Aloft by Marriott Jacksonville Tapestry Park

Hotels
•
Aloft
9 (598 reviews)
4812 Deer Lake Drive West , Jacksonville , us
+19049984448

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable
Clean
Friendly service
Good value
Cons:
Room smelled musty
Lack of microwaves

Categories

Cleanliness
9.25
Generally clean based on multiple positive mentions; however, slight concerns were noted about the room smelling musty.
Service
9.75
Staff were frequently described as friendly and helpful, contributing positively to the overall experience.
Location
9.25
The hotel location received positive comments regarding convenience and proximity to dining options.
Room Quality
8.25
While most reviews praised the rooms, some guests found certain accommodations uncomfortable or below expectations.
Amenities
8.25
Some amenities such as microwaves were noted as lacking, but basic services were satisfactory.
Value for Money
9.25
Guests considered their stay to be cost-effective with great value for the services provided.
Food and Beverage
8.75
Breakfast was positively received, but other food options required ordering.
Overall Experience
9.25
The overall sentiment from multiple reviews indicates a positive experience with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:28

Property Description

Modern Accommodations
Experience comfort and style at Aloft Jacksonville Tapestry Park with spacious rooms featuring 55-inch flat-screen TVs, work desks, and complimentary bottled water. The 9-foot ceilings and large windows create a bright and airy atmosphere for a relaxing stay.

On-Site Amenities
Indulge in cocktails, wine, and martinis at the trendy w xyz bar, or enjoy a meal at the a la carte restaurant. Stay active at the fitness center or take a refreshing dip in the outdoor pool. With meeting facilities available, this hotel is perfect for both leisure and business travelers.

Convenient Location
Situated near St. Johns Town Center, guests have easy access to premier shopping destinations. Explore nearby attractions like the Museum of Science and History, the University of North Florida, and EverBank Field during your stay at this pet-friendly hotel in Jacksonville, Florida.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 598 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
L
Lucas • couple • us
1
If you don't have to get in contact with the front desk, it's a nice hotel.
Pros:

Ive used this hotel once before and the staff is very friendly and the rooms are clean. The breakfast is really good.

Cons:

My latest booking for this hotel was for a wedding that started at 4pm and I wanted to arrive early to have time to prepare for it which meant checking in early. The scheduled check-in time was at 4pm so I tried contacting the hotels front desk four days prior to my arrival however the phone number listed is for Marriott's automated AI help desk that is woefully unhelpful and when you ask for the front desk the ai directs you to Marriott's website to search for the hotel and it will give you the front desk number. I followed the steps the AI assistant gave me to find the front desks phone number on the Marriott website however when I found the hotel the only number listed was the same number for the AI assistant. Out of pure frustration and the need for an early check-in I accepted my losses and booked a stay with the Hyatt regency in Jacksonville that actually had a phone number for the front desk and I could talk to a real human being and was able to schedule an early check-in.

2026-07-03 • via Nuitee
H
heshies2026 • Business
10
Good experience
Pros:

Lovely hotel and atmosphere. Clean rooms. High end pricing. No shuttle service. A distinct disadvantage.

2026-07-01 • via Tripadvisor
S
Stephanie • solo_traveller • us
9
Excellent except the inconvenience of no microwave
Pros:

The establishment would have gotten all excellent scores except for the one thing I am accustomed to in my hotel stays and that’s microwave in the room. It’s more than convenient to have one in the room. Everything else was EXCELLENT and despite not having a microwave in the room, I would stay there again for a short stay. I’m not sure why microwaves aren’t in the rooms but for the cost I think it’s a great plus!!

Cons:

No microwave

2026-06-29 • via Nuitee
M
Mcmillian • couple • us
10
2026-06-29 • via Nuitee
J
Jairo • couple • us
9
Cons:

La piscina estaba sucia, realmente fue eso

2026-06-22 • via Nuitee
N
Norman • couple • us
3
Cons:

Way too noisy. You can hear traffic, doors slamming and people being loud. No rest at all.

2026-06-22 • via Nuitee
C
Carla • solo_traveller • us
10
Pros:

Location friendly staff, cleanliness

Cons:

N/a

2026-06-14 • via Nuitee
R
Robert • solo_traveller • us
10
Exceeded expectations!
Pros:

The check-in process was fast, easy, and such a pleasant experience. Sam at the front desk was so accommodating and friendly! Rooms were clean and feel cozy, bed was comfy, and breakfast was excellent! It has a fun vibe and I would definitely stay here again... Highly recommend!

2026-06-13 • via Nuitee
T
Tia • solo_traveller • us
10
2026-06-08 • via Nuitee
T
Thomas • extended_group • us
10
2026-06-02 • via Nuitee
R
Raven • couple • us
8
2026-06-01 • via Nuitee
M
Michelle • solo_traveller • us
10
I had a great 2 days. Thanks!!
Pros:

I understood the non smoking policy, loved that there was a place that you could smoke right outside the bar!!

2026-05-30 • via Nuitee
M
Marcus • couple • us
10
2026-05-29 • via Nuitee
N
Ngoc Phuong Trinh • solo_traveller • us
10
2026-05-29 • via Nuitee
W
Willie • couple • us
10
My stay was a 10/10.
Pros:

The architecture and cleanliness

Cons:

How loud our ac unit was but it was doable

2026-05-25 • via Nuitee
S
Shayla • solo_traveller • us
10
Pros:

Good quality

Cons:

N/A

2026-05-24 • via Nuitee
T
Tracy • solo_traveller • us
8
Will book again!
Pros:

Bed was very comfortable,
Water temperature for shower was excellent, &
Loved the location

Cons:

The see through shower glass from the bedroom area....

2026-05-21 • via Nuitee
A
Alexandra • couple • us
7
2026-05-20 • via Nuitee
E
Erin • couple • us
10
2026-05-18 • via Nuitee
J
Joseph • solo_traveller • us
10
Pros:

The silence

Cons:

N/A

2026-05-11 • via Nuitee