Boutique Hotel Himmelrich

Hotels
8.1 (1932 reviews)
Schattenbergstrasse 107 , Luzern , ch

Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful views
Comfortable beds
Friendly staff
Cons:
Hygiene issues
Limited food options
Maintenance problems

Categories

Cleanliness
7.24
Issues with hygiene products and unpleasant odors noted in multiple reviews.
Service
9.21
Staff noted as fantastic, but isolated incidents of delay in service mentioned.
Location
8.75
Good location with beautiful views; some comments on accessibility issues.
Room Quality
7.7
Comfortable mattresses, but other complaints about size and maintenance.
Amenities
8.23
Facility quality and staff noted positively; some amenities not functioning.
Value for Money
7.69
Price not fully justified by the quality of food options and cleanliness.
Food and Beverage
7.24
Limited options and quality concerns expressed.
Overall Experience
8.71
Generally positive experience overshadowed by cleanliness and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:32

Property Description

Luxurious Accommodation
Boutique Hotel Himmelrich, located in Luzern, offers elegant rooms with modern amenities including flat-screen TVs, private bathrooms, and balconies with stunning mountain or city views.

Relaxing Amenities
Guests can unwind in the hotel's garden, enjoy a meal at the on-site restaurant, or have a drink at the bar. The children's playground and terrace provide additional spaces for relaxation and leisure.

Convenient Location
With a 24-hour front desk and room service, guests are well taken care of at all times. The hotel's proximity to popular attractions like KKL Culture and Convention Centre Lucerne and Chapel Bridge makes it an ideal choice for travelers seeking both comfort and convenience.

To experience the perfect blend of luxury and convenience, book your stay at Boutique Hotel Himmelrich now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.1
Based on 1932 reviews
Cleanliness: 7.24
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 7.69
Food and Beverage: 7.24
Overall Experience: 8.71
A
Anghel Gabriel solo_traveller ro
1
Pros:

Poziția hotelului.

Cons:

Faptul ca am fost păcăliți cu minunată terasă la care nu am avut acces datorită unui eveniment faptul ca au încasat micul dejun iar dimineața cam am fost la acesta au spus ca nu au bucătarul disponibil ,fara alta explicație.

2026-08-15 via Nuitee
M
Manuela couple ch
5
Das Hotel ist mehr schein als sein, kein herzliches Ambiente, alles nur Show mit den Zertifikaten.
Pros:

Die Lage war das einzigste was top war, der Rest Flop.

Cons:

Das Hotel hatte zu wenig Personal. Die einzige Dame die am Abend anwesend war, war sozusagen alleine und musste alle bedienen, diese war sehr nett. Aber die langen Wartezeiten waren zu lang. Die Zimmer war nicht sehr sauber, im Bad konnte man sich kaum drehen. Es fehlte an Kleinigkeiten wie Ablage, etwas in der Minibar. Zudem waren unterhalb der Balkons Dinge auf dem Dach gelegen, wie Abfall, Petflaschen und Unterhosen gelegen, das geht gar nicht. Das Hotel wäre höchstens mit 2 Sternen zu verzeichnen. Man merkt, dass keine Führung da ist und kein ausgebildetes Personal. Der Preis ist zu hoch im Verhältnis was man bekommt. Das Essen war so durchschnittlich.

2026-08-15 via Nuitee
A
Ana Claudia couple ch
9
2026-08-14 via Nuitee
A
Arkadiusz solo_traveller pl
8
2026-08-13 via Nuitee
M
Mesut family_with_children de
10
Sehr angenehm, optimal zum entspannen
Pros:

Lage und Ausstattung sehr gut. Kleine Wünsche wurden umgehend umgesetzt. Frühstück klein aber fein, hatte alles was man braucht. Zusätzlich wurden frisch und gemäss Wunsch Eier und andere Speisen zubereitet.

2026-08-12 via Nuitee
Éverton extended_group br
10
Staff sempre simpatico e atencioso.
2026-08-12 via Nuitee
D
David couple fr
9
2026-08-11 via Nuitee
M
mano solo_traveller nl
10
Pros:

De jacuzzi

2026-08-11 via Nuitee
F
florea solo_traveller ro
10
2026-08-10 via Nuitee
A
Aikaterini extended_group gr
10
Pros:

Εξαιρετική τοποθεσία με θέα στην πόλη ,στην λίμνη ,στα βουνά.
Ευγενικό και φιλικό προσωπικό .
Ολα ήταν υπέροχα

2026-08-10 via Nuitee
C
Carla couple au
9
Stunning location, comfortable hotel.
Pros:

The views were spectacular, we really enjoyed watching sunrise and sunset. The rooms were quite nice, clean and cooled with aircon. The female staff at the hotel were exceptional, they even helped make my husband a cocktail that wasn’t on the menu.

Cons:

The shower door would not close properly so it was quite tricky to shower in the confined space. Also when flushing the toilet, the water sprayed out from under the lid.
The male staff member was going to charge us again for having breakfast in the morning, despite it saying we had breakfast included, so that felt unprofessional.

2026-08-10 via Nuitee
R
Roy couple nl
9
2026-08-10 via Nuitee
E
Elham couple no
9
A pleasant stay with an excellent city view, despite a few minor inconveniences.
Pros:

The excellent view of the city was one of the highlights of the stay.

Cons:

The responsiveness could have been better, and the property was not accurately located on Google Maps, which made it somewhat difficult to find.

2026-08-09 via Nuitee
N
Noori family_with_children de
10
2026-08-08 via Nuitee
D
Denise couple nl
9
Top locatie en lekker ontbijt.
Pros:

Ligging van het hotel is erg mooi. Fijne kamers met airco en een lekker ontbijt. Gastheer bij de receptie was heel erg vriendelijk. We kregen een gratis upgrade.

Cons:

-

2026-08-08 via Nuitee
M
Michel solo_traveller be
6
Booking doit mieux faire!
Pros:

La vue, et la gentillesse du personnel

Cons:

Le manque d'informations essentielles de la part de Booking, accès difficile, isolement et surtout, RESTAURANT FERMÉ le lundi, jour de notre réservation, résultat le repas romantique s'est transformé en pizza suisse mangée dans son carton de livraison

2026-08-05 via Nuitee
B
Bilal couple ae
10
Pros:

Very good

2026-08-05 via Nuitee
W
whoog couple nl
7
2026-08-05 via Nuitee
T
Thomas solo_traveller at
6
2026-08-05 via Nuitee
N
Noori family_with_children de
10
2026-08-05 via Nuitee