Somerset Kuala Lumpur

Hotels
•
Somerset
8.4 (1128 reviews)
No:187, Jalan Ampang , Kuala Lumpur , MY

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Spacious rooms
Cons:
Breakfast options
Dust smell in room
Issues with insects
Pool maintenance

Categories

Cleanliness
8.31
General sentiment is positive, but mentions of insects and dust smell impact the score.
Service
8.78
Service staff noted as friendly and accommodating, contributing positively to overall experience.
Location
9.02
Multiple reviews highlight the great location, close to attractions and amenities.
Room Quality
8.47
Rooms noted as spacious and comfortable, but some issues with television and cleanliness.
Amenities
7.8
Mixed reviews on amenities, particularly breakfast and pool maintenance.
Value for Money
8.66
Overall good value, but food options could be improved.
Food and Beverage
7.31
Breakfast options received negative feedback; suggestions for improvement noted.
Overall Experience
8.88
Exceeding expectations for many, particularly in location and cleanliness, despite some food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:19

Property Description

Prime Location on Embassy Row

Located along Embassy Row, Somerset Kuala Lumpur offers convenient access to Ampang Park LTR Station, making exploring the city a breeze.

Luxurious Amenities

Experience modern living with well-appointed apartments featuring flat-screen TVs, DVD players, and en-suite bathrooms with both bathtub and hot shower facilities.

Top-Notch Facilities

Indulge in the rooftop pool with stunning city views, work out at the fitness center, or relax in the hot tub. Let our concierge assist with your every need, from childcare to laundry services.

Book your stay at Somerset Kuala Lumpur today for an unforgettable experience in the heart of the city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. Our staff have completed their 1st and 2nd dose of Covid-19 vaccines and will continue taking all necessary precautionary measures to ensure the safety of our in-house guests and staff. Please note that in any case that extra bed with breakfast was not booked for the child the cost of the breakfast per child is RM15.90. This is an additional price not included in the room rate. Pets are allowed on request. There is a surcharge of 50% off the room rate and pre-booking is required. Please contact the property for more information.
"Please note that filtered water is available in the hall on every floor at Somerset Kuala Lumpur."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

8.4
Based on 1128 reviews
Cleanliness: 8.31
Service: 8.78
Location: 9.02
Room Quality: 8.47
Amenities: 7.8
Value for Money: 8.66
Food and Beverage: 7.31
Overall Experience: 8.88
A
Aziz • couple • fr
8
2026-09-19 • via Nuitee
S
Stan • solo_traveller • au
9
2026-09-17 • via Nuitee
N
Noraini • couple • my
8
It was very convenient and great stayed
Pros:

Locations

Cons:

Nothing

2026-09-15 • via Nuitee
M
Muhammed Ali • couple • tr
8
Cons:

Früchstück war nicht gut. Sonst war alles sehr gut.

2026-09-14 • via Nuitee
R
Riccardo • couple • it
8
Pros:

Beautiful hotel close to the KLCC park. Everything was ok, the room was very comfortable and we used the swimming pool located on the rooftop of the building, even if unfortunately due to a higher building close to the hotel one, it’s not possible to see anymore the Petronas towers.

Cons:

Breakfast is very easy and without many choices.

2026-09-09 • via Nuitee
R
R • solo_traveller • de
8
2026-09-09 • via Nuitee
N
Naufal • couple • sg
7
Pros:

The location was good

Cons:

The shower pressure was not great and it would be a good idea for the hotel to look into it. Thanks

2026-09-07 • via Nuitee
A
Alias • extended_group • sg
8
2026-09-07 • via Nuitee
L
Latiff • family_with_children • my
8
2026-09-06 • via Nuitee
L
Lien • solo_traveller • au
9
Pros:

Comfy bed, pillow, great location with grocery and restuarants opposite thr hotel. Excellent roof top pool.

Cons:

Bathroom faced another building and window blinds didnt work which made the bathroom dark.

2026-09-02 • via Nuitee
L
Lien • solo_traveller • au
9
2026-09-02 • via Nuitee
G
GUNASEGARAN • solo_traveller • my
10
Pros:

Rooms all are soo good, nice place, good for family and couples.

2026-09-01 • via Nuitee
I
Ikhlas • solo_traveller • my
4
Underwhelming
Pros:

The staff were polite and helpful.

Cons:

The bed/room was dusty, and smelled musty. No proper breakfast buffet. The packed breakfast is okay, but for a 4-star hotel i expect more. The whole going sustainable and not providing water bottles in the room is absolutely useless as it pales in comparison to the amount of plastic used in the packed breakfasts. The TV is old, and not a smart TV - cannot connect to Netflix/streaming. For the rates they charge, I'm unsatisfied.

2026-09-01 • via Nuitee
B
BernieWong • solo_traveller • my
10
2026-08-29 • via Nuitee
Y
YILDIRIM EMIN • couple • cn
10
2026-08-29 • via Nuitee
M
Manus • solo_traveller • vn
7
Comfortable room
Pros:

Location

Cons:

They had no restaurant. The doors in the rooms are constantly banging shut. Disturbing my sleep.

2026-08-29 • via Nuitee
H
Hieu • extended_group • vn
5
Nhìn đánh giá của khách đã từng nghỉ và vị trí tôi nghĩ khách sạn đạt kỳ vọng mà tôi đã thất vọng
Pros:

Bữa sáng chán đóng hộp đưa cho khách.

Cons:

Tiện nghi không đầy đủ cho khách sạn 4-5 sao thế này

2026-08-28 • via Nuitee
A
Andrea • family_with_children • it
8
Good position nice swimming pool
Pros:

Very nice position, wonderfull swim pool on the roof.

Cons:

Breakfast was to take away in a box. not so good.

2026-08-28 • via Nuitee
N
Noraini • couple • my
9
2026-08-26 • via Nuitee
A
Ageel • family_with_children • sa
7
Easy recommend for KL
Pros:

The location was near KLCC

2026-08-26 • via Nuitee