Paula • couple • gb
10
Convenient location, reception staff were excellent and knowledgeable, especially David
Pros:

Within walking distance to everything we needed

Cons:

Nothing!

2026-06-19 • via Nuitee
G
Gypsy • family_with_children • gb
8
2026-06-18 • via Nuitee
J
John • solo_traveller • gb
5
The ongoing renovation obviously affects the overall operation of the hotel but the staff are doing their best.
Pros:

Great location

Cons:

It’s the only hotel in UK I’ve been in they had a ‘do not drink the water’ sign above the wash hand basin. They should have supplied water if that’s the case. When I asked the receptionist he said I was welcome to get water from the bar if I wanted!
Also they should have informed me about the ongoing renovation work before I arrived not when I got there.

2026-06-15 • via Nuitee
K
Khavanna Catharina • couple • gb
9
2026-06-15 • via Nuitee