Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Historical charm
Cons:
Room maintenance issues
Service inconsistencies
Breakfast quality

Categories

Cleanliness
7.11
Some reviews indicate the hotel needs maintenance and has concerns about cleanliness in specific areas.
Service
8.08
Overall positive sentiments regarding staff helpfulness, though some noted issues with service availability.
Location
9.12
Multiple mentions of a fantastic central location with easy access to attractions.
Room Quality
7.07
Several reviews mention old or poorly maintained rooms.
Amenities
8.6
Amenities are generally positively reviewed, but some rooms have issues.
Value for Money
7.56
Good value for the location, but condition issues could be a concern.
Food and Beverage
7.61
Breakfast quality has mixed reviews, with some finding it lacking.
Overall Experience
8.08
Guests enjoyed their experience overall despite some specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:27

Property Description

Historical Charm in the Heart of Turin

Centrally Located: Situated in Turin's historical center, Hotel Antica Dogana offers proximity to iconic landmarks like Turin's Cathedral and Royal Palace.

Modern Comforts: Enjoy a comfortable stay with free Wi-Fi, satellite TV, and a minibar in every room. Opt for air conditioning and an LCD TV in deluxe rooms.

Elegant Breakfast Experience: Start your day with a delicious buffet breakfast in a charming hall with vaulted ceilings.

Experience the allure of Turin from the historic Hotel Antica Dogana. Book your stay now and indulge in luxury and convenience.

Important information:

Pets are not allowed in the breakfast room. Pet Policy: Small and medium-sized pets are welcome for an additional fee of €10 per pet, per night. Please note that this surcharge is not included in the booking total and must be paid directly at the property upon arrival.

When booking more than 5 rooms, different policies and additional supplements may apply.

Due to network renovations, wi-fi is momentarily not available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 3 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 4471 reviews
Cleanliness: 7.11
Service: 8.08
Location: 9.12
Room Quality: 7.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 8.08
P
Paolo • solo_traveller • sg
3
Given the hotel story(Mozart passed here), historic building and the location, they can do better
Pros:

Breakfast room and friendly breakfast staff

Cons:

Reception unfriendly and not really customer oriented attitude answer n several situations in the two days passed there.

2026-07-11 • via Nuitee
F
Fabienne • couple • fr
5
Ne pas tenir compte des photos sur le site !
Pros:

En cœur de ville. Amabilité du personnel. Présence d’un parking : cher 20 euros, mais pratique. Voyage dans le temps avec ce plus vieil hôtel de Turin. Mozart est partout.

Cons:

Hôtel hors d’âge. Vieillot. Propreté à revoir. Couvertures en laine orange. On sentait les ressorts du matelas. La Clim est bruyante et ne refroidit pas. Télévision minuscule. Les chambres attribuées à Booking.com sont tristes et très ordinaires. Différentes des photos du site. Petit déjeuner très spartiate. Peu de choix. Sous surveillance.

2026-07-11 • via Nuitee
G
Guercia • solo_traveller • it
5
Cons:

Poca disponibilitá per per ulteriore sapone detergente, poca disponibilità per integrare la differenza d’importo per un’altra persona. Impossibilitá addirittura ad aiutare a portare le valigie sopra per motivi di “sicurezza” poco chiari.

2026-07-11 • via Nuitee
L
lorenzo • solo_traveller • it
8
2026-07-11 • via Nuitee
B
Bruno • couple • it
8
2026-07-11 • via Nuitee
E
Elena • solo_traveller • es
8
Personal y ubicación
Pros:

Ubicación excelente y un personal de diez. Son muy amables y te ayudan en todo. Gente estupenda.

Cons:

Necesita pequeñas puestas al día. Las mamparas dejan escapar el agua, los colchones estaban algo ajados... Pero es un hotel antiguo en un edificio clásico, ese es el encanto.

2026-07-11 • via Nuitee
A
Amanda • solo_traveller • it
8
Pros:

Die Lage, die Freundlichkeit des Personals, das Frühstück.

2026-07-10 • via Nuitee
T
Tal • solo_traveller • il
8
Good central hotel
Pros:

Excellent location near the city center. Good service. Rooms are big.

Cons:

The hotel need some renovation

2026-07-10 • via Nuitee
S
Senija Wege • solo_traveller • de
8
2026-07-10 • via Nuitee
F
Florian • solo_traveller • at
10
2026-07-10 • via Nuitee
T
Tommaso • solo_traveller • it
8
Pros:

Posizione perfetta, estetica dell'hotel bellissima, colazione varia e buona.

Cons:

Sanitari e pulizia potevano essere un po' migliori, ma per il rapporto qualità prezzo può andare.

2026-07-10 • via Nuitee
M
Mezei • couple • hu
8
2026-07-10 • via Nuitee
F
Francesco • solo_traveller • it
9
Pros:

Quest'hotel ha una posizione davvero eccellente per la sua centralità. I maggiori punti di interesse sono davvero vicini, raggiungibili con una semplice passeggiata. Non di minor conto, è la notevole vicinanza a fermate autobus e tram.
La nostra stanza era ampia, dotata di efficiente sistema di aria condizionata con spilt nuovo. Il bagno era rimodernato e comodo per i suoi spazi.
Un altro importante aspetto, è stato trovare l'angolo colazione con assortimento di prodotti senza glutine, seppur confezionati.
Gli ambienti comuni d'epoca sono stati da noi apprezzati.
Abbiamo trovato comodo poter lasciare i bagagli in apposita stanza deposito al momento del check-in e del check-out.

Cons:

Il phon in dotazione è poco potente e, alla richiesta di un phon sostitutivo, la risposta è stata di poterlo acquistare lì vicino.
I prodotti da bagno sono limitati ad una bustina di bagno doccia, una cuffietta e un saponcino mani ad ospite al giorno.

2026-07-10 • via Nuitee
S
Sheila • solo_traveller • de
10
Sehr erholsame Nach!
Pros:

Absolut Zentrale Unterkunft

Cons:

Null

2026-07-10 • via Nuitee
E
Enrico Libero • couple • it
8
Pros:

L’accoglienza e la gentilezza del personale

2026-07-09 • via Nuitee
J
JAIME • solo_traveller • es
9
Hotel muy bien situado a muy buen precio
Pros:

Esta ubicado en pleno centro, y el personal muy amable. Nos permitieron dejar las maletas para poder seguir haciendo turismo el día de la salida. Cuando llegamos tenían la habitación preparada y nos la dieron. El desayuno muy completo

Cons:

Hacia un poco de calor en la habitación, pues había un aire acondicionado muy pequeño, y los días que estuvimos hizo mucha calor.

2026-07-09 • via Nuitee
H
Hildegard • couple • de
9
Toller Ausflug in eine andere Zeit!
Pros:

Wunderbarer Stil!

2026-07-09 • via Nuitee
P
Piotr • solo_traveller • pl
9
2026-07-09 • via Nuitee
G
Grzywa • solo_traveller • pl
6
Tanio i blisko.
Pros:

Dobra lokalizacja, blisko atrakcji turystycznych. Parking na tyłach hotelu. Trzeba zostawiać klucze od auta i od pokoju w recepcji. Mocart jest akcentowany muzyką przy śniadaniu.

Cons:

Od czasów Mocarta niewiele się zmieniło. Hotel potrzebuje remontu. Jest to hotel stylowy, ale nie elegancki i zadbany.

2026-07-09 • via Nuitee
M
Martin • couple • de
8
2026-07-08 • via Nuitee