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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Allergy-free room
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Television in common areas
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Garage
Review Highlights
Categories
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Property Description
Historic Charm and Modern Comforts
Chateau Des Tourelles, a charming 1898 inn near Old City, offers a blend of historic elegance and modern amenities. From cable TV and coffee machines in all rooms to private terraces and spa baths in select suites, comfort is paramount.
Panoramic Terrace and Convenient Facilities
Enjoy stunning city and river views from the large roof terrace, open 24/7. The common area provides complimentary tea, coffee, and access to a computer with a printer. The digital check-in process ensures a seamless and contactless experience.
Prime Location and Personalized Service
Explore nearby attractions like the National Museum of Fine Arts and Cartier Street's shops and restaurants. Our dedicated staff, though off-site, is always available to assist you promptly. Book now for a memorable stay at Chateau Des Tourelles.
Guests are also requested to advise Chateau Des Tourelles of the number of guests in their party.
Please note that the rooms and the reception desk are on the upper floor. This property does not have an elevator.
The reception desk closes at 19:00 and guests must contact the property if needing a later check-in.
Please note that a deposit is automatically taken when the reservation is confirmed. This deposit is equivalent to the first night and is refundable if the reservation is canceled within the cancellaiton policy. The rest of the payment will be taken 2 days before the arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs CAD 25 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for CAD 15 per person per stay when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
- Excellent location with lots of dining options around
- a good quality auberge if this is what you are looking for, with fridges at disposal and a shared dining area
- responsive fully online reception
- clean and quiet guests
- the price quality ratio was not interesting - 140€ per night for a room (chambre 8) without breakfast that remains very basic and not charming at all. We were mostly quite disappointed compared to the booking.com pictures which showed spacious and colourful rooms, ours was small and grey.
Perfectly fine for an auberge but not at this price - we still give it an 8 as our stay was during the fetes de la saint Jean which hopefully explain the high prices vs medium quality stay.
La salle commune et les équipements partagés
L'arrivée en totale autonomie et que tout se fasse par code
Location
The old staircase and wobbly railings. No humans on site.
Very beautiful place, well located close to the center of Quebec city, easy to access and comfortable rooms.
Nothing
Close distance to downtown and nearby many restaurant
L’ambiance est amicale et calme. La chambre n’est pas grande mais propre et confortable!
Il n’y en a pas.
Emplacement
Cuisine et salon commune
Le bâtiment
Chambre étroite
Pas d'évier dans la salle d’eau (qui est très petite)
Forte odeur de parfum dans la chambre (provoque mal de tête pour les personnes sensibles) cela peut aussi donner une sensation de non propreté.
Good set up for use of space, and had enough items in the kitchenette for a few days stay.
It's implied there's staff available, even for limited hours. There isn't. It's a remote check in. Other guests were under the same impression. There also NO ground floor rooms - the property is the 2st & 3nd floors of the building (others guests told us they asked for rooms on the lower floor- anyone with common sense would understand they assumed rooms would be available at ground level).
Getting in was difficult, as the entrance leaves no room to drop bags (too bad if it's raining). Steps are steep & the hand rails not particularly sturdy.
The instructions for finding the 3rd floor was incomplete & didn't clarify there was 2 sets of stairs from the 1st floor.
Once in, there's no issue.
Tot correcte. Molt tranquil el barri. La ubicació excel.lent.
The location of the hotel was excellent. The linens were clean and the bed comfortable. The common areas are nice.
Off site hotel staff. When we has a problem with the parking,it took a while to get hold of someone. The off site parking is very inconvient. The decor of the room was thrown together. Some of the furniture looked like it was pick up at a garage sale. The bathroom was small. Our room faced a noisy street and the room was too light at night. I could read a book with the curtains drawn and lights off.
Emplacement, propreté, équipements confort des lits, cuisine équipée, jolie décoration, garage pour la voiturr
Un peu sombre d'autant plus que 2 gtoupes de spots ne fonctionnaient pas.
The hotel was a good stay in Quebec, just a few minutes walk from the centre on Rue St Jean. We stayed there for a week in 3 rooms, and had all facilities.
One of the rooms' (4) bathroom was a bit humit and smelled bad.
Favolities
The bed
The location was absolutely what we were hoping for, coming from a place of unfamiliarity with Quebec City. There was SO much to do around it, it was an easy walk to most of the city (hills/staircases and all), and it got surprisingly quiet around there after hours, considering. The roof deck was incredible, and the hosts were very responsive and thoughtful to texts.
There was nothing about the Auberge that left anything to be desired. The Air conditioner squeaked a bit, but that's an easy fix. A white line and signage would be helpful between the two spaces behind the building so guests don't park in the middle (we had to negotiate with someone who didn't heed their instructions, but we got our car in, and the spot was incredibly convenient).
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