Citrus Hotel Johor Bahru by Compass Hospitality

Hotels
•
Compass Hospitality
7.5 (3724 reviews)
No 16 Jalan Station , Johor Bahru , MY
+60 7-222 2888

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean and comfortable for a budget option
Cons:
Cleanliness issues
Noisy surroundings
Room quality below expectations

Categories

Cleanliness
6.83
Some reviews mentioned rubbish under the bed and rooms not being clean.
Service
8.3
Staff were described as friendly and accommodating.
Location
8.84
The location was frequently praised as excellent and central.
Room Quality
6.79
Some rooms noted as old, with issues like bad smells and limited amenities.
Amenities
6.82
Limited amenities noted, including lack of modern features and noise from construction.
Value for Money
7.78
Value perceived as average given the price paid and quality experienced.
Food and Beverage
7.33
Breakfast was described as good but had limited variety.
Overall Experience
7.3
Mixed experiences with notable pros and cons reflected in the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:58

Property Description

Convenient Location
Strategically located next to JB City Square and within walking distance to JB Sentral Train station.

Modern Amenities
Offering modern guest rooms with air-conditioning, flat-screen TV, and free WiFi. On-site gym and restaurant available.

Recreational Facilities
Guests can enjoy billiards, workout in the gym, and access club lounge in select rooms.

To experience convenience and modern comforts in Johor Bahru, book your stay at Citrus Hotel today.

Important information:

Please note that guests booking 5 rooms or more and guests booking 28 nights or more will be charged a 50% deposit at the time of booking. This payment is nonrefundable and nontransferable.

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that breakfast for children 5 to 12 years old is charged separately.

The name on the credit card used for the booking should correspond to the guest staying at the property.

For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.5
Based on 3724 reviews
Cleanliness: 6.83
Service: 8.3
Location: 8.84
Room Quality: 6.79
Amenities: 6.82
Value for Money: 7.78
Food and Beverage: 7.33
Overall Experience: 7.3
S
Suppaya • family_with_children • sg
6
2026-10-14 • via Nuitee
W
wancai • solo_traveller • cn
7
2026-10-13 • via Nuitee
K
Karthiga • solo_traveller • my
10
Pros:

I like the environment

2026-10-13 • via Nuitee
J
Julien • solo_traveller • fr
8
Pros:

Le personnel est vraiment accueillant et l'hôtel est bien situé

Cons:

Le bruit, il y a des travaux, du bruit toute la nuit...

2026-10-12 • via Nuitee
S
Siew Thing • extended_group • my
10
2026-10-11 • via Nuitee
M
Mo • solo_traveller • kr
5
Pros:

Room is clean

Cons:

Small hall way, not much to play around the hotel

2026-10-10 • via Nuitee
R
Ru Quan • solo_traveller • gb
6
2026-10-09 • via Nuitee
G
Ghopinath • family_with_children • sg
9
Top-notch location — very convenient for getting around, with plenty of food options nearby.
Pros:

The front desk staff, Mr. Seran, was really helpful and guided us throughout our stay. His assistance and friendly attitude were greatly appreciated.

2026-10-07 • via Nuitee
J
John • couple • gb
10
2026-10-07 • via Nuitee
S
Sofia • couple • pt
6
Pros:

Qualidades/preço

Cons:

A foto anunciava um quarto com janela, mas o que me ofereceram não tinha.
Zona do hotel pouco segura para mulheres sozinhas

2026-10-07 • via Nuitee
Y
YUNI • couple • my
8
Pros:

5 star

2026-10-07 • via Nuitee
M
Maimunah • solo_traveller • sg
7
Pros:

Nothing all good

Cons:

Nothing all good

2026-09-17 • via Nuitee
C
Charles Valenca • solo_traveller • br
4
Good price to stay one night
Pros:

The staff is very friendly

Cons:

The area around the hotel is terrible. The bathroom is too small

2026-09-16 • via Nuitee
Y
Yam • solo_traveller • my
10
2026-09-16 • via Nuitee
R
rozilawati • solo_traveller • my
9
Veru nice hotel
Pros:

About room

Cons:

Toilet

2026-09-14 • via Nuitee
C
Chin • solo_traveller • sg
4
Cons:

The room Image from booking.com is different from reality 🫠

2026-09-13 • via Nuitee
I
Ida • solo_traveller • sg
6
2026-09-12 • via Nuitee
G
Grace • extended_group • sg
6
2026-09-12 • via Nuitee
P
Pereira • solo_traveller • sg
10
2026-09-12 • via Nuitee
G
gan • couple • sg
7
2026-09-12 • via Nuitee