Auberge Château Des Tourelles - Par Aneyro

Hotels
9.2 (1181 reviews)
212 rue St-Jean , Quebec City , ca
+1 418-476-6375

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Good amenities
Cons:
Cleanliness concerns
No on-site staff

Categories

Cleanliness
8.41
Mixed sentiments noted; 'la propreté laissait à désirer' was mentioned.
Service
9.38
Staff was described as friendly and responsive via message or phone.
Location
9.92
Numerous reviews praised the excellent location, close to major attractions.
Room Quality
9.37
Rooms are described as comfortable and well-equipped.
Amenities
8.9
Amenities were generally rated positively, though some minor issues were noted.
Value for Money
9.36
Considered a good value given the location and quality of the stay.
Food and Beverage
8.41
No on-site breakfast but alternatives nearby were appreciated.
Overall Experience
9.88
General consensus was positive; many guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:21

Property Description

Historic Charm and Modern Comforts
Chateau Des Tourelles, a charming 1898 inn near Old City, offers a blend of historic elegance and modern amenities. From cable TV and coffee machines in all rooms to private terraces and spa baths in select suites, comfort is paramount.

Panoramic Terrace and Convenient Facilities
Enjoy stunning city and river views from the large roof terrace, open 24/7. The common area provides complimentary tea, coffee, and access to a computer with a printer. The digital check-in process ensures a seamless and contactless experience.

Prime Location and Personalized Service
Explore nearby attractions like the National Museum of Fine Arts and Cartier Street's shops and restaurants. Our dedicated staff, though off-site, is always available to assist you promptly. Book now for a memorable stay at Chateau Des Tourelles.

Important information:

Guests are also requested to advise Chateau Des Tourelles of the number of guests in their party.

Please note that the rooms and the reception desk are on the upper floor. This property does not have an elevator.

The reception desk closes at 19:00 and guests must contact the property if needing a later check-in.

Please note that a deposit is automatically taken when the reservation is confirmed. This deposit is equivalent to the first night and is refundable if the reservation is canceled within the cancellaiton policy. The rest of the payment will be taken 2 days before the arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CAD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for CAD 15 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1181 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.92
Room Quality: 9.37
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.88
D
DiBiasio • extended_group • us
8
Extremely enjoyable, would definitely book again!
Pros:

The coziness of the hotel was excellent, the staff were very responsive, and I appreciated the mini kitchen. The hotel was very clean and close to town which made everything very walkable.

Cons:

The staff did not put our parking key in our room, so we were confused but when we called to ask they helped right away.

2026-07-24 • via Nuitee
N
Nor • solo_traveller • ca
5
2026-07-19 • via Nuitee
F
Fonfon • family_with_children • fr
5
Très bruyant la nuit
2026-07-18 • via Nuitee
C
Claire lise • family_with_children • fr
8
2026-07-18 • via Nuitee
P
Patrycja • solo_traveller • pl
10
Pros:

Staff helped me to buy last minute ticket for FEQ❤️

Cons:

Would be great to do laundry on site :)

2026-07-15 • via Nuitee
F
Faucher • couple • ca
9
2026-07-15 • via Nuitee
A
Anthony • couple • fr
10
Propre pratique, facile d’accès. Parking couvert en plus.
Pros:

Hôtel très bien placé.

2026-07-15 • via Nuitee
C
Carolanne • family_with_children • ca
9
2026-07-14 • via Nuitee
A
aldagiro • solo_traveller • es
7
Bonita estancia en Quebec
Pros:

Bonita habitación en un edificio original. Mucha luz con tres ventanas y muchas zonas comunes muy tranquilas. Acceso rápido y fácil. Correcta ubicación tranquila.

Cons:

Las escaleras de acceso son un poco complicadas para subirlas con maletas. La zona está bien pero no muy bien comunicada con el transporte público.

2026-07-14 • via Nuitee
I
Indranil • solo_traveller • in
9
2026-07-13 • via Nuitee
A
Angelea • couple • us
10
The most perfect spot to always book when you’re in the area. Can’t beat the value for location and amenities. Just when
Pros:

Location, views, privacy, perfectly clean and awesome customer service help, and great amenities like the tub/fridge/ac/tv/wifi! Everything a gal could ask for and more. Thank you guys!

Cons:

Absolutely nothing. Perfect all around

2026-07-12 • via Nuitee
R
ROUSSEAU • couple • fr
7
Pros:

L’emplacement est parfait.

Cons:

Cher pour la chambre qui nous a été attribuée (les volets n’étaient pas du tout occultants, nous étions réveillés très tôt à cause du jour) et le service proposé. Pas de réception, tout par téléphone, le terme d’auberge perd tout son sens.
On sent que ce lieu était un endroit plein de vie fut un temps.
Les lieux communs et la déco auraient besoin d’un rafraîchissement.

2026-07-12 • via Nuitee
V
Valérie • solo_traveller • ca
7
2026-07-12 • via Nuitee
V
veronique • family_with_children • fr
8
Très bon séjour
Pros:

L emplacement, la propreté

2026-07-11 • via Nuitee
M
Marie • couple • ca
9
Pros:

For a really old building during a heat wave, the room air conditioning was great and it was quiet.

2026-07-10 • via Nuitee
G
Ghazala • couple • pk
9
Pros:

Good

Cons:

Parking

2026-07-09 • via Nuitee
T
Taylor flower • solo_traveller • fr
9
Séjour au calme pour visiter le Vieux Québec à pied
Pros:

Auberge au calme. Visiter le vieux Québec à pied. Possibilité de louer une place de parking à 300 m de l auberge en supplément.
Literie confortable. Un petit frigo ainsi qu'une machine Nespresso + 4 dosettes disponibles.

Cons:

Pas d accueil physique au niveau de l auberge. Gérer par WhatsApp ou par telephone.
Lave vaisselle en panne
Peu de couverts disponibles.

2026-07-08 • via Nuitee
P
Patrick • couple • us
10
2026-07-07 • via Nuitee
J
Jodi • couple • ca
10
2026-07-06 • via Nuitee
A
Arnaud • couple • fr
9
Pros:

Excellent hébergement. Très confortable, spacieux et lumineux. L'emplacement est aussi très bien.

Cons:

Rien.

2026-07-05 • via Nuitee