Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Helpful staff
Cons:
Cleanliness issues
Inadequate service
Temperature control problems

Categories

Cleanliness
6.98
Multiple reviews mention poor cleanliness, with unclean rooms and issues like lack of fresh linens.
Service
8.95
Mixed feedback; while service was sometimes lacking, there were positive mentions of staff being helpful.
Location
9.49
Many reviews highlight excellent location in downtown, ideal for accessing main attractions.
Room Quality
7.94
Some issues with room maintenance, but spacious rooms and good features like windows and sofas were noted.
Amenities
8.47
Amenities were decent, with some mentions of good breakfast options but also some critiques.
Value for Money
8.93
Good pricing relative to location and amenities offered, though cleanliness detracts slightly.
Food and Beverage
7.98
Breakfast options were mentioned as limited and disappointing in some reviews.
Overall Experience
8.45
Overall experience was positive despite several complaints, mainly due to location and room features.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:43

Property Description

Prime Location in Montréal
Hotel Chez Swann is a stylish oasis just steps away from Ogilvy, offering a seamless blend of luxury and convenience.

Chic Rooms and Top-Notch Amenities
Experience sophistication in every detail with our air-conditioned rooms equipped with modern facilities like a coffee machine, safety deposit box, and flat-screen TV.

Exceptional Services and Dining
Enjoy personalized concierge services, a delightful terrace, complimentary WiFi, and a delectable dining experience at our on-site restaurant.

Experience elegance and comfort at Hotel Chez Swann - Book your stay with us today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Location

Guest Reviews

8.4
Based on 1147 reviews
Cleanliness: 6.98
Service: 8.95
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 7.98
Overall Experience: 8.45
H
Horth • solo_traveller • ca
7
Magnifique
Pros:

10/10 l’emplacement

Cons:

Le décor

2026-09-06 • via Nuitee
L
Luigi • solo_traveller • it
9
Pros:

La stanza spaziosa

Cons:

La colazione andrebbe migliorata

2026-09-04 • via Nuitee
L
Luis Alberto Brandi • couple • br
10
2026-09-02 • via Nuitee
C
Carlos • family_with_children • fr
8
hotel central, justo para dormir y un cafe al desayuno,
Pros:

desayuno muy simple, falto algo salado para los que no comemos mucha azucar, pero bien, muy atentos , cordiales y serviciales. Tranquilo y muy central

2026-08-31 • via Nuitee
Y
yves • couple • ca
9
high comfort in a Proustian ambiance
Pros:

a very spacious room and a very handy double shower one for hot and one for cold water…

Cons:

n/a

2026-08-29 • via Nuitee
A
Adrienne • couple • au
9
2026-08-26 • via Nuitee
V
Vera • couple • sx
10
Personnel affable et position stratégique dans la ville.
Pros:

Toujours un plaisir de descendre dans cet hôtel.

Cons:

N.A

2026-08-23 • via Nuitee
M
Merouane • solo_traveller • ca
9
Exellent rapport qualité prix
Pros:

Emplacement, chambre ample, personnel courtois.

2026-08-15 • via Nuitee
S
Sarah • solo_traveller • ca
8
Excellent location, very helpful stuff
Pros:

Front desk is very helpful

Cons:

Some items are broken， e.g. 1 shower out of 2

2026-08-13 • via Nuitee
A
audrey • couple • ca
8
Très bien nous allons retourne sans problème
Pros:

Chambre très bien lit confortable

Cons:

Le personnel peut présent

2026-08-09 • via Nuitee
A
Alexandra • couple • ca
7
Nice hotel for 1 night
Pros:

The location is great, the king bad was comfortable and nice

Cons:

The water pressure was super low, very difficult to shower. The breakfast was very disappointing, low choice and suspicious freshness

2026-08-07 • via Nuitee
F
Fernando • couple • us
8
2026-08-06 • via Nuitee
P
Phenpisan • solo_traveller • ca
10
2026-08-05 • via Nuitee
M
Meagan • solo_traveller • ca
9
2026-08-02 • via Nuitee
V
Voula • couple • ca
10
2026-07-22 • via Nuitee
V
Vladimir • solo_traveller • il
6
Disappointing
Pros:

Good location

Cons:

We were surprised by sky light windows which couldn't be blinded and woke us up very early. We weren't notified about it. The room wasn't cleaned each time.
The stairs were unpleasant.
Breakfast croissants were not fresh.
Shower water pressure was low and it was uncomfortable to shower.
No shower cap in the bathroom

2026-07-20 • via Nuitee
D
David • solo_traveller • ca
7
Pros:

Very nice hotel the view from me window 311 not the best but comfortable room and the shower wow and the way sunlight comes in threw cieling window

Cons:

The view threw window of other rooms

2026-07-19 • via Nuitee
P
Peter • family_with_children • ca
8
2026-07-18 • via Nuitee
W
Weiss • extended_group • ca
8
Hotel à la hauteur des attentes - propre, calme et bien situé.
2026-07-16 • via Nuitee
W
Weiss • couple • ca
8
2026-07-16 • via Nuitee