Bannatyne Hotel Durham

Hotels
7.9 (2866 reviews)
Eden Terrace , Durham , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Noise disturbances
Spa access issues
Food service limitations

Categories

Cleanliness
7.54
Multiple mentions of cleanliness were positive, but some rooms had issues that detracted from the overall impression.
Service
8.51
Staff were consistently described as friendly and helpful, reflecting well on the service quality.
Location
9.05
The hotel is conveniently located near the city center, which was positively noted in several reviews.
Room Quality
8
Rooms were described as comfortable and well-equipped, though some issues like a lumpy bed were noted.
Amenities
7.53
Facilities were good, but access to the spa caused confusion and additional charges for some guests.
Value for Money
7.99
Many reviewers felt the hotel offered good value for comparable options in the area.
Food and Beverage
6.54
Food service was limited, and a few negative comments regarding the dining experience were made.
Overall Experience
8.01
Overall positive experience with a few notable issues that affected the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:14

Property Description

Modern Gym and Spa Facilities
Guests at Bannatyne Hotel Durham have the opportunity to access the Bannatyne Health Club and Spa, offering a modern gym with exercise classes, swimming pools, and luxurious spa facilities for a surcharge.

Convenient Location
Conveniently situated just off the A1 motorway, next to the Bannatyne Health Club, this hotel provides easy access to both the motorway and Durham city centre, which is only 3.2 km away.

Free Wi-Fi and Optional Breakfast
Enjoy the convenience of free Wi-Fi during your stay and the option to have breakfast served at the health club for an additional charge. Start your day right before exploring the sights and attractions of Durham city centre.

Book your stay at Bannatyne Hotel Durham for a perfect blend of convenience and relaxation.

Important information:

Guests can receive discounted entry to the Bannatyne Health Club and Spa for GBP 15 per person. Children £10.00.

Children Swim times are available on the Hotel website.

Children under the age of Sixteen are not allowed in the GYM.

Please note that the hotel does not have a restaurant and breakfast and evening meals can be purchased from the health club opposite the property.

Please note that over the festive period, opening times for the Health Club are restricted.

Please note the property does not take payments in cash.

Guests should kindly note that the property takes payment prior to arrival.

When booking 6 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Guest Reviews

7.9
Based on 2866 reviews
Cleanliness: 7.54
Service: 8.51
Location: 9.05
Room Quality: 8
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 6.54
Overall Experience: 8.01
A
Anthony solo_traveller gb
10
2026-08-08 via Nuitee
P
Philip solo_traveller gb
9
Great budget hotel
Pros:

Plenty of free parking staff are brilliant

Cons:

There is a little road noise from the A1 depending upon which room your in

2026-08-07 via Nuitee
L
Lucy family_with_children gb
6
Reasonable functional stay
Pros:

Available on dates we needed

Cons:

Location further out of town than anticipated, quite grubby and not very comfy. Room was very hot.

2026-08-07 via Nuitee
J
Jarrod solo_traveller gb
7
2026-08-06 via Nuitee
R
robert couple gb
10
A wonderful stay and very enjoyable
Pros:

The property was lovely and clean and very comfortable . Inga is really lovely and incredibly helpful

Cons:

Nothing at all

2026-08-06 via Nuitee
B
Benny couple gb
7
2026-08-05 via Nuitee
M
Monique solo_traveller gb
10
Excellent lovely staff - on arrival, was quite late and he - forgot his name - was very helpful and accommodating and in
Pros:

Modern and simple

Cons:

The touch screen mirrors, sadly my bathroom one worked one night only and the one in the main room didn’t work at the dresser area.

2026-08-05 via Nuitee
M
Mark couple gb
10
2026-08-05 via Nuitee
J
Jan solo_traveller gb
9
Pros:

Excellent location.

Cons:

Traffic noise all night.

2026-08-05 via Nuitee
A
Annette family_with_children gb
10
A comfortable, friendly stay
Pros:

Breakfast was adequate. Location good

Cons:

Residents with vans constantly slamming van doors, when parked outside rooms in the evening

2026-08-05 via Nuitee
L
leanne solo_traveller gb
10
2026-08-04 via Nuitee
A
Abhishek solo_traveller gb
3
2026-08-04 via Nuitee
S
Suzanne couple gb
7
Reasonable!
Pros:

Location was good. It’s good value for money

Cons:

It’s a bit tired looking

2026-08-03 via Nuitee
L
Lauren couple gb
10
2026-08-03 via Nuitee
P
Peter solo_traveller gb
8
Pros:

The accommodation was fine but the food option were a bit limited.

2026-08-03 via Nuitee
J
Josh solo_traveller gb
3
Underwhelming stay, left early
Pros:

Receptionist was very welcoming and friendly

Cons:

Room was sold as having a fitness/wellness and swimming. This was extra upon arrival. This could be made more clear on booking.
Room was sold as having air con, my room did not.

2026-08-03 via Nuitee
H
Hugh solo_traveller gb
7
Pros:

Comfy bed in good sized room. Good location for exploring Durham.

Cons:

Food options limited on site.

2026-08-02 via Nuitee
F
Frank family_with_children gb
7
Pros:

Good rooms for the price.

2026-08-02 via Nuitee
S
sueb394 NONE Aberdeenshire, Scotland
8
Super spa stay
Pros:

A lovely relaxing break including a massage and gym access. The staff in the hotel, gym and spa were all friendly, helpful and efficient. The location of the hotel is not the most picturesque but it is not far from Durham centre by car or is walkable if you’re fit enough. Plenty of pubs, supermarkets and fast food places nearby and there is food available in the gym cafe.

2026-07-31 via Tripadvisor
R
Raymond solo_traveller gb
8
Pros:

Nice tidy place

2026-07-25 via Nuitee